Disappointed and Deeply Concerned About Safety at Jensen's Marina…read moreAs locals who have been loyal guests of Jensen's Marina for years, it brings us no joy to write this review--but our recent experience was so upsetting that it must be shared. During a family stay at the marina, unauthorized individuals were somehow allowed access to the property. These individuals not only stole valuable personal belongings directly off our boat, but they also interacted with our children while on the premises. It was a terrifying experience that no family should ever have to go through, especially in what is marketed as a safe, family-friendly environment. We trusted Jensen's because of its long-standing reputation in the community, and we've recommended it to many friends and fellow boaters over the years. That trust has now been completely shattered. Even more disappointing was the way the incident was handled afterward. Despite the seriousness of the situation--including the emotional toll on our children--our claim was unfairly denied, and the resort failed to take any responsibility for what occurred. Guests should feel safe while staying at any resort. Sadly, that was not our experience here. We are now pursuing legal action and will be sharing this story with the broader boating and fishing community to help others make informed decisions about where they choose to stay. We urge ROYAL SHELL PROPERTIES to reevaluate their approach to safety, security, and customer care. Until then, we cannot recommend this marina to anyone.

Royal Shell handled my property for 3 years and then summarily dropped us as clients when the…read moreTenants did not renew their Seasonal lease When the Tenants damaged some parts of our property we asked Royal Shell to intercede, but they would not because they also represented the Tenants (a conflict imof interest). One of the property managers literally yelled at me for not agreeing to a certain low rental rate. We asked that she be replaced, which is when they dropped us as Landlord clients. That is no way to address the situation. I would steer clear of renting though Royal Shell.

Kingfisher is the best property management company in the island. They care about the owners as…read morewell as the renters and it shows in their service and responsiveness.

We loved Captiva and Baybarlyn. We've been to Captiva many many times and stayed at Baybarlyn…read moretwice now. It's our favorite house and will definitely be back. Kingfisher is VERY good!! They remedy any problems so fast and are extremely friendly and professional. Thank you so much for making our stay perfect!!

Select Vacation properties are amazing. The staff are also very friendly and helpful. We love our…read moretime on Sanibel;)

Sanibel is our yearly destination, and for the past several years we've booked through SVP. Before,…read morewe were with a much bigger and more impersonal agency. SVP is friendly, responsive, helpful, and in the rare case of a problem they are right on it. The washing machine in our unit went bad, and they sent someone out to confirm the problem and within a few days the new one was installed. They even told us where to get our clothes cleaned and offered reimbursement... not needed since the fix came so fast but hugely appreciated. They also make it very easy to book pet-friendly properties. We stay at the Island Beach Club and can't see staying anywhere else.

This company contracted with me to rent a 3-bedroom, 2-bath condo in Sanibel, FL. When I asked to…read moreview the condo, I was informed it would not be ready for my February 2026 vacation. Instead, they offered me a few 1-bedroom, 1-bath condos--completely different from what I originally booked. I told them to cancel my reservation if they couldn't provide a comparable replacement. They cancelled but still charged me a 2.5% cancellation fee. The problem is, it wasn't my fault: they rented me a condo that wasn't available and couldn't provide a proper substitute. Yet they still kept $218 of my money. That's dishonest and reflects very poor business practices. I strongly recommend staying far away from this company.

We were misled about the number of bedrooms in this house and that created a problem for our…read morefamily. The home was advertised as four "spacious" bedrooms, when, in fact one was an office with no linens, no closet, no dresser and a sofa sleeper. All office furniture had to be removed for the sofa to unfold, and one teenager had to sleep on a mattress, taken from a bunkbed, and placed on the floor. There was inadequate space for the clothes of two teenaged boys for two weeks. Additionally, one of the rooms...a 350 square foot sitting room off the kitchen, had no electrical wiring and, thus, no electricity. This constituted 15% of the 2100 total square feet of the house. It was unusable at night, and because of two step downs, was dangerous. The owner's family had apparently flushed diapers down the toilet and created plumbing problems. Two toilets wouldn't flush and a tub wouldn't drain. Plumbers had to come to the house four times during our month. Customer service was spotty...Amy provided good service but the owner provided poor service, poor communications and was arrogant.

