Great beds! Even the lowest level bed tans you so quick and so pretty! best tanning salon Ive been…read moreto and I've been to a lot throughout my life at 41!

Tropik Tan is amazing!! Everyone is so nice, and the place is very home-y. And the beds!! They are…read moreso good and get me so dark!! I love the small business vibe and even the decor in the building! As we all know, it is getting close to spooky season, and one of the employees, Kelly, decorated the place for Halloween and it is soooo cute. Overall it is just amazing.

I am so EXCITED I actually signed up for 1 year spray tan but after 7 months I had to freeze…read morebecause I was going out of town for a medical treatment didn't know how long I would be gone.I just signed up again for 1 year and going to get spray tanned later this evening can not wait. The manager here is so nice and friendly GREAT ATOMSPHERE you can tell everyone who works here likes working with her and for this GREAT COMPANY.All the employees are so NICE and POLIETE and extremely helpful with my needs and questions..Thank you to everyone who works here..

Buckle up, a long review about why you shouldn't visit this location!!!…read more I chose this location because there was a Cryotherapy and Hydromassage bed. With a $120+ a month membership - you can receive both of these treatments. However, the beds last ten minutes. Therefore, I would need to use the bed two or three times each visit. This was NEVER a problem at this location or any other location. Last month, I was in a flare up that left me unable to walk most days and on bed rest by 1-4pm most days. When arriving at the Hurstbourne location, desperate for pain relief, the salon director told me I couldn't do the cryotherapy or hydromassage twice in a row. I explained that this was never an issue before. Nor is it suitable or supportive of chronic pain relief. Ten minutes once a day just doesn't do the trick. The salon director wasn't receptive or apologetic. This lackluster behavior, terrible customer service, and inconsistent communication between staff wasn't new. Every employee at this location (minus a sweet lady with glasses), doesn't greet you upon entering the building. They will finish their phone call, texting, inappropriate conversation with a client etc. before you are greeted. I have waited ten minutes to be greeted but on average three minutes. Maybe it's just me, but I would never be on ny phone in front of clients, let alone full inappropriate conversations in front of clients! The salon director with long brown hair has had full conversations on her phone lasting five minutes before greeting me. There is another shorter employee with brown medium length hair that has terrible customer skills. Based on the times I would visit, these employees are who would help me out. I could go on about the terrible service and silly new rule set on med spa equipment. However, Google doesn't allow that many characters. And I would visit another location if the cryotherapy was elsewhere. As I refuse to visit a location where it's uncomfortable and staff doesn't take pride in their customer service. This type of treatment is a slap in the face to people paying hard earned money for extensive services. After almost a year at STC, I switched back to my MedSpa. More expensive but worth it to not dread dealing with their customer service and leaving with a negative experience when you go almost daily! As someone with debilitating chronic pain and dis-abilities, the last experience I need or want to go through is humans that don't care about you. Those of us with dis-abilities are already invisible and ignored by society. And to be treated inhumane is not worth ten minute pain relief.

This place is amazing! It made my last salon look less than par...Shannon (I hope I spelt her name…read moreright) is the current owner and she was super helpful in picking out the level I wanted. I just moved to the area, and other locations I found on Yelp, did not exist, and that, I am thankful! She keeps her place immaculate and welcoming!

From the owner: We have a wide range of tanning beds from level 1 to level 4. For those of you who like UV free…read moretanning, we also have our sunless booth. With no contracts, packages start at just $24.99 a month, which gives you 30 days of tanning in our level 1 beds. Come experience tanning at it's finest.

Checked in online and got right in when I arrive Friendly…read morestaff and clean equipment Once a week for 10 minutes keeps me tan year round. Great way to finish my one day a month when "it's all about me" pampering. Hair cut, message, nice dinner and the tan. I am blessed Update: went in to tan today and found the same great service as previous visits. One of the keys to navigating a lesser wait time is to "check in on line" Then when you get there you are moved to the front of the wait list Kind of like a restruant reservation Try it some time You can thank me later Lol

this is by far the worst location in the entire city of Louisville. The employees are rude and have…read moreno idea what they are doing. I would go anywhere but here. There is a PLanet Fitness right down the road that has cheaper tanning and better beds.

