Super affordable and great place. There are different stations that come with shampoo and…read moreconditioner. They have everything you could want and need there. There were upgraded shampoos for only 5.50 and you got to keep the bottle!! Staff were very friendly and helpful. The supplies were nice and it was a very positive experience for my rescues first bath! They answered all my questions and there was no wait time. People are very respectful in the space and the treat selection is nice! My boy doesn't like any treats really (besides chicken. He LOVES chicken) and he found his new favourite treat in their chicken jerky. Asian owned and run. Great small business that's affordable and accessible to everyone!

i have been going to shampoochez for a few years now and when i went in yesterday to pick up my dog…read morethere was no one up front. i could hear some commotion happening in the back so i peaked my head in and saw the groomer dealing with an uncooperative dog. she was saying stuff very angrily like "stay still god damn it" while manhandling him, the dog was clearly shaken up and not happy but then i saw her take her METAL clippers and wack the dogs leg. the dog flinched and moved it leg, clearly hurt. this is absolutely unacceptable. i'm going to find a different groomer that doesn't hurt their animals. disgusting behavior. the groomer was a white older heavier set woman, i believe she is the lead groomer there. if you can't handle dogs when they're scared or defensive, maybe dog grooming isn't the job for you. do better and don't support this business until she is gone.

Good work on time nice people, clean shop good location! Know grooming standards by breed of…read moremy Springer Spaniel Robin Martin

This was, without question, the worst customer service experience I have ever had…read more We brought our dog back to have his legs trimmed the way we originally requested during his first grooming. The correction was made, but nobody told us beforehand that we would be charged to fix something that wasn't done the way we asked the first time. When I questioned the charge, the man at the front counter immediately became rude and confrontational. He was disrespectful to my wife on the phone and just as rude to me in person. I wasn't arguing about the money--I simply wanted to know why I was being charged to correct a service that did not meet my original request. Instead of handling the situation professionally, he told me the service would be free and then told me to find another groomer. When I calmly explained my concerns, he became angry and threw me out of the business. At no point did I raise my voice, use profanity, or behave in a disrespectful manner. I simply asked a reasonable question and was treated like I was the problem. The issue was never the cost. Had I been told upfront that there would be a charge, I would have paid it without hesitation. The real problem was the complete lack of communication and the shocking level of hostility that followed. What makes this even more disappointing is that this business is located in an affluent neighborhood where you would expect a higher standard of professionalism and customer service. Sitting here afterward, I can't help but wonder if I was treated differently because I didn't fit the image of the typical customer in that neighborhood--or perhaps I simply didn't look wealthy enough. I have no way of knowing the employee's motives, and I'm not making that accusation as a fact. What I do know is that I was treated with a level of disrespect that no customer should ever experience. I will never return and will make sure others know about my experience. After this interaction, I understand why multiple former employees warned me to stay away from this place. If the business chooses to respond, that's their right, but these are the facts exactly as they happened.

my go to! locally owned and operated. great stock. great knowledge. I moved my old dogs to an…read moreappropriate food but could not read the packaging. My vet had specific instructions and the manager helped me find what I needed.

We've been coming here for 15 years. We had to use the restroom just to go pee and they said no and…read moreit was a serious moment. They said their bathrooms aren't working because the plumbing could not handle people flushing the toilet. I said so your employees don't get to use the restroom. She said well they get to but nobody else. It's so rude when they recognize you, they know you're a steady Eddie , you're an upstanding citizen and they still say no. I'm an expert unknown when people are lying to me. I wish I could find the dog food somewhere else. I'll get itsomewhere else as soon as I can. I'm gonna stop coming here.

we are still happy customers on Doody Deeds- nearly two decades. Very helpful, trustworthy-highly…read morerecommend them.

Doody Deeds is fabulous! This is a family owned business that understands the concept of customer…read moreservice and quality work. I have used them for almost 3 years now and without exception, they are always on time, friendly, professional and the dogs love them! While you might not think this service is a necessity - think again. If you work in or out of the home, if you have kids, if you mow your own lawn, you should be using Doddy Deeds. The last thing we all want to do is come home from work and start scanning the lawn for doggy "landmines" or find the one hidden landmine as you are happily mowing the lawn on Saturday. Doddy Deeds will come into your backyard and make it all disappear. They are also very helpful in that if they see a change in your pets "deposit", they try to keep you informed which can in some cases be the difference between a quick short visit to the vet and an expensive bigger problem down the road. Doody Deeds is wonderful! Even in these economic times, movies, dinners out, designer haircuts all went, but Doody Deeds stayed.

Tamara is amazing! She bathed, dried, pedicured, and de-shed my 100 lb Great Pyrenees pup in record…read moretime with incredible attention to detail and a gentle approach, which my sensitive guy appreciated. She even alerted us to a potential ear infections after noticing some redness and gunk that we hadn't seen before. She's communicative, effective, and very clearly cares for the animals and enjoys what she does! Highly highly recommend her services! We will absolutely be returning for Coda's next grooming.

Tamara is amazing! She is so sweet and gentile with my pets. I wish I lived close enough to use her…read moreregularly like I used to! Tamara is extremely talented, professional and passionate about what she does, you can see this in her work. I love now when I recommend her to friends and family that she has the ability to come to them! Can't say enough good things about her.

Gayle is wonderful. My two days love her!!! They always look amazing!! Even when I forget to brush…read morethem

I will never go anywhere else! My little pugs nails were so long and we needed them cut and Gail…read moretook her right in! She even gave us some pastries! What a sweetheart, I can't recommend this business enough!

We used Bun and breakfast a while back so I could take a work trip to Vegas over the weekend. I…read morefelt our bunnies were well cared for and my daughter was over the moon that they brought out a turtle for her to see while we collected our bunnies. I boarded Duke and Duchess separately because we could not bond them and had just about given up..but they came back BONDED!!! I don't know if it was just being out of their space and side by side. It has been lovely ever since. Thank you!! They will be back for our next trip

Great place! Great people. Heather and Paul make our bunnies…read morefeel safe and well cared for. We have relied on them for many long and short vacations. Eventhough we live in San Jose it is quite worth the drive to Santa Cruz for their excellent service.

Sara and Jen are the best! They have been watching our dogs over the last few years and the fact…read morethat Jen has background in dog training takes a load off our mind since our bigger dog doesn't always get along well with other dogs. Our dogs also stayed at their place a few times and they love going there! I'd recommend their service to anyone who's looking for a trustworthy dog Walker!

WYW is already a fantastic tool in helping my 9 month old pup, Mango, learn how to interact with…read moreall different types/sizes of dogs, as well as walk with proper leash etiquette. I wouldn't trust many to walk my dog; however, I know WYW is very meticulous about their hiring process and the women I've met are trained incredibly well and come from a variety of dog-related backgrounds -- volunteers, trainers, vet techs, and more -- so I feel reassured that my pup is always in good hands. They send great notes, photos, and most importantly, Mango is always happy after and is on her way to becoming a more socialized dog.