I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Requested a quote for a toilet installation, received two quotes from other service providers but…read morejust a request to phone his office for an appointment. It was a fairly simple quote, replace original toilet with another basic one on the ground floor. Guess he didn't want the business.

Loved how fast , efficient, and friendly he was. Completely courteous with regards to covid…read moreprotocols. I quoted 3 hours by another company , he was done in 45 min. 5 star rates as well. Next time I have an issue , they are getting another call.

From the owner: Vancouver Island plumbing and heating Nanaimo & Area…read morePlumbing and Heating

I'm glad I chose Dustin and DRG to connect my generator and a second LP tank to my existing tank…read more Three of the gas-fitting companies that I'd contacted through their websites failed to respond at all, and two others gave me false information on what I "needed" to do. Dustin provided a clear, concise and fair estimate, did the work on-time and made it look as pretty as outdoor gas-fitting can be. One who obviously takes pride in his work. Forget Norm's (especially) and other Nanaimo gas-fitters. Choose DRG. And no, I'm not related or paid to do this.

Dustin is fantastic. Smart, responsive, resourceful - a real asset to have on our project. Would…read morework with him again anytime! Sam

Fast, efficient, knowledgeable work done on our Strata outside faucets. Will be directing any…read morefuture plumbing issues to VI Plumbing. Highly recommend them!

From the owner: Service you can depend on!read more

We have had 5-6 dealings with the folks at Art's over the last 3 -4 years…read more We couldn't have asked for better service or response times. 3 times it was on stat holidays with furnace issues. They had great fast and friendly response times and treated us more than fairly. Don't hesitate to call them.

From the owner: With over 30 years of experience, Art's Plumbing & Heating Ltd. is your source for commercial and…read moreresidential plumbing and heating in Nanaimo. We offer 24-hour emergency service. With two licensed Grade-A gas fitters and three Grade-B gas fitters, we have you covered, from furnaces and fireplaces to ranges and dryers. Art's Plumbing & Heating Ltd. has competitive rates and professional, guaranteed workmanship.

The service was excellent they were on time. They were friendly, clean organized gave me options…read morechecked out all my plumbing as part of their service at no extra charge. Did not charge by the hour charged by the service and the price they stated was what I paid Hot water tank went after they turned off the water for the day. They repaired my water tank I couldn't afford a new one. They did have a payment though I got mine rebuilt, which was half the price of a new One

When Rona tried to install a toilet in our home, they realized that the flange was broken and the…read moreshutoff valve was stuck, and said that we needed more than an installer ... and explained we needed to call a plumber. We called Yellow Submarine and figured that we might as well ask them to install the toilet as well, since they were going to be here for the flange. After twenty minutes on tablet, the plumber provided us with a quote. The first number I saw was over $400 to simply install a toilet. Since we were replacing 2 of them, we were looking at over $850. Quote from Rona for both: $ 360. I told the plumber that I would get the toilet installed by someone else, and to simply quote me for the flange and shut off valve. Quote for the flange : OVER $600 !!! Quote for 2 shutoff valves : OVER $600 as well !!! More than $1,600 for replace a flange, 2 shut off valves and two toilet installs. UN-believable. I called Norm's plumbing, and it took them 45 minutes to replace the valves and the flange and they charged $ 240 !!! They would have had enough time left over to install the toilet within their one hour minimum, but I was too speechless to ask them to finish, and called Mr. Rona to finish the installs now that we had a new flange and tow new shutoff valves. I do not understand how Yellow Submarine can pray on people who simply do not know what a reasonable price should be. Shame on you, Yellow Submarine.