While this place is absolutely beautiful. The service was terrible. The servers were paid to serve a full bar, the shots they served were in 1 oz cups and they didn't even serve half of it. They were keeping the liquor bottles purchased and brought in. The cut the cake for the hall and didn't pass it around, as well as some of the cake went missing. Cake was to serve 200 people. It could barely serve 100 according to them. The slices were very tiny also. They kept picking up trying to clean up while people were still eating and would sometimes empty full glasses into plastic cups so that they people didn't break their glasses however, they would stick they gross gloves into the plastic cup as they handed it over. The bartender would not give us ice and even tried charging up for it. Just an over terrible service. read more

very small but over all it's a good reception hall and great for small quinces or party's

Hot as fuck. They do not have the a/c running. Got there at 6:00P.M. and was sweating the whole night.

doesn't let guests in even when it says open invite , we've been here for an hour. Hostel door man, with rude manager. Quinceañera's night was ruined read more

My husband and I had our wedding reception here in January 2019. Daniela and the team took care of every aspect to carry out our wedding reception! They cater to your every need at an affordable price (flexible payments available) definitely a one-stop-shop! They are busy people, but always answer the phone, text back, or receive you if you show up. The food and cake were delicious, of which they have several options to choose from. If any food and cake is leftover, they give it to you. We got so many compliments on how beautiful the venue turned out to be! I also forgot my USB there the night we had rehearsal and promptly retrieved it back after the wedding. At the rehearsal, you can add decor or services for a reduced price (ex: photo booth for $350, normally $600). There are a few reasons why I'm not giving them 5 stars. 1) We gave them a playlist of almost 200 songs for the DJ to follow throughout the reception, and they did not. Their excuse was that the atmosphere of the dance was "too lively" compared to the songs we chose. They refused to go back to our playlist several times, and finally did so during the final hour of the reception. 2) After things settled down, we realized they might've not used all 3 bottles of champagne (1.5L each) during the toast, which were decorated. We had exactly 60 glasses for the waiters to pass out to guests, and my guests said they did not. If they used up all 3 bottles, all of the glasses would've been filled up half way, and we should've gotten all 3 bottles back. 3) The whole "bring as much alcohol you want and we'll serve it, but don't bring water, sodas, and snacks" is weird to me. Because we didn't want out guests to pay for water or sodas after dinner was cleaned up, we had to pay a certain amount of money (we gave as much money as we wanted, not a set price by Iram's) for concessions. I personally think it should be the other way around, but it stems from them not having the permit or license to sell alcohol on their property. Overall, we couldn't have chosen a venue that tops this one! Thank you! read more

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It has been over 8 months and we have not received any photos or video from them. We paid everything in full 9 months ago and all we keep getting is the run around with no specific time or concrete answers. Very unprofessional. read more

My husband and I were married here on Sunday, May 20th. I can't express in words how beautiful the place looked. I couldn't have imagined it to be more beautiful nor elegant. Kevin and his staff were amazing. Kevin dealt with every aspect of our marriage. We just showed up. My friend was running late and I didn't have my bouquet but Kevin came to the rescue with a gorgeous piece. The wait staff was courteous and glasses were never empty. The food was delicious! I can't express how thankful, impressed and how happy we are that we chose this venue. Mariachi was great. I recommend this place to anyone. Kevin thank you guys so much for making our wedding so special! And fyi the pics you have posted do your venue no justice. read more

We had my even on march 6th they had promised me a real good service we had bad experience with the photographer, the day of my pictures he was late, he took the same pic, he wasn't creative and then he left early he said "we good just wait for an email". the day of the Quinceañeras they put the wrong size and picture.. They told us we can go early the day of the 15 to put some stuff up like the mesa de frutas, pastelitos and other. I had to miss the church because they won't open the door at the hall. I called the office they will literally tell me "he will get there when he gets there " honestly I won't recommend it! they promise so many things they make a contract and they don't even follow it ! Also it's been almost 5 months and I haven't got my photos or video. read more

Do not give this place your money they are rude and unreasonable plus heads up you have to find your bartender its too late so i can't change my venue but save yourself read more

My wife and I got married in this salon and really enjoyed the flexibility in payment plans and packets available for purchase. What we really appreciated was the willingness of the owner to work with us to make the day the memorable experience that it was. Just like any place, there are rules and there are contracts you sign preventing anything to happen. We didn't feel any of those were invasive or attacked our characters or comfort of our guests. We would gladly provide our money for the same outstanding service Ramon and his wife gave our nuptial event. read more

Went to a quinceañera here food and cake were good. The dj was not he didnt know how to keep the dancefloor packed. Bathroom, private room and photo boot were ridiculously hot. I also understand some halls feel the need to make business from the guest attending events but to charge $2 for a can of soda or bottle water is a little outrageous. I already feel that selling drinks at a family event is tacky but many of the halls we have been to sell drinks for $1 sad that they feel they need to over price drinks when there are teens that sometimes just go to have fun and get dropped of with out money. read more

I had my daughters sweet 16 and i loved it! The staff was wonderful. Everything was so beautiful I received so many complements from all my guest.. read more

No communication or organization from coordinator who handles booking. No additional numbers or management to be able and share my concerns and get better help. The 2 halls I've seen are gorgeous and what I am looking for but what good is that if the lack of communication and organization is present. I have been almost begging to see 1 more hall left on my list, her initial reaction was "oh no it's too small you wouldn't like it" in spanish. I ask her to define small, she states only holds up to 200 people, that's actually perfect for me as I only thought about 160 for my event. I expressed my concern online on their page and instead of reaching out to me to help with my co concerns they deleted my comment. Taking criticism and making it better is what evolving in a business about but if you cant handle it then your doomed. Sooner or later, it will happen. Please find a more organized system or evaluate your employees because the one in place just doesn't work. I really wished we could have done business together, but if I am dealing with this now Nd I havent even contracted w them, can you imagine what business would be like when and if I had signed on the dotted line?!? Do your research and homework. read more

HORRIBLE. Absolutely don't go here. My party was here and the owner was a very unpleasant man who kicked out my friends just for coming in. The place is nice but only holds a few amount of people which isn't right. If you're planning a 15 here don't do it the owner will ruin the party!! read more