Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Michael Oransky and Jerry Tate are liars and scammers. The…read morewebsite clearly says Free Estimates. They lied and charged declined service fee.

Brought my necklace to Crosby Jewelers for repair. My previous jeweler botched my necklace with an…read moreattempt to combine two necklaces in one. I hated the way it looked and Crosby jewelers did an EXCELLENT job. The owner was honest, pleasant, and gave me an awesome price for the work that was done. Highly recommend. All work done on premises so quick turnaround! You can't go wrong. Do not go to MG Miller jewelers on Crosby... go to Crosby Jewelers (literally walking distance from one another!)

They're charging $200 a gram, not at all worth it when gold value fluctuates. My fiancé went in…read morehere to get me a chain to go with a Virgin Mary pendant he'd gotten me in the city, guy charged him 1400 for a BABY rope chain. 17 inches, around 6 grams. He was just excited to surprise me and took the price, but I wouldn't have let him had I been there. I'd return it if I could because he paid cash but, not possible. Wouldn't recommend this place.

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

September 15, 2026 dropped off ring and picked up ring on September 17, 2026…read more Master Craftsmanship & Flawless Precision! If you have a priceless family heirloom or a piece of fine jewelry that requires absolute perfection, J Patch Designs by Karen is the only place in New York City you should trust. I brought in my late father's century-old, solid gold Masonic ring to be resized up to fit my finger. Because the ring features an incredibly delicate, heat-sensitive vintage black onyx stone, a standard jeweler's torch could have easily cracked it. Cliff looked over the piece and immediately guaranteed he would execute a specialized, high-tech precision laser weld.Not only did he resize the thick band flawlessly with an invisible seam, but he also performed an absolutely razor-sharp, custom one-line laser engraving inside the shank to commemorate my own Master Mason milestone (MM 5-2-81). The mirror-polish finish he delivered brought the historic gold back to its full, brilliant glory without losing any of its vintage character. To top off an already perfect experience, the customer service was warm, honest, and completely professional. Cliff even walked me through the care process and provided a complimentary bottle of liquid jewelry cleaner. As a high-volume content creator reviewer with over 16 + million views , I inspect businesses with a very strict eye--and J Patch Designs easily earns the highest recommendation possible. Thank you, Cliff and Karen, for treating my family's history with such immense respect! You made my day!!! Once again thank you!! I normally don't give 5 Stars.

Cliff and Karen are very knowledgeable, honest, and fair. Their work is exceptional and affordable…read more I've gone back multiple times for simple repairs. Highly recommend.

Superb Service every time!…read more Always coming here! J.E.T. customer service is top of the line and never ceases to amaze me! I have been a customer for awhile for time pieces and the pieces they have are are always top notch, but the best part is the staff! They are always accommodating and making sure you're happy with selection. With their new store in my town it makes it even more convenient to come back!

I brought in a clock for repair. It came back perfect! They are very reliable, call when things are…read moredone! Quality merchandise....

We are long time customers of Twin Jewelers. Recently, I went in to have a ring redone that…read morebelonged to my mom and grandmother plus my engagement ring. Evan and his staff went out of their way to do over the ring for me. It took multiple fittings to get the size right, as I have a large knuckle due to arthritis. Yet, Evan took his time and was very patient with me. It came out beautiful and happy with way it looks. Second time I had jewelry redone by Evan and always get compliments on it. Staff very friendly and accommodating. Worth the trip to go to this local neighborhood store as they have nice pieces of jewelry and do good repair work. Please disregard previous review as posted in error and not true.

I really held back from writing a bad review, but after everything I went through, I feel like I…read morehave to share my experience. I bought a gold chain from this jeweler, and within six months it broke on me more than five times. Every time, I brought it back to the same place that sold it to me. At first they repaired it, but then they started charging me and blaming me for the chain breaking--even when it snapped in the same or similar spots. When I asked about swapping it for a different chain, the owner offered to buy it back for less than half of what I paid, using the repairs they did as the excuse. Not only did they refuse to continue repairing it, they tried to convince me it was my fault and expected me to pay for every fix. They didn't offer a replacement, a fair solution, or even take accountability for selling a faulty chain. The last time I went in, the chain had just broken again and only needed a simple solder. I was quoted over $40. I walked out disappointed. I really thought this was an honest, trustworthy place, but instead I felt misled and taken advantage of. Since then, I found a new jeweler, inside a furniture store in Getty Square, of all places and they repaired my chain once. It's been at least six months and it hasn't broken again. The whole situation still bothers me enough that I finally decided to write this review. My experience was genuinely terrible, and I don't want anyone else going through the same thing.

David was very professional and knowledgeable. He fixed my watch on the spot and I walked away very…read moresatisfied with the whole experience. It started with a phone call and he was very helpful at the outset. I would highly recommend this business

From the owner: At WatchRepairPro.com, we bring unparalleled expertise in watchmaking and horology, specializing in…read morethe repair, service, and restoration of luxury timepieces. With years of training and hands-on experience, our skilled technicians ensure that each intricate detail is meticulously addressed. Whether it's a high-end Swiss watch, vintage collectible, or rare family heirloom, we treat every piece with the utmost care, precision, and craftsmanship. Trust us to breathe new life into your treasured timepieces with services that uphold the highest standards of the watchmaking world.

We went in to the store in late April with 2 missions - sell some pieces, and repair and enlarge my…read morewedding rings. They appraised my pieces with a very fair price, and took my rings with clear plans for these precious heirlooms. Then life intervened - I had a fall, and then surgery on my knee. The folks in the jewelry store were so patient! I limped into the store again on the 7th of May. My rings were so beautifully repaired, they took my breath away! I feel so fortunate that after almost 3 years, I get to wear them again. And we struck a very acceptable deal for the items I sold. Honest, professional, friendly. This family-owned shop will have my jewelry business from now on. I can't recommend them highly enough!

Amazing place! Alana was amazing at helping pick the perfect engagement ring and wedding bands for…read moremy fiancé and I! She answered all our questions and showed she genuinely cared about us! Billy also gave us an amazing veteran discount! Highly recommend this place to others!