I've been a patient at this office for over 10 years. They have been great…read more I missed an appointment this past sat and was not able to call. I was informed this morning when i called to reschedule that the office now goes by a different name. They also said their new policy does not allow them to reschedule Saturday appointments if you miss one. Like I said I've been a patient for over 10 years and never before missed an appointment. I work 2 jobs so it's not possible for me to make a weekday appointment. And I also live pretty far away. I'll be looking for a new dentist office. Probably a blessing in disguise

Worst place ever they broke my tooth instead of fixing it they are always talking about there…read morepatients so unprofessional do not go here i repeat do not go here unless you want teeth missing and unnecessary work u never needed in the fist place there a scam

I'm not certain of their dental work, I can't speak for that, but as a community member &…read moreneighbor...they are lousy. The restaurant next door, CinderBar, can get crowded at night (when iSmile is closed) and has limited parking. Yes, I saw the 'towing' sign in the iSmile lot, but didn't think they'd really tow @ 9:00 pm on a Saturday night when the dental office was dark. But, yes...they did tow my car. I understand restricting your lot to your staff & patients during your open hours, but towing when you're closed? That's just not friendly or neighborly at all. I'll look elsewhere for my cleanings and certainly will be sharing my story.

Doctor Kassem is the Best-- After Years and not going to a Dentist He took His time to explain…read moreevery Procedure I needed Also want to Thank Nicolett (hope my spelling is correct) for being there for me for every appointment You are Amazing Thank You Kathy Edzards

well run joint. mary jane is a teeth cleaning maestro. i take the whole family there.read more

Dr Briller and his team are caring people when they want to be... Have not always had the best…read moreexperiences...

Dr. Pierson and staff are personable and professional. They make you comfortable from the very…read morebeginning. Dr. Pierson has a soft touch that makes going to the dentist less scary and more enjoyable for me and my family.

There are quite a few reasons I hate going to the dentist, but mainly fear. Dr. Pierson and his…read moreamazing staff takes that out of the equation! From making an appointment to finishing my procedures, I had the best possible dental experience. Dr. Pierson takes a more personal approach than any dentist I've seen and his staff is so friendly and supportive.

I received a full set of zirconia crowns uppers and lowers, from Dr. Pastiu, and so far they have…read moreshown to be extremely well made and durable. I hope they last the rest of my life, because I love them! They feel much lighter than the porcelain versions from years ago. Dr. Pastiu did a great job and loves his ceaft.

I am always served promptly when coming into the office. The staff is great about being personal…read moreand casual; I suppose I like that they always have something nice to say to me or that I can joke around with the staff. Dr. Pastiu is very calm and gentle, when he explains something he does so with care and concern. The office itself is clean and modern. It is sometimes freezing in there, so take that into consideration. I find the price to be very reasonable for a cleaning, and they don't try to force any extra services onto me. I don't have insurance so it's important to me to be able to pay cash at a reasonable price.

My first appointment I walk in. I wait 30 minutes in the waiting room I get taken back to the rooms…read moreI get put in a room for another 30 minutes then I get switched to a whole entire different room and wait another 30 minutes this is very unprofessional. There were only two people in the whole entire dentist office me and another patient although there was five workers in the building. How could I not be taken care of sooner?

Beware! This dentist refuses to issue a refund after they overcharge you. It's unbelievable that I…read moreneed to go to my bank, file with the BBB just to get a refund for a service they charged me for and didn't need to do. Terrible! Who runs a business like this? They said they are not "set-up" to refund. Whatttt? If they can take the money, they can give it back.

I had an extremely disappointing experience at Aspen Dental. I arrived for my 2:30 PM appointment…read moreand waited over an hour and a half before seeing the dentist. After that, I had to wait another 20 minutes to meet with the financial coordinator. Once that meeting was completed, I was told I would have to wait another hour to see the dentist again because I had been moved to the back of the line behind four other patients. I don't understand how someone with a scheduled appointment is treated like a walk-in because of delays caused by the office's own process. When I expressed my concerns, the office manager was dismissive and acted as if I was being unreasonable for not wanting to spend several hours at the office for a scheduled appointment. To make matters worse, when I asked the financial coordinator what prescription I would be receiving, his response was, "I don't know, I'm not a doctor." While I understand he may not know the answer, the response came across as unprofessional and unhelpful. A simple offer to check with the dentist would have been appreciated.

I went today for a consultation,waited over 40 minutes,some of the staff was nice ,but the man who…read morewas there was rude and tried to upsell me. I will NEVER waste my time, there again