This location of Sun Tan City is comparable to others I have visited. This is my go-to location, as…read moreit is closest to my house, so I've have been here several times. The staff are friendly and helpful, and they often offer suggestions as I am not an avid tanner. I have never had to wait long to use any of the tanning beds or sunless spray tanning options. The store is clean and well organized. If you're looking for a place to tan, this location of Sun Tan City is a great place to do it!

Enjoyed this location, until they stole my money. I was charged $87.99 for no reason and they are…read morerefusing to give my money back. It auto charged on top of my account, customer service is impossible to get a hold of. I even visited the location which did not help. They just said they didn't know why I was charged. THEN GIVE ME MY MONEY BACK.

This is a Very Clean Tanning Salon that offers a variety of tanning beds and spray tans, along…read morewith their SPA treatments! They have EXCELLENT employees here who offer top notch customer service! This is my Favorite Sun Tan City Location!

This is a great place, and the people who work there really try hard to communicate well; I think…read morethe problems usually come from the application or computer system. I know I've experienced a sense of stupidity many times standing there in front of the staff after they have asked if I checked in online (one checks in online to avoid having to wait around for services, and it is theoretically very convenient, but it gets tricky if you add services to your original purchase), and I say "no, because what I want to do isn't available in my profile." They used to smile and ask to see my phone and show me that in fact, it was. Now, they struggle to find even my profile in the computer. That aside, I've been to the St. Matthews location and Belknap location, and both are great. They keep the places very clean, don't oversell you on nonsense, and kindly answer questions when you have them. They also let me try red light therapy for free before I bought any sessions.

Meghan is great! I've been having trouble with my app for the past few years and no one (including…read morecustomer service) could figure out the problem. Meghan refused to accept that my app simply wouldn't work and took it upon herself to get to the bottom of it! After multiple visits to the salon and multiple efforts by Meghan... SHE FIXED IT!! I can now check in online which is way more efficient and convenient. Thank you to the entire team for always having smiles on your faces and a welcoming way about you!

Hailey Born has a true talent with color. The shampoo station has the most comfortable stations,…read moreand the products are of good quality. The location is easy to get to, and has excellent parking behind the building.

Katlyn totally messed up the color on my hair and it turned orange. When I was scheduled for my…read morenext appointment, she texted me the day of right before the appointment and canceled it and did not reschedule it. Very poor customer service. Do not recommend.

I've been here twice now and it's been great each time. I just do a spray tan and the rooms are…read morealways clean as well as the machines. It's always calm and quiet inside, no loud music playing which makes it an even better experience. The staff are friendly and make appointments go smoothly. One thing I really like is that they aren't pushy about buying a ton of extra stuff like some tanning places. I've never used the tanning beds here so I can't speak on that, but for a quick spray tan I'd say it's worth it!

May 26, 2026. At 8:40pm. Whomever was working the front was the WORST service ever to be seen in…read morecustomer service. This very rude individual chose to ignore whom was waiting in line in order to help younger customers first. Then to be extremely unhelpful for someone who has never had a spray tan done before, did not explain to them the different types of spray tans. Refused to help sign her up for an account and flat out told her she shouldnt get a spray tan for the event she was wanting one for. Overall she has ruined the experience of a first spray tan and sun tan city all together. Truly such a horrible customer service experience and will not go unnoted. She created a uncomfortable, humiliating and unpleasant environment to the point that others around were laughing due to seeing the frustration and how unhelpful the worker was.

I absolutely love this place! They've got great beds and they are nice & clean every time. Plus the…read morestaff is awesome and always so friendly! I do wish they'd stay open later on certain days but other than that this place is the best tanning place in New Albany