Island Cigar factory is a great place to enjoy a smoke and people watch as people transit Duval St. I wasn't terribly impressed with their cigar choices but I ended up choosing a key like flavor that as I like sweeter tasting cigars. The cigar did not taste like key lime at all but I still enjoyed some conversation with other travelers who were visiting. The bar inside offers a lot of local draft options and liquor, the outside seating area is where I found most of this lounge's appeal. I know it's frowned upon but this is definitely a place I would bring my own cigars. read more

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Enjoyed there torpedo cigars and I got to tell it is one of the best cigars I had for the money. Mild easy draw.

What a fun way to sit on Duval St and people watch the night away. Good wine selection and, if you choose, a great cigar selection too. Comfy chairs to rnjoy the balmy breezes. read more

Stopped in to pick up a cigar to take back home for myself and friend. The lady working was super friendly and helpful. read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

Stopped in on a hot Summer day to grab a smoke, a cold beer, and chill off. I'm not a cigar aficionado so take my review with a grain of salt. Drinks: Inside of their sliding door cooler they have all of your gas station beer regulars as well as soft drinks. Their canned Miller-Lite tasted as good as any other. Cigars: They had quite a selection of house-made and imported cigars to choose from. Prices were higher than what I'm used to but its Key West. I choose a house "Al Capone" style cigar that tasted fine but could have pulled a little smoother. Location: This is a casual cigar bar, flip flops fit right in. Past the storefront there is an open patio with lifesaving fans and chairs if you want to relax while you smoke. There was a DJ both back there as well so I guess they have music in the evenings. They had (1) clean, unisex bathroom. read more

Island Cigar Factory - Nice patio to cool off - Tobacco Shops Near Me - Key West, Florida

Had one person say that there cigars come from the Dominican and one other person said all there cigars were all Nicaraguan . Cigars burn uneven ( bought 6 different ones all preform the same) pricing was way high for quality price ratio 15-25 per stick. Stay with the notable brands like San Cristobal Ashton cohina drew estate or any other mainstream cigar brand . Don't spend premium prices on these knock offs just because your at the keys On vacation know what you're getting and know what you're buying. But the layout of the story was nice and draws you in so it does have that going for it . read more

I went to the Island Cigar Factory by the water front. Bought 2 cigars with no brand on the label. I just feel a bit ripped off. They would not stay lit and had a crazy uneven burn. To me, a sign of a cheap poorly wrapped cigar. Stay away. Tourist trap. read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

It's ALWAYS time for a stogie! located in a nice little space. They had a nice size collection but nothing I HAD to have. She had a special of 3 maduros for $12 so I had to jump on that. The prices were nice and the young lady was really knowledgeable about the cigars in the store. The location was cool also... right around a ton of bars and restaurants. read more

Super bad service, bartender is out front on his phone the entire time. I try to support small business but damn. Hire some decent staff read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

Doors wide open, no humidor, very hot and no signs of trying to maintain the conditions of the cigars. I assumed some would be dry and gave it a try because I wanted a "real" Cuban as I was told. I purchased a short cigar and it was very dry. The person working the counter was semi dry too. She answered the one question I asked but was not friendly or inviting. I did not feel welcomed but gave the benefit of the doubt being a tourist area because I saw plenty of drunken tourist on Duval getting a little loud. But after a few minutes in the store - it was her. Bad service, dry cigars, inflated prices and a very small area to sit if you wanted to smoke. I would not recommend this establishment. read more

This place is a joke. Do not go there. We went there today and I went to grab a box of cigars and there was a wooden display box that was on a top shelf that fell over because they put them on the tip of the shelf. It fell and I was forced to buy it by the manager. I was there for the day for vacation and didn't want issues so I paid for it and left. If wooden boxes are 80 dollars they shouldn't be put on the top tip of a shelf. read more

It is great to have a place like Island Cigar Factory's -The Robusto Bar in Key West. We met there nightly with our friends and celebrated our anniversary, Some nights we sat outdoor/ patio seating and consumed some top shelf drinks. The cigars were tasty, intoxicating and quite frankly, this experience was why we came to the keys. I tried the Last Flight Out cigar, it's now my favorite there. read more

All open air, no attempt to control humidity. Just there to make a sell if they can. Better shops to give your business to

