Called in to have new charging port fitted to an iphone. Staff member took phone upstairs, gave it…read morea good clean and returned it to me and the phone is charging again without any wiggling or bending of charger lead To get a charge. And asked for no payment, highly recommend.

So I smashed my phone on Saturday night (don't ask!) and I needed to get it foxed before I started…read moregetting glass splinters in my fingers. I immediately thought of the Repair Lounge down to the their catchy radio ads. First up, it's pretty easy to find, opposite the junction of Tates Avenue on the Lisburn Road. If you're driving park on one of the many side streets rather than trying to get a space on the Lisburn Road. The shop itself is minimal, you walk in and you are presented with platformed area, don't let this put you off, that's where the phone fixers sit. When I went in (about 3pm on a Monday) the two guys were noticeably busy, one on the phone and one in the middle of dissecting an iPhone but I waited patiently. Once they were free I asked how much and how long it would take to get my phone screen repaired. They then explained to me that it varied from £100 - £140 depending on the quality of the glass used for the screen. This didn't put me off as I expected it to be in that area. What did put me off was the wait - they explained that they had a huge back log of phones to repair and with Monday being delivery day I couldn't get it repaired straight away. This wait made me go somewhere else, but the experience wasn't bad at all. I understand that it's a skilled job to fix these devices and that Monday is their busiest day - especially after all the weekend smashes! Cool set up and really knowledgeable staff - I'll be back no doubt!

Brendan Doyle I would echo Stephanie's sentiments, my dealings with Smashteck were unpleasant and…read morefrustrating. I found the agent I was dealing with (David) to be aggressive, arrogant and dismissive. I certainly will not be dealing with them again, nor would I recommend them to anyone. They say they are returning my phones, when/if I do get them, I'll be checking their condition and IMEI carefully. I tried to sell two used phones to them, I was given a price for the Samsung S5, but after I had sent them they said they would offer EUR80 less that what they had originally quoted, because the phone was locked. When I informed them that I had sent the unlock code with the phone and asked what the offer was then, David became evasive and aggressive and said take the phones back. I politely tried to enquire what was the reason for the mark down, and what was the difference between locked/unlocked price, but he was unwilling to say and his response was take the phones back. I eventually did get a price, that again was well below what I was initially told. I said I would be happy to take the phones back. I found David to be short, dismissive, aggressive, impolite, and thoroughly unpleasant to deal with. I will sell the used phones elsewhere. Not about the money, it is about the customer experience, and customer satisfaction. And I for one was not a satisfied customer.

From the owner: Smashteck are apple repair specialists. We also repair computers, laptops, and smart phones. Our…read moreshop also sells android boxes and phone accessories.

I just wanted to acknowledge the fantastic service I received from fonehouse Kennedy centre…read more Ive had a phone contract with them for nearly 4 years now & wouldnt go anywhere else as, no matter what problem I have with my phone Michael & his team sort it !! Recently my 83 year old father with alzimers had a problem with his tv.I couldn't get an engineer out to help just before xmas, despite the fact id no problem paying someone.I happened to mention it to Michael in fonehone & within a day Michael had sent Noel,the nicest man you could meet to fix the problem My dad is all sorted with his tv.I cant recommend these people enough for any IT problem. Thankyou again Michael & Noel for 1st class service yet again. Catherine

From the owner: Fonehouse specialises in Mobile Phone Repairs! With a dedicated, qualified and experienced team of…read moreengineers using only the best in equipment and parts, its sets us apart from our competitors! We also do mobile contracts connecting EE, VodaFone and Three, business broadband, VoIP and mobiles!