Recently I bought an i phone from this store. Staff was so pleasant, friendly, knowledgeable and…read morehelpful. I'll definitely return there for my next phone or any repairs and will strongly recommended them to my friends. THANKS! GG

Best service in ottawa i love the way they trade their Customers. I had phone that no one could…read morefixed till i came here

If you're looking to have your screen replaced on your IPhone and have it done well, this is the…read moreplace to go. The rates are great, the staff are very knowledgeable and it took no more than two hours to have it done. I had one small issue with it after repair, went back to have them look at it as they have a great warranty, and my IPhone is back to its normal self!

Fast friendly service , fixed my shattered iPhone 6 screen while I waited. Called a few places in…read moreOttawa this place was best price !! The young lady at the desk was fantastic!! Would recommend!!

So I came in to get my screen fixed, my phone worked great…read more When the screen was fixed, the phone stopped connecting well, and it became impossible to make calls It appears that the antenna was damaged during the repair. I was offered the cost of the repair as a credit for a new phone, which I had to decide on without being able to research it (with no working phone) I accepted, tho it was out of power, so I couldn't verify it would work. It didn't come with the stuff required to charge it so I had to get that too, go home, charge it.... Only to find out this phone was locked, when it was sold and labelled as unlocked. I had to go back again, and they exchanged it right away, and it didn't cost more, but all in all it was a mixed experience. The repair effectively bricked my phone - so getting credit for the repair, rather than for the phone itself felt like I was worse off for having come here. Then I had to fork over more money to get a new phone, which I obviously would have been better off doing in the first place instead of trying to get this repaired. I had to buy a phone without researching it, and even then it didn't work right away. The second error with the unlocked phone was a minor one, but compounded with the whole repair-wrecking-my-phone, it felt like a lot of hassle, low value, and not a great arrangement. I'm sure other people will have better experiences, but its hard for me to say it all went super well.

Gone In because camera fail on iPhone. Was quick service on this. Very surprised and happy…read more Should have gotten phone from them. They have phone cheaper than on line and 30 day warranty. They know they stuff very knowledgeable people.

Great place. Service is A+ The guys who run this place treat you the same whether you're in only…read moreto ask a few questions or buying a $1000 system from them. I, was one of those who came in and asked what I thought were silly questions. In the end, due to their focus on service and customers, I came back and bought a complete system from them. Prices are competitive. Highly recommended as your source of computing and technical support if you live in the Barrhaven area. Contact Information: Hours: 115-4100 Strandherd Drive Nepean, Ontario K2J 0V2 Telephone: 613.843.1236 Fax: 613.843.1232 email: info@ottcomputing.com Monday-Friday 10:00 - 19:00 Saturday: 10:00 - 17:00 Sunday: CLOSED

I speak from my own experience, but I will never bring another computer to this place again…read more They were unable to diagnose my problem, told me so and then charged me $39.95. On top of that, I had to bring my laptop back twice for things they forgot to put back in place. The first time was a loose wire connecting my monitor, so when I got it home the monitor wouldn't turn on. Then the second time the keypad wasn't sitting in place properly. Beware.

the staff are so amazing in carlingwood. they help my dad and i out so much. they were even able to…read morefix our laptop's charging port as well. highly recommend them.

Their office on Croydon is not a good place. Half the time, they were not open when they said they…read morewould. Also, I went in for a cartridge refill, and when I eventually put it in my computer, the cartridge would not work. Since it was more than 30 days since I picked it up, there was nothing I could do.

On june 11th i reached out to Jimmy to have a cellphone repair. I've had 3 other products fixed by…read morehim before. Without a problem, I always send the money first. He orders the parts.I bring my phone and get it fixed..... This time I was told a price of 200$ sent it and then was told there was a mistake.It would be 250$ he did send the proof so I trust him.but 30 days later, he will not return my text and still has not repaired. My phone I would just like to let others know.Do not send money before getting the work done.

OUTSTANDING service Jimmy was very accomodating. He went above and beyond assisting me in…read moreswitching from an Android to an iPhone. He made himself available on messanger to assist me. I highly recommend his service and my partner and I will only deal with him going forward.

amazing service and knowledge for cellphones, computers and consoles. patient and friendly to talk…read morewith. will definitely come here to get all my services

I did my due diligence and got a few quotes before deciding to go with IMS. Reasons i went with…read moreIMS is: - the owner is a really nice and competent person - repairs are done in store by the person who provided me with the diagnostic and quote - Short turnaround time (same day as opposed to the others who quoted me a minimum of 4 business days) -Price. Ended up costing me approximately 25% less than the other quotes i got. All in all, i am extremely happy with the service. Nic was awesome to deal with. I will be back for certain and i highly recommend this store.

very professional and great service which was given by the employee who works at the storeread more