Simply put, this was easily the best car rental experience I have ever had!…read moreFirst off, the renting process was easy Secondly and much more importantly, the staff went out of their way to make sure I had a positive experience. Each staff member I interacted with was clearly well trained, thoughtful, and took pride in their work. I would be happy to have any of them work for me. John Carswell in particular was courteous, helpful, and just exuded what a manager would want in an employee. It didn't feel like a big business, but rather a small town business where everyone just want to help their customers. Thirdly, the rental and return process was easy, the car was well kept, and the rental location was kept clean. Well done, would definitely rent again

I arrived for my reservation at 9:00 to a locked store with customers waiting outside in the heat…read more The backdoor was unlocked and lights were on. I called 911 for a safety check just as an employee pulled up. (There was no info on the door as to why it was locked down) After a very nice young man named John checked me in I found that they didnt have the car I had reserved, or anything comparable, and I would have to go somewhere else. John stated that he was at this store to help out and arrived to find they only had one car on site and he would have to leave to pick up cars elsewhere. One star is too much!

Enterprise is the company that AutoNation Ford used for a rental car while we had some warranty…read morework done. Picking up the care took about an hour-even though, they knew ahead of time and should have been ready. The care was a Ford Escort but was not clean and windows were dirty. It didn't smell like smoke as others have noted but it should be as quality as it would be if you had rented and paid for it yourself. We cleaned the car so we could drive it-which ended up being 10 days due to Ford not having the parts needed to fix the warranty job. We dropped off the car cleaner than we got it and with a full tank of gas. It didn't take too long to return the car. We did get a $240 charge despite AutoNation Ford paying for the rental. Ryan from Enterprise was extremely nice and got on it right away to get us a refund. They said it was due to a problem with AutoNation paying but someone should have checked and this should not have happened. I may still rent again from Enterprise but you definitely have to check the car and not take it if dirty and pay attention to the charges. Ryan would be the reason we'd go back.

2025 Mustang Strong Unpleasant Cigarette Smoke. Honda requested not to give me a car where someone…read moresmoked in it. I only had it from Friday 4/3 - Saturday 2 pm 4/4. Sat I started with a rash between my breasts. Mind you at 66 I have never had a rash between my chest. By Sunday morning at 9:15 am I went to Urgent Care it was so bad. They said I had contact dermatitis. Today is 4/9 and it is still very bad. Nothing had changed in my life other than the smoke filled car rental where the seat belt crossed over my breast. I googled and sure enough it could have caused me to get contact dermatitis. Good Lord. Wish they could see the photo I took this morning. How a Smoking Rental Car Can Cause Dermatitis: * Thirdhand Smoke Residue: Nicotine, heavy metals, and carcinogens from cigarette smoke settle onto fabric, plastics, and metal inside a vehicle, which can trigger skin rashes and irritation. * Irritant Contact Dermatitis: Smoking in a car produces high concentrations of toxins. These pollutants can act as irritants, damaging the skin barrier and leading to inflammation. * Allergic Reactions: While less common than irritation, some individuals can develop an allergic reaction to specific compounds in cigarette smoke residue.

Jeff was great to work with. He had my cart waiting at the resort for me prior to my arrival,…read morepaperwork was easy and he picked it up right at the resort. Golf cart was as expected, no issues. Definitely the best way to get around the island. One note...I actually used a full tank of fuel while on the island (which I heard can't be done, LOL)...I filled the tank with premium fuel and the cart seemed to respond better. Don't hesitate to use Jeff for your cart needs...and P.S. ...always get a gas cart, you won't be limited on how far you can go!

Service after purchasing this golf cart was very poor. No return calls after leaving many messages…read more I learned that you need to physically go into the office to get any type of service. Management seemed reluctant to provide any type of service during the warrenty period and when they did it was long waiting periods. My neighbor also experienced the same treatment and went to another authorized dealer in Sarasota.

I had a great experience at this Hertz location. Dennis, the customer service rep, was fantastic…read moreand went out of his way to make sure I was happy with my rental. When I asked about a specific vehicle's availability, he told me it was available but had just been returned. The cleaning team had not had time to clean the car yet. He asked if I had a few minutes to wait so that he could run to the garage to help the cleaning team finish cleaning the car. He went above and beyond to make sure I had the rental I wanted. In less than 10 minutes, I was on the road. Hertz is doing something that many companies forget to do...take care of its customers. It makes such a difference in the entire experience.

This is the worst rental car place EVER! Do not be waste your money here!!! The nastiest, dirtiest…read moremost disgusting cars ever!!!! Service is awful!!!

I used this service as a surprise pickup and return to The Ritz Carlton to celebrate my friend's…read more80th birthday. Luda did an amazing job. She was right on time, helped me with the surprise element, was right on time picking us up 3 hours later. She helped make a lovely dinner in to a magical birthday celebration. Rates were very fair and black vehicle was spotless. I definitely recommend Cartier Limousine Service! Thank you Luda!

We used Cartier for a roundtrip pickup from SRQ to Anna Maria. Roman was in contact the day before…read moreand assured that he would be there even though our flight was delayed. Pickup at the airport was easy and he was equally as easy and professional on the return trip. I would definitely recommend Cartier Limo. Thanks Roman!

I rented the same unit on Longboat Key for two separate visits at a good price. After booking I was…read moretold the owner no longer wants to rent the unit. It is now listed for $1500.00 dollars more than I agreed upon. Not good business practice.

Run as fast as you can away from this place! I have stayed in tons of Airbnbs and had good or great…read moreexperiences at all over the years. I have never left a negative review. This is my first and I don't say it lightly. I have also never recieved a bad review and am a mom traveling with her husband and young kids. This host is blaming us for leak that occurred with their AC unit. We had no idea of it as there was no leak in our unit, only into the unit below. They sent out maintenance people, a plumber, and finally someone who works on HVAC to fix the problem. It was inconvenient but we cooperated with all of this and let them inside when we were not there, etc. Then they accused us of tampering with their AC unit and causing the leak and told us we would need to pay for repairs to both condos. We responded that we have no idea how to tamper with an AC unit and had no reason to even touch it or look at it. Now they have opened a case with Airbnb trying to get us to pay for this. We will not be paying anything as we did not do anything but reside in the unit. Hardly even touching the thermostat. It's very inconvenient to have to respond to this Airbnb case now even after we are home. I will also mention that our washing machine was broken and they ignored our requests to have someone fix it for the entirety of our stay. This is not a place you want to take a chance staying at. Do not stay at the gulf and bay club!