I discovered Dr. Andrew Shi through a recommendation from family friends who are a retired dentist and dental hygienist. As a retired pharmacist myself, I've dealt with decades of dental issues and worked with many practitioners. I know a truly exceptional dentist when I see one. Dr. Shi is outstanding--not just in his clinical skill and knowledge, but in his bedside manner, compassion, and integrity. From the moment you walk in, Michelle greets you with a warm smile. The mission statement displayed on the office wall isn't just for show; Dr. Shi consistently lives out those values in his practice. My entire family now sees him. Appointments are easy to schedule, and wait times are minimal. If a case requires a specialist, he refers only to the best. While many offices are becoming overpriced, Dr. Shi's pricing is truly excellent--not just fair, but incredibly reasonable for the high quality of care he provides. I cannot recommend him highly enough. read more

Just had my root canal with Dr Shi awesome experience I was so nervous but he walked me through everything step by step zero pain he's a real pro . This place is a blessing so glad I found it Michelle at the front desk is equally professional and super friendly which help the overall experience I give this place 5 stars ***** . If you are putting off your dental work don't for $20 you cam get X-rays and a consultation a no brainer read more

IQ Dental Group - General Dentistry Near Me - Lake Forest, California

Terrible desk assistant, I was never able to even make an appointment, extremely rude.

Fantastic experience! Dr. Shi is amazing! Allie and Michelle are amazing! The best dental office I have ever been to! 10 stars!

Please see the picture I posted. I chipped my front tooth and Dr. Andrew fixed it perfectly. Another dentist office told me I would have to spend a small fortune on a veneer $1100. I didn't want such an invasive procedure so I came to Dr. Andrew for a second opinion and boy I'm glad I did. Dr. Andrew was able to fix it by "bond" and it did not hurt at all. No shots either! He explained everything step by step along the way and it was all done so quickly! The dental assistant and the front desk are so friendly too. Thank you for fixing my tooth. I'm so happy. read more

IQ Dental Group - I chipped my front tooth and Dr. Andrew was able to fix it. Absolutely amazing. 3/28/2023. - General Dentistry Near Me - Lake Forest, California

WOW WOW WOW...... I cannot say enough great things about Dr. Shi and his amazing staff, Ruby, Jackie and Allie. They took extremely good care of me during my visits to both his Lake Forest location as well as the NEW Huntington Beach location. If you're like me, and you put off going to the dentist for over 10 years for whatever reason, (mine was a greedy dentist in Newport Beach who quoted me something ridiculous and obviously didn't care about me or my health so I just said forget it instead of trying to find the right dental office), then this is the dentist for you! Do not put it off any longer like I did since your tooth health is directly related to aging and overall health. Dr. Shi did not make me feel overwhelmed, and took care of the most important issues first without breaking my bank account. He is a GENTLE dentist, kind and really does amazing work on your teeth. I felt no pain whatsoever. I had one small cavity as a young adult and was told they used porcelain or something white however after my x-rays with Dr. Shi, he showed me the metal in my tooth. I do not want metal in my mouth for various reasons and he is going to remove it since I have a new cavity right where my old cavity was so that's perfect. I've had a deep cleaning, cavities filled and will be getting more stuff done in the near future as well as schedule my regular six-month cleanings so this never happens again. It's currently only $10 for consultation, x-rays and examination so there's no excuse not to go and see what's going on with your teeth/mouth. Then Dr. Shi will put a plan in place for you to have healthy teeth and gums. He is very reasonable and cost effective. Basically he is the best dentist I have ever been to all around. I will be referring everyone I know that needs a great dentist to his practice. I have a huge sense of relief moving forward knowing that I am in good hands for the rest of my life for my dental health. Quit worrying about the price or what may be wrong and make an appt at whichever location is closest to you. You will not regret it and can move forward in life no longer worrying about your teeth :-) read more

IQ Dental was amazing and squeezed me in same day. Procedures were fast and the Dr. was very caring and informative as well as staff. Thank you. read more

I rate Dr. Shi and his staff 5 stars. They are kind and work efficiently. I never have long annoying wait times. And most importantly Dr.Shi is honest and explains procedures very well. He also conducts his work with integrity and the quality is superior. If you're looking for a dentist you can't go wrong here. read more