Me and my boyfriend stopped here last Friday to buy some Cohiba cigars and as soon as we walked in the lady behind the register gave us so much attitude it was crazy. She was extremely rude! She barely answered any of our questions and tried to rush us out of her store. She made me feel so uncomfortable that I decided to wait for my boyfriend outside in the steaming hot sun. This was a my first and last time ever coming here. This store will not be in business long if they continue to treat their customers like trash. read more

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I am not a cigar person, per we, but I went in with someone else who is. The shop is small, but had a good assortment of cigars, pipes, and accessories. The one drawback for me was the rude young lady that works there. She acted as though she had some sort of attitude when my friend asked questions about the products. Several people in my group left because they felt uncomfortable with her tone. I did some research online and we walked around to another shop in the area. This shop's prices were inflated. read more

Island Cigar Factory - For cigar lovers - Tobacco Shops Near Me - Key West, Florida

My friend got a couple of cigars here. Prices are bit of an more expensive compared to another couple of place we checked out later and he bought the same thing item for a few dollars cheaper. Regardless they've got a vast selection of cigars and cigarellos for your choosing. If you want to get something in and out to puff on they serve a good pit stop for such occasion. PS - I know nothing about cigars. read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

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I'm staying right down the street and passed by on my way to dinner and decided to stop back to check out the shop. Firstly, a huge selection of shapes and sizes, but I'm a bit of a guy who likes what I like from My Father, Drew, etc. mostly Nicaraguan. These cigars are Cuban seed Dominicans which can have a wide range of flavor. The woman working asked what size I usually snake and I'm a toro guy so she showed me the 3 blend of toro. I opted for the medium bodied that has a nice smell and seemed well constructed. $12 plus tax. Well, the cigar smoked really well, had a surprising amount of flavor and was enjoyable. In an age of getting a host of amazing cigars for $12, was this part of the pack? Not for my palette, but I honestly enjoyed it more than most Arturo Fuentes I've had. I gave this place 4 stars because although there are a massive variety of shapes I get the feeling your looking at 3-4 blends overall. Very nice woman working. Bundles seemed like a better value than individual cigars. Would stop again. read more

I came in to discover a very well run & helpful store. I could tell that that this business was customer driven. Workers were helpful and spent a good deal of time with me as I looked through the vast supply of fresh cigars. They offer self made cigar boxes that really shared the flavor of the tropics/and old Key West, along with a medium to mild cigar for me. Key West is a high humid zone keeping these cigars at their best. You want a great cigar and a great cigar experience? Don't overlook Island Cigar! read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

Across from Sloppy Joe's there is a cigars booth. Picked up a R&J and MonteCristo, with the homemade cigar box. A little high on the price, but is a good gift for a cigar lover. Girl with kaleidoscope eyes made the experience wonderful. read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

As simple as I can get. NO. Too high priced for a poorly filled cigar. For all the cigar shops on the island stay away from this one. read more

Not sure why a low rating, the gentleman that works there is excellent! Great service, very good cigar. Nice place to actually sit and enjoy the cigar. It is on Duval Street just up and on the other side from Walgreens. Grabbed a coffee across the street from Cuban Coffee Queen brought it over and enjoyed a cigar on a perfect Sunday! read more

$10 for 1 or $20 for 3 of your own handrolled, no name cigar? I gave it a try, even though I knew better. Meh... not an awful cigar but not good either. Ripoff for what it is.... they should be 1/2 that price! I don't mind paying 10 or even 20 a stick if they're good, but has to be worth it. Tourist trap to avoid. read more

The place has a great selection and i was willing to spend a couple 100's in there, unfortunately the girl that works there (seems to be Russian speaking, dark hair) treated us really bad, she was really angry, i asked for COHIBA or SANTA CRUZ, next thing you know she literally screamed at me that i needed to know color texture strength and so on, i appreciate there are a lot of cigar kinds, but im mo expert and i don't need to be, i left because i don't like to be shouted at, Money spent?? CERO DOLLARS read more

Island Cigar Factory - Tobacco Shops Near Me - Key West, Florida

This place gets zero stars! There are actually 3 locations of this store on Duval street and they are all a complete scam and rip off! $15 for a cigar that doesn't even have a label on it...no thanks! Go to Greene street cigar or Rodriquez cigar for legit, labeled, $9 cigars that are properly stored in a humidor. Look closely at their selection and you will notice mold (yes, that's right, MOLD) growing in their wrapped cigars! Consider yourself warned! read more