Lovely house, but if you have a concern, don't count on getting in touch with the cleaning service…read moreor with the manager/co-owner, Ryan Block, who supposedly stated he would be in touch with me "soon" after his staff refused to give me any contact information so I could speak with him directly. For such high value rentals, you'd think they'd be more customer service oriented. After some of my valuables went missing, all the operator could tell me was that the cleaning service saw nothing, heard nothing, knew nothing, and refused to put me in touch directly with them or Ryan Block. I have now left the rental without my items and without any contact from Block. The houses are stunning but be prepared for the runaround if you rent. Very, very poor communication and management by Ryan Block and staff. DO YOUR RESEARCH. Update: immediately after posting this review I got the attached voicemail from Ryan Block.

I was left an unwarranted one star review on Vrbo by Ryan Block. I attempted to message on Vrbo…read moreasking the reasoning behind the review and got no response. I paid over 250 dollars for a cleaning fee for a one bedroom condo for two nights, ($184 cleaning fee, $50 damage fee whatever that is, and $25 enhanced cleaning fee) so if the one star review was about taking out the trash or the minimal, normal cleaning that the condo needed after our departure that was more then covered. My family and friends come to Sanibel every year and will not be staying at any properties managed by Dream Vacation Rentals anymore. I do not appreciate the unwarranted review or the lack of communication which seems to be the theme of a lot of the reviews on here. If you are a property owner you might want to choose a management company that doesn't drive off customers for literally no reason.

I've truly appreciate the support and experience Tyler Daigler and Marshall Reddick provide as a…read moreproperty management firm. They are always available for any question or request. You can be rest assured you will have complete peace of mind knowing they are in your corner taking care of everything.

Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

Joe and his team got my property rented faster and without any of the hassles, we've experienced…read morewith other companies. No need for my wife and I to look further for our property manager needs. Thanks Joe! The Masons

Joe and his team did a great job helping sort through property offerings. He is communicative,…read moreknowledgeable and willing to do the work. I'll definitely be looking to Joe for any future property needs. A+ Service.

Purchasing real estate is often the biggest investment a person will make in their life. Adam will…read moremake that experience enjoyable and take all of the stress out of the process. You will not find an agent that is more knowledgeable or who is as involved in the whole process. I made my purchase from 1,200 miles away and I had complete confidence in Adam the entire time. He will work with you for as long as it takes to find the perfect property for your needs, and he will always put your interests first. I will recommend Adam to anyone purchasing real estate. I look forward to working with him again in the future.

Adam, went above and beyond my expectations of what a realtor would do. I needed to paint my house…read moreand I figured I would be told yes it does need to be painted but instead Adam said let me know when you want to paint and I'll come help. With his help we got it done in one day. I liked the fact that when he was talking with you face to face he would let a text or phone call wait and keep his focus on you, that is rare in this day and age. Even the closing agent told me more than a couple of times she always enjoys working with Adam as he is very through and has all his ducks in a row which makes the closing process seamless. Adam in my opinion is by far one of the best agents to work with and plan to get back with him again when I plan to purchase a couple of additional lots after my home is built.

Brandy is the best realtor ever. She listens, asks great questions, only shows you properties that…read morematch your search criteria, and is super fun, while being professional. We were not from the area, so she helped us understand the different areas and pros and cons. You will not be disappointed- choose Brandy.

In this crazy market, you definitely need an experienced, knowledgeable realtor and Brandy is just…read morethat plus more! She knows how crazy it is negotiating the sales of homes right now in Cape Coral and well, anywhere great to live these days! Of course it was a weekend and she had a funeral, but she was patient and understanding and went out of her way to help. We didn't get the house, but hopefully soon! M Y R E A L T O R

My family and I rent through Rossman Realty Property Management and I just wanted to write a quick…read morereview to express my gratitude for my current property managers Kathleen Walka and Jessica Bishop. Both Kathleen and Jessica are very easy to work with and have amazing attitudes and are both very helpful and quick to expedite solutions to any concerns we have. My family and I have been renting this home for nearly 8 years and we have had a few different property managers with Rossman; all of which have been completely competent... but currently Kathleen and Jessica are doing an amazing job and I am very grateful to have them in charge of our rental property. Thank you Jessica and Kathleen, we appreciate all you do and are so happy that you are our point of contact; always so helpful and kind; you both make renting through a management team less stressful. THANK YOU!!! You are both an asset to Rossman Realty and to us.

I tried to rent an apartment. Put down an application fee of 60 dollars and after 2 weeks was still…read moregiven the run around on if I was even approved or not. They kept scooting the date down on when I would hear something, then the owner was out of the country, yada yada yarda one excuse after the other. I finally withdrew my application. I am out 60 bucks but better that then being with a management team that is clueless and doesn't communicate. Run is my opinion.