Haven't gone to the dentist in about 10 years due to my intense fear from bad experiences with previous dentists I had (e.g. mean dentists, dentists who did work probably when they didn't need to, drilling when my mouth wasn't fully numb so I felt sharp pains, etc.). Decided to go to the dentist since my friends and family were pushing me to and found this dental practice near my house. Plenty of parking and my first impression of the dental office was that it was really clean. I filled out paperwork with the nice and helpful staff working in the front. I had a first patient consultation and deep teeth cleaning with Dr. Shi. I also went a 2nd time since I needed to put a crown on a molar I had a cavity on. My overall experience with Dr. Shi has been extremely positive. He was very patient, friendly, approachable, knowledgeable, careful, and not trying to force you towards any certain decisions (but gives his best recommendations). I can comfortably say that he takes pride in his job and looks out for his patients' best interests. He is able to answer all my questions in a manner that is easy for me to understand, and shows me proof of why I need a certain procedure done (through x-rays). Before he does something during the procedure, he tells me what he is going to do so I can anticipate it and there are no surprises. His staff are also friendly and very competent. In short, I would recommend him and all his staff to my friends and family and will continue to go to him for all my dental needs. TLDR: Wonderful dentist who is knowledgeable and looks out for his patients' best interests. Highly recommend him and his staff. Keep up the great work! read more

I have always had extreme anxiety when it came to going to the dentist and it was keeping me from getting work that I really needed done. Well finally after a toothache, my boyfriend brought me here and immediately the office staff took me in, they were extremely nice and helpful and that alone really calmed my anxiety. Then I got to meet Doctor Shi, he is extremely professional with great bedside manner and immediately tells you the work you need done. I actually thought I needed more done but he eased my mind and let me know exactly what I needed done (and wasn't as expensive as I had anticipated) . If you have dental anxiety, I highly recommend you come see Dr shi and his staff. They are the best. read more

Dentist Andrew Shi made a professional mistake and he agreed to refund $1,900. Then he changed his mind and I had to take him to Small Claims Court to get back my money. read more

I recommend going to Dr. Shi if you are looking for a caring dentist. My boyfriend and I went to Dr. Shi to get our fillings done and we are very happy with the results. Also I would love to mention the staff there! They're so nice and friendly, they made sure I felt comfortable at all times read more

IQ Dental Group - General Dentistry Near Me - Lake Forest, California

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Never have I felt so comfortable at a dentist! I came here for my first dental exam in 4 years. (Had no dental insurance.) They promptly took X-rays and sure enough, I need a root canal. Dr Shi was very thorough in his explanation and I never felt rushed. Because I haven't been to a dentist in 4 years I got a deep cleaning as well. Dr Shi and his staff Serena and Ruby were all very friendly, warm and helpful. I loved this dentist! I already have my root canal scheduled for later this month. Thank you Dr Shi, Serena and Ruby for making my dental visit the most comfortable one yet! Also, this is probably the only time I made an appointment over the phone with the doctor. Yep, you heard me right. Dr Shi answers phones and makes appointments when his staff are busy. He's so down to earth! Come to this amazing dentist! read more

Dr. Shi has done an amazing job on my lower right wisdom teeth which was broken. He extracted the broken teeth in less than 20 minutes. I do not feel much pain after the anesthetic is over and do not need any pain killer. The next step is to implement a bridge to cover the area. He has done an excellent job to make me feel comfortable with his skills. He probably is the best dentist I have ever met for the last 45 years. If there is a 6 star ratings. I would give him a 6 star ratings. In addition, his dental assistant, Serena is also very capable and friendly. She deserve my recognition for the job well done. I highly recommend for their services of any dental work. read more

As soon as I walked in I was welcomed by the front office girl and had no waiting time. I had seen their $10 deal so I walked in and scheduled. They had called ahead and send me the paperwork to my email so I did not have to wait and write it all out. I came in to get my two crowns done and Dr. Shi was Great! I was worried if the procedure would hurt and I was pleasantly surprised when he started working on me. He is very patient and took pictures and x rays so he could show me what he was doing step by step. He is very conservative and always gives you options to consider so I could make an informed decision. The office as a whole is very patient friendly and willing to work with you. I am a cash patient and their prices were great and affordable plus they had payment options. I felt that they really cared about me and wanted to help me out. read more

IQ Dental Group - General Dentistry Near Me - Lake Forest, California

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Dr. Shi is amazing!! He caught a large cavity that my other dentist missed (it could have lead to a potential root canal). He took his time to fill the large cavity and after 2 weeks of a little sensitivity, I feel 100% again. Also, many dentists can take advantage of patients and try to get the most money out of them. Dr. Shi does not do this. His staff is amazing. Whitney and Rubi are so sweet and make you feel really comfortable and at ease. Huge plus! Dr. Shi very caring, patient and FUNNY! I would definitely recommend him to my family and friends. Found my new dentist! read more

