Donna, Jonathan, and Cristi are Awesome! They really know their stuff and will work hard to help…read moreget you a great deal.

As a first time home buyer, I was totally unprepared to proceed with what would be my largest and…read moremost important financial decision. Coming to the realization that I was going to need more help than the average loan officer working bankers hours would provide for me, I contacted Family Mortgage Company. Donna Dodd worked with me through the process, answering my calls for help both day and night, 7 days a week! Donna always looked out for my best interests by advising me of what to do and what not to do and I cannot thank her enough for helping my dreams of homeownership become a reality!

We just finished the sale of a property in Leilani Estates. Jared Gates and his team at Big Island…read moreHomes & Land handled everything for us and all was seamless from start to finish. In addition I would like to say that simply meeting Jared was a great experience and I'm going to miss being in touch with him from time to time. If you are looking to buy or sell on the Big Island eastside we would not hesitate a second to recommend Big Island, in fact you would be doing yourself a disservice if you didn't at least talk to them when deciding who to represent you. Tons of Aloha & Mahalo to Big Island Homes and Land!

Big Island repped me in a purchase of a home on the Big Island in 2019. My experience was…read morehassle-free and I will return to them for any future real estate services I might need -- buying or selling. I cannot recommend the folks at Big Island highly enough. I worked with Suzanne Paulsen, who is a God-send. She is both a consummate professional and a trustworthy confidant. She understood exactly what I was looking for and did not waste my time showing me homes that were not right. She anticipated my needs through the whole process, and always had my best interests at heart. I was continuously impressed by how well Suzanne knows the real estate market on the Big Island and how well connected she is. I highly, highly recommend anybody thinking of buying or selling property on the Big Island to call Suzanne at Big Island. It'll be the smartest move you'll ever make. She will be in your corner 100%! Just an incredible person, filled with Aloha!

Our agent (Chantee) was very helpful and knowledgeable, kind, and extremely understanding of the…read moresell of our house. She knew what to do and went way above and beyond to help us every step of the way. I would highly recommend going to her with the sell or buying of a house on the big island of Hawaii.

i am a re/max properties agent here in hilo, i have been a full time agent for one year - we are…read morerestructuring our office & will be incorporating property management in 2023 - new year, new goals. re/max properties are also accepting new / seasoned agents - we are a small team with big work ethic & genuine support

Poor communication with tenants and poor time management on informing tenants (or from my…read moreexperience) of when heavy construction will take place. Not sure who your property manager is for your apartment/ property, but the experience Ive had (along with the people i live with) agreed that property professionals did not seem "professional" at all. I noticed a few other reviews feel the same and so Im relieved to know I am not alone feeling this way. Unless, and to be frank, you view "professional" as being cold business and just the "deal- deal" talk. I felt like the last minute notice (email, text, especially call) is inconvenient, although I always say its okay. I do not know why as well they switch from email everyone to calling everyone (but I guess for last minute you cannot control?) If you dont speak up they favor you are better anyway. Or at least I think so no because the first few time when I did care I had no body contact me back, UNTIL I found out the managers REAL contact information. (Tricky, huh?). Still not sure till this day why they didn't respond the first couple months of being switched from our previous original building company but it's whatever I guess... Renovation on the building I live in had poor construction workers in my opinion. (mess was made without warning).... Rent was raised because of the renovation but I feel like they should have relocated everyone to a different building while having them work on the harder renovation which most of us in the building probably had to tolerate with all the hammering, power saw, cement dusting cement that got splattered ALL OVER the walls doors and windows- had to clean the door and whole place because cement dust got everywhere, no-one knocked or called to clean the door, it was hard). It is annoying as well to hear most the construction workers laughing and joking and talking story majority the time they get here before even beginning to work... But eh. Whatever? I did not feel like they treat everyone with the same PRIORITY so just beware. Although it would be nice to know WHY. Otherwise I feel like my life is a spiral of being messed with for no reason at all. I think its fair to rate 3 stars, though I was close to rating just one star (but lets put my own frustrations about the renovations and poor communication aside) because there were times I complained of people smoking near the building and animals on the premises and I guess I was helped because an email to everyone in the building was sent the next day. Whoever was smoking didn't stop smoking though, but I appreciate and respect that effort. (Another star for the small Christmas presents so far. They know how to bribe you. Haha just kidding. But seriously). I might be taking a poor jump here posting it on social media but I honestly don't not know where else I can write a review. I guarantee if anyone knew this was written about them they would probably change (which is good). But if they don't change-- uh oh (drama~). Thanks for reading my review

I live hilo terrace many places owned by Kevin. It could be…read morebetter if the back gate was opened as numerous complaints against that is claiming it a health hazard I personally agree. If comp thought more about the people who they get paid from it'll be better. I know they can be better and ma more if listened to the people for once as the complaint can and will hurt. A true realtor should listen to the people.

Donn was our AMAZING realtor! He went above and beyond to make sure we found a home that perfectly…read moresuited our needs. As first-time homebuyers, we had a lot of questions, and he was always there with answers, guidance, and support every step of the way. Thank you, Donn, for your top-notch service and for making this process as smooth and stress-free as possible. We truly appreciate everything you did for us and highly recommend Donn Hakoda to anyone looking to buy or sell a home!

I would not recommend this people for realtor-broker of any sort they lied straight in my face…read moreabout a case we were working on together as she was our property manager and she isn't reliable and I wouldn't trust this company if they were the last company on earth. Loreen Hinao funaki can't be trusted as she lied to us multiple times. To get signed documents she said she mailed out after one week didn't receive anything I had to call her and reached out to say I didn't get anything and I needed her to email me. DON'T TRUST THESE GUYS AND FIND SOMEWHERE ELSE TO GO WITH

Past landlord and the greatest ever. In my opinion I'd hire…read morethem to manage my properties. The management is professional and the employees are extremely friendly. I can strongly recommend this company.

I have been working with Felicia for over a year now and been a landlord for 20 years. If you're…read morelooking for a good property managment company in Hilo, stop looking and hire Felicia. She was actually referred to me by another PM on Oahu. I have fired countless property management companies over the years for pure negligence and lying. It takes time to find the good ones. I wont say all the great things she has done for me because everyone may ask her. All I will say is show her a little aloha and she will be good to you. Good luck if you dont hire her. Alot of BS in Hilo with property management and CBIP accounting system is consistent and predicatable. They do one thing that I really like but I wont put it on here. Call Felicia and ask her all your questions...

Would rate no stars if could. Trying to claim house was way cleaner than it was on move in. Many…read moreproblems with sinks leaking/ light fixtures not working that owner/company did not correct. Owner refused to fix broken dishwasher and leaking ice maker in fridge. Clark realty switched agents on us from move in to move out and they are going with what the owner claims ( apparently they thought everything was perfect and spotless). Pre-move in cleaning was not up to par but they claim their cleaners are impeccable. Found broken glass and years of dirt when we had to move the fridge and stove to clean. I will never recommend Clark realty to anyone and will be sure to post reviews so anyone coming to this island knows how they operate so they don't have to deal with the same issues and nonsense.

Howard really goes above and beyond, and has the expertise and local knowledge you want in a…read morerealtor. He is honest, attentive and responsive. He put in many generous hours for our house buying process years ago, and we have recently had an extremely smooth process with selling with his help. We highly recommend working with Howard!

Even after a year of My 3 properties being sold, Howard has kept in touch and Emailed me specific…read moredocuments that I have requested from the sale. TOP NOTCH CUSTOMER SERVICE THANK YOU HOWARD!!!!!!