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    Iron Vapeshop

    1.0 (1 review)
    Open 12:00 am - 7:00 pm

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    7 years ago

    Picks up the phone and hangs up. Probably should say hello and speak to potential new customers. Just sayin...

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    Excitement Smokin King of Prussia - Final Day to Blaze & Save! 

 Buy ANY 4 items, get 20% OFF your entire haul! Exclusions apply.

    Excitement Smokin King of Prussia

    3.6(8 reviews)
    3.1 mi

    UPDATE: 12/12/2024 - Excitement customer service did an EXCELLENT job resolving the issue. Puffco…read moredid not respond in their own window of service, and Excitement offered to replace the product and even verified that it was working/charging so I just dropped it off and headed on my way. I am upgrading this to a 4 star review. I am taking a star off only because they need a better agreement with Puffco. I understand that the restrictions were caused by Puffco policies and they may be protecting themselves against bad actors, but when you end up with honest people paying in time and frustration that's not a real solution either. Backround: I was sold a Puffco that had a defective vaporizer - it wouldn't charge. I promptly brought it back the next day - item had never been used. Was told that the policy for the product was everything had to be done by the manufacturer. No offer to make it right - and simply exchange the item. Basic inspection would have shown that this had never been used. Plenty of excuses were given - but no actual customer service or responsibility taken - it was all someone else's fault. The point of using brick and mortar is for convenience and making returns easier. The product would not charge. This was demonstrable in less than a minute, but I apparently had to send a video to the manufacturer for them to pay attention and I still haven't heard back from them.

    This business sold me a new and defective product and would not accept the return just a few days…read morelater. Any retailer would accept such a return. Not these greedy scumbags. AVOID! They'll sell you low quality products and keep your money when the products fail. Who runs a business that way? These shady people do. Just look at the place and form your own conclusion. Scum.

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    Iron Vapeshop - vapeshops - Updated May 2026

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