WOW - worst service I've ever experienced…read more If you have a schedule to follow, don't plan on it with this company. They have now missed 3 appointments with me where I have cancelled half a day's work to be available for them, and they're blaming me. READ ON, because it really gets funny with how stupid this person who answers the phone thinks I am. 1st - we had an appointment for our stove to be looked at almost a month ago, and they missed the first appointment we had scheduled on the books because they said we didn't reply to a text message that they never sent. So we had to rebook our first appointment. 2nd - we booked an appointment for last week to install the part, and when I waited around and called at the end of my time window, I was told that the owner had some emergency and they tried contacting me via text and phone call, but I didn't respond. When I asked what number they called & texted from, they gave me 2 phone numbers. I looked them both in my phone call and text history over the past month, and there is nothing there from them. Thinking maybe they had my number wrong, I verified they had it correct, and they did have my phone number. So I booked an appointment for today, in the morning time so I can get to work this afternoon, and confirmed it and added the time to my calendar last week while on the phone with them to make sure we didn't miss it. Today comes and no one shows up. So I call the company, and the same lady answered from last time, again tells me it's my fault they missed their appointment. NOW GET THIS She told me I didn't respond to messages to confirm. I confirmed while on the phone last week with her. But also to prove my point, I asked her to confirm when she sent the message because I'm not seeing them on my phone at all, yet again. She said, "it's her personal phone she sent them from and she deletes them right after sending them so she can't tell me when she sent me the messages. EVEN FUNNIER She told me that someone showed up at my door last Friday to fix the stove and I wasn't there. I didn't have an appointment last Friday, I had an appointment for today, and she's acting like I missed my appointment last Friday when she's agreeing with me that I didn't have an appointment last week, but had 1 for today. She then accused me of not responding to messages and that's why they showed up last Friday at random. Because they had an appointment cancellation, so they tried showing up here, and because I wasn't here at a time I did NOT have an appointment for, it's somehow my fault I missed them. Again, I asked her to tell me dates and times she sent messages and called, because they're not on my phone history, and she can't give me dates and times at all. So now here I sit with my stove still broken 3 weeks after our initial appointment, and I'm going to find another company to come fix my stove.

I bought an ice maker and a washer from these guys. What a great experience. Customer service was…read moregreat. I interacted with Aubrey and then Todd and Justin. They were all professional and very informative and helpful. I will call them any time I need help with appliances. Highly recommend!

Another shoutout to HandrailCity.com They installed our deck's steel railing a couple of years ago,…read moreand we loved working with them so much, that we asked them to help us design and add a pergola to our deck. After a couple of broken electric awnings in the past, we decided we wanted to add some sail shades that we could manually extend and retract to make our deck more usable on sunny days. They saw our vision and hit another home run. I would hire these guys for just about everything. They do such amazing work.

Handrail city was one of the best experiences I've had with a contractor in recent memory. I…read morescheduled a time for a bid, they showed up at the exact time. Sebastian gave me two instant quotes for the two designs we had in mind. The exact quotes came the next day in my email as promised. The quotes were fair and the quality of their work was evident from the pics they showed me. I scheduled the work to be done, paid the deposit and the next day Sebastian was back to take some exact measurements. He estimated two weeks to finish the work and right on time they showed up to do the installation. They consulted with me on a few details and completed the installation quickly and beautifully. Excellent work at very reasonable prices. Couldn't have gone better.

Just when I thought customer service and craftmanship were a thing of the past, along came Omar and…read morecrew. I can't compliment Omar enough. The quality of the work is excellent. Omar bent over backwards to answer all of my questions before, during and after the installation with kindness and patience. Thanks Omar for making this a great experience and for delivering a quality product.

Omar gave us a good price. He showed up as scheduled and completed the work efficiently. The…read morematerials are top quality and the craftsmanship was of the highest quality. Omar is a nice person and very professional. Evolution Awnings is the gold standard. I give them five stars and I highly recommend them!

We loved working with B&B. We had a curb strip that was a horrible mess and just needed that little…read morebit sodded - we knew if we did it ourselves we'd spend more having to redo what we messed up. Good fair price, though still a good chunk of money but we're happy to pay fairly for good service. Other companies we called said they couldn't get to us for weeks and seemed to snub us for the small job - the manager/owner of B&B answered personally right away, treated us with great respect despite our small job (the key of any business!), followed through sending us a quote the next day exactly as they said. Came just days later (after a weekend in between) with super fresh sod, and installed it wonderfully - we didn't even need to be home. Only had to cut out a few holes in it ourselves to get our sprinklers through but they did a great job sizing it the rest of the way. Weeks later we've got the best looking grassy curb strip on the block. Only suggestion would be to have them include some kind of care instructions - we looked it up online somewhere else to make sure we watered it properly but would've been nice to have a little guidance there. Nothing that wouldn't make us refer friends to them or hire them again. Great service, easy and pleasant to work with.

They promised to email an estimate seven nights ago and now they've ghosted me. No response.read more

Very responsive and great communication. Cameron showed up right on time and provided a quote right…read moreaway. I had a ceiling fan and two chandeliers installed with high ceilings and he installed those without issue. I also had him add an outlet to our water closet and his work was excellent. Work was completed same day. Would definitely use again!

Excellent work, fast, efficient, and very knowledgeable! They resolved my home networking (CAT-5…read morecable) issue promptly and at a fair price. I highly recommend them for your project!

5 stars all around - first time customer, the fridge went out while I was on vacation. Scheduled…read moreonline and was surprised they had next day availability Austin arrived on time, quickly diagnosed the issue, what was covered under warranty and presented me with options. He was friendly and professional, didn't try to upsell anything. I opted to fix, but Austin didn't have the correct size of compressor. He made a call to a co- worker, Isaac, who had the correct and offered to drop it off. Thank you Isaac! Once we had the part, Austin installed and patiently waited sitting on the kitchen floor for it to be filled with coolant (I think that's what it was). Anyhoo, great experience and would not hesitate to use them again.

Returned from a 3 day trip to discover our fridge/freezer had stopped. I tracked down places that…read moreservice LG appliances online, called late at night not expecting anyone to answer. Was lucky Cobie did and set us up for an early appointment the next day. Issac found the problem right away, asks replaced the condenser. Everything went smoothly, prompt, clean service. I highly recommend Urgent Appliance Service.

Wonderful service. Excellent value and professionalism…read more 100% recommend them and we will be booking soon again for our other cars.

Arrived on time. Really nice guy did a good job detailing RAV4…read more. Very good communication .

Took some sofa cushions in for new foam. Would have been expensive, but Sherrie(sp?) explained that…read morethe foam was good, and advised that if I just let them re-wrap with better Dacron, they would be perfect. They are! Fit 10% of foam replacement cost. Great experience!

My couch was completely torn open! They were very professional and came and picked it up. They…read morereturned it looking brand new in a timely manner. Would definitely recommend them