Even one seems like too many for this "company" I WOULD NOT recommend Ginny Andrews of Decorating…read moreon a Shoe String for any design/decorating/remodeling/etc. work. She bills herself as someone who has "morphed" into turn-key residential remodeling and commercial design. If you are looking for reputable and warrantied remodeling work, hire a licensed, experienced contractor. We had problems every step of the way with Ginny and her "sub-contractors" after we purchased a 30 year old home that needed updating and remodeling....to the tune of over $25,000 by the time we were done with Ginny. She was rarely present to oversee or "sign-off" on the work done in our home.....carpentry work, wood floor, electrical fixture and bathroom vent installation, tile backsplash installation and custom plantation shutters. Her carpenter built "custom" mirrors for our bathrooms on walls that were not level and added shelves and clothes rods and doors for the master closet. The mirrors had to be re-done 3 times, and we were left with huge mirrors that are now pulling away from the walls and coming apart at the seams and have a distorted reflection - much like a fun house. We were also left with holes in the wall where the mirrors were removed and reattached to the wall. We were told to have our painters (not hired by Ginny - we wised up by that time) to repair the holes and to also fill in the cracks at the mirror corners (not mitered well!), even though the painter had nothing to do with those issues. We waited three weeks for a transition to be made from the new wood closet floor to the existing travertine in the master bath, and then Ginny tried to pass off white, textured, raised tile as matching the travertine tile in our bathrooms - which was tan/brown and flat - completely different tile. Plus, using tile to do the transition would have necessitated tearing up existing tile (more money for Ginny) when we specifically asked for a wood transition (no tile tear-up, less money for Ginny). We won that battle but it took another week of staining and re-staining the transition to get it right. It was up to us to inspect work as it was completed, and when it wasn't done well, Ginny always supported the sub contractors and made excuses for them rather than supporting her paying clients. She demanded pay for overseeing shutter installation that she was not present for and never called to check on. Her carpenter (Dean) refused to complete agreed upon work on our baseboards because he "simply wasn't willing to do it" per Ginny. My understanding is that he wasn't pleased that we had issues with his shoddy work. We now have wood floor boards that have cracked, but Ginny refuses to put me in contact with the floor guy (Jay Bryant Floors). I have tried to contact him myself but I'm sure he has been told by Ginny not to return our calls. I have asked for the warranty information on the floors and other work that was done, but Ginny will not supply that information to us. My perception is that Ginny is upset or angry that we were not pleased with some of the work done and after a while we found other sub contractors to do some of the work - painting and windows, which she wasn't happy about since she wouldn't make money off them, I suppose. I believe that because we were unhappy clients, Ginny refuses to communicate with us and supply us with warranty information. Basically, she does not stand by her work. Ginny's bookkeeping and accounting skills were also called into question when she asked for a $2000 payment towards some of the work that I had already paid, two weeks prior. After my stating that the check had cleared the bank, she admitted that the check had been credited to another client. We also returned from vacation to find our air conditioner thermostat turned down to 60 degrees, the unit running continuously, but the house temp was nearly 90. Ginny's floor installers had turned it down while they were working, left it turned down and the unit broke. Of course that was our fault, not sure why, but it was. My husband had tools taken from the house, our pool cleaning unit was clogged and subsequently broke from rag covered in tile grout that was tossed into our pool and the tile powder and left over grout was dumped inside our fence near the pool to "flow" into the alley, rather than disposed of properly. Ginny said this was standard procedure. Every "sub contractor" Ginny had in our home left a huge mess when they were done - saw dust everywhere, masking tape residue all over the counter tops, grout on tiles...Ginny said I might want to hire a professional cleaning service if I wanted the house clean after all work was done. This is a very long review, I could make it longer, there were so many issues, but I'll just say if you are looking for quality, reputable work and someone who stands by their work, do not use Ginny Andrews or anyone associated with her.