Came to Dr. Shi's office for the first time for my bi-annual cleaning. Was recommended through a friend. The front desk administrator, Rose, was very pleasant to speak with and provided sufficient follow up prior to the visit. Dr. Shi was very pleasant and explained everything in great detail. I typically ask a lot of questions when I go to any type of healthcare provider and Dr. Shi took his time to answer my questions without making me feel rushed. I was also impressed by the cool hand-held X-ray machine (looks like Buzz Lightyear's gun!) that made it faster and easier to take X-rays of my teeth. Roberto, who helped Dr. Shi, also made me feel comfortable and had a good sense of humor. An overall positive experience. Working in the healthcare industry, I am typically critical of the care I receive from providers. I was very pleased with how Dr. Shi and his team are very attentive, detailed and how they made me feel comfortable and informed the whole time. All in all, I am definitely coming back to Dr. Shi for my dental care and would recommend anyone else to make an appointment with Dr. Shi for their dental needs. read more

I decided to have my old mercury fillings replaced and gave Dr. Shi a call. He answered my call personally, listened to my questions and even did additional research to help me achieve my goal of removing toxins. It felt like a collaboration. Once we had a plan in place, we were able to schedule an appointment within the week. During the procedure, he took extra care to use a dental dam to protect me while removing the old fillings. He had the old fillings out and the new fillings in in record time. Afterward, there were no issues. No soreness in my jaw, my bite was perfect and everything was smooth. And it was quite affordable too. I have to say that Dr. Shi does amazing work. He truly cares about his patients and goes the extra mile. If you get a chance, make Dr. Shi your new dentist! read more

Been here about 6 years and Dr. Shi is excellent always on time and very professional! Office is clean and staff members are alway nice. I highly recommend him to family and friend. read more

The doctor was very helpful and kind, and answered all of my questions in detail. I would definitely come back again for any dental related problems. read more

Dr. Shi is a gentle dental professional! He explains everything and that made me feel comfortable. I would recommend Dr. Shi to anyone who needs dental work, implants, and more. read more

I was looking for a new dentist in Orange County since driving to San Diego to see my previous dentist was becoming too much of a hassle. I was recommend to IQ dental group by a friend. I had a very pleasant experience, no wait time and the staff was very friendly. Dr Shi. was very kind and knowledgeable and took the time to explain treatment and answer the questions I had for him. The price is very reasonable and when it comes to health I don't bargain. This office definitely stands by their name of IQ = integrity & quality. I definitely will be a returning patient and highly recommend this office. read more

Andrew is a great dr! My front teeth got chipped and he helped me fix it perfectly! Love my smile again!

Dr. Shi and his staff is very friendly. I came in for teeth whitening and the results are amazing! I have received many compliments about my teeth. The experience was comfortable and pleasant. The office staff is helpful and the facility is very clean (which is really important to me). I highly recommend IQ Dental if you're looking for a great dentist and office. read more

Dr. Shi is very attentive and caring. The office is clean and staff are very professional. no hard selling, fix ur teeth for a very reasonable price. Thank u, I will come back. read more

Dr Shi and his associates are always super nice, plus they never push you to do anything unnecessary

I had a toothache right before New Years. My normal dentist was closed for the holidays, but Dr. Shi gave me a consultation and a referral on really short notice. I was on my way quickly, and the fee was only $10. He helped me resolve a big problem that would have ruined my vacation. Thanks! read more

Wonderful doctor and staff. The cleaning and exam were very thorough. Very knowledgable and will definitely use for all my dental needs.

IQ Dental and Dr Shih and all of the staff were amazing. I've been to dentists in 3 countries recently (USA, Canada, Mexico)/getting a lot of work done. Dr. Shih was the most comprehensive and thorough of them all. He did the most X-rays and explained all the work very clearly and took time to answer any questions and concerns. Other dentists misdiagnosed my toothache, or took not enough X-rays, or did not use enough anesthesia. His pricing was good and he accepts most or all insurance. And his consultation is a really good deal. It never hurts to get a second opinion. I would have no issue referring anyone to Dr Shih. He speaks perfect English and Chinese as well. read more

I don't often write reviews, but Dr. Shi and his staff definitely deserve one! I went to IQ dental for oral exam and teeth cleaning. Dr. Shi is very detailed, thorough, and did a fantastic job cleaning my teeth! He took pictures of my teeth, explained to me what needed to be done and where, and patiently answered every question I had. He's very honest and recommends only treatments necessary not trying to push you to do anything you don't feel like doing. I appreciate his honesty and care for his patients! I felt very comfortable at the office and really enjoyed talking to Dr. Shi and his staff. Everyone there is super friendly, personal, and the environment is relaxing and helps you feel at ease! If you're looking for a dentist, who is knowledgeable, patient, HONEST, fun to talk to, and CARES about you, Dr. Shi is the one to go to! read more