This shop scams people and double charges credit cards. Please beware! DO NOT SHOP HERE!! I was charged 468.00 for a 20.00 purchase. This place is fraudulent!! Many other shops. Stay away!! read more

I just wandered in looking for a casual smoke. The place is full of handmade cigars rolled from Cuban leaf that is grown in Dominican Republic by the Rafael Fuentes cigar company, which their own publicity claims in one of the largest operations, though a web search couldn't verify it's existence. It is an open air store without a humidor, and the cigars are in piles all around with some 'premium' cigars in boxes. I guess that's ok since the humidity in Key West is usually 60-75%, but it's not ideal. The proprietress was very helpful, splitting her time between showing me around and shoeing out some underage (and under financed) party boys looking for a poser smoke. Then again, one of the wingback chairs was occupied by a guy who was busy taking a video of himself smoking. I chose a handmade light torpedo, which was reasonably priced at 3 for $20. I tried one later in the evening, and it started off bitter but mellowed quickly. Decent mild flavor. The draw was medium and the wrapper burned perfectly. Not an amazing cigar, but good for the price. read more

Helpful service, but their private label cigars are mediocre at best. I'm smoking one as I type. For the price, I should have just bought something else - something I've heard of. This is definitely not a $14 cigar. read more

Not happy with cigars. She pushed them out of the wrapper to show me the quality. No labels or bands to distinguish them from each other. No cutomer service. She seemed to be bothered I interrupted her phone call. $7 for a cigar cutter that was about as sharp as a butter knife. Pretty much a tourist shop. read more

Sorry to say but as an experienced cigar guy I was disappointed in the quality of the cigars. Bought some Panatelas and some Reserves. Both were on the dry side and the wrappers fell apart. Too bad because I heard good things about this place. When I stopped in I asked for a Dominican Robusto and bought a few. They were better but when I ordered the others (on this order they said they do not have Dominican?) I would of returned them if I was there. read more

DO NOT BUY THESE CIGARS. Poor burn and quality. Cigar blew up! Just don't. Go elsewhere, do your research.

People need to buy these cigars by the bundle so they can receive a great deal. I enjoy smoking the Island Factory Cigar because they are smooth and robust. The always give me 30 percent discount so I get these cigars at 3 dollars each. But I spend over a hundred dollars on each order. I love the petite maduro and the large Churchill. Of course, they last longer if you place them in a humidor. read more

Kind, informed, helpful staff. In August, the heat and humidity make for perfect open-air display of their hand-made cigars. Striped-leaf exterior of cigars was somewhat unusual. read more

Went to this cigar shop the first thing when I arrived in KW mid December 2013. Bought a torpedo the price was $12, figured at that price better be good. Got down the street and the cigar was so tightly wrapped that it would not smoke. Took it back and they replaced it with Corona it was dry and not much flavor. The next day went to Rodriguez Cigar what a night and day difference. read more

The extremely rude employee at the desk asked if I was on drugs when I tried to purchase a cigar. I can assure you, I am not. In fact, I am a local business owner who had been at work all day. There are too many other fine cigar establishments on this island to waste your time with this one. read more

I have gone many times. Both the cigars and the help were good...REMEMBER.... These are not major brands so dont go expecting to find Cohiba, Fuentes or others......and if I'm not mistaking, these are made locally. read more

I'm not sure what the bad reviews are about. I got church hills from here and they were yummy. Plus the lady at the store was very friendly! read more

This place is the biggest scam ever the cigars are of poor quality and they double or Tripp,e the amount they charge so for a 50.00 charge for cigars we were charged 500.00 and when you try and call the number by mobile or home phone it says that you do not have any credit so theirfor you can't contact them. So we are going to the attorney general as we are not he only ones who have been scammed and they should be shut down. read more

Don't go there! The girl who worked rolled her eyes at me when I walked in the store!!! She Was super rude! Didn't help me when I asked her for something and was very nasty. I usually don't care but that was over the top! Went to complain to the store manager! Turned out she Was the store manager!!!!! Seriously, cigars are expensive. Customer service is bad! There are many other great cigar places at duval. Save your money at this place! read more