I found IQ Dental and Dr Shi through my insurance. I am so glad I found him! I used to have jacked up crooked teeth and never liked to see dentists. Now my teeth look great after doing Invisible clear braces with him...and it took less than a year! read more

I would give this office a 10 stars if possible! This is the BEST dentist I have been to. Dr. Shi is VERY knowledgeable and professional. He was able to turn a terrible experience from a previous dental office into a great one. I send my entire family here! No need to look any further IQ dental is the best around! read more

Dr.Shi is the best dentist I have seen ever in China and here! He and his stuff are all nice and patient, and he really cares his patient from his heart! My wife has a sever gum disease and need to clean her teeth every 3 month, and Dr Shi always cleans very carefully each time! Furthermore, the price is reasonable and acceptable for us! He is amazing! read more

Need a dentist? Dr.Shi might be the best one you can get. I had bad teeth and transferred between dentists all the time, believe me I know who is the good doctor after so many years of experiences of being cheated and robbed. So I know how important a good dentist is to our health and our purse. Before I thought the elder dentists had all the experience, but the younger dentists surely have all the new techniques. Dr.Shi is a very nice younger dentist but with plenty of experience and he has the best tools which help find problems easily. You can't do better than that! read more

Was provided very poor quality digital X-Rays for $10.

I have always hated the dentist till now. Dr.Shi is so amazing and perfect at what he does. I got a root-canal here because my previous dentist over charged. I've had 3 root canals throughout my life and all of them were painful and terrible. Except this one! I now am not terrified of going to the dentist because of Dr.Shi. I would recommend anyone to go here because he's absolutely the best! read more

I had broken a crown on a Sunday night, called my regular dentist first thing Monday morning knowing I needed a new crown, and I was in pain! I was surprised when my dental office told me they couldn't see me, I would have to wait till the next day....I always thought dentists saved time for emergencies! I frantically started searching for a dentist that could take me in today. I called Dr. Shi's office because it was close to me, yet knew nothing about him. A very friendly girl answered the phone and I explain my problem it; was 9:30 AM, she said she had just gotten a 10 o'clock cancellation which I could have; I said I would be there! I waited less than a minute, then Dr. Shi came to the lobby and introduced himself, and brought me back. Long story short, he determined I needed a root canal, which should've already been done by my own dentist, who I had just seen less than a month ago!!! He took so much time with me, showed me my x-rays, explained everything he was going to do, and kept asking if I was in any pain during the procedure. He even apologized that it was taking longer because I had so much calcification in the root. He did such a great job, is obviously very bright and caring, and what a great personality, he's funny!!! Oh, and what a great staff, an all-around great experience and great find; I have a new dentist!!!! Thank you Dr. Shi and staff read more

So I needed a lot of work done with my teeth and in my search for the right dentist i found Dr Shi. After consulting with three other dentists in the area I met with with Dr Shi and I just knew he was the one. He takes his time to explain everything and one thing I noticed was that he is not after your money unlike other dentists i consulted. He is very affordable and not pushy at all. He is very kind and makes you feel comfortable during the procedures. His staff is also great - Ruby his assistant has been nothing but really nice to me. Im very glad I came to see him and will continue to do so. I totally recommend him to everyone. read more

I would recommend this clinic to everybody with a 100% guarantee!! I came to Dr. Shi for a second opinion after I was utterly dejected by the sand canyon dental clinic who were charging me a bomb for just clean ups and who also added in unnecessary charges for "medications" in my cost estimate ! I am so glad I found Dr. Shi who took excellent care of my teeth at almost half the price that I was being charged for at Sand Canyon!! A seriously noble medical professional every community needs! read more

Went to IQ Dental Group today to see Dr. Shi. I completely broke my front tooth needed crown asap. He took my call by cell phone on his day off and scheduled me the following morning as soon as he could. He gave me a temporary crown in the mean time that honestly looked better then the real tooth i had before. Ive had alot of bad dentists in the past that only care about money and not there patients in south orange county. This was my first visit and it couldnt have gone any better. Staff are all very professional and have a great sense of humor. Dr. Shi is the most patient caring dentist i have been too. I have much more dental work needed to be dealt with and i feel i found the perfect group to do it with. read more