Easy process to lease a beautiful home. Very responsive to maintenance requests. Awesome

*UPDATE* A third attempt was made to resolve this issue and they have ultimately determined that we as renters have FULL CONTROL OF THE ELEMENTS, including the hardness of the water that erodes the pipe, a $5 fix if we had done it ourselves but they sent a third party plumber to fixed it and they pissed him off by not answering the phone and letting him know the second repair was denied, we are now stuck with a bill of $186.43, if they had any intention of working through this issue this charge would not be so readily included with our total for the month. ISSUES WERE NOT RESOLVED, WE WERE UNFAIRLY CHARGED, BAD COMPANY PRACTICES. WE MISS STREETLANE HOMES SO MUCH! Y'all will have your money, but I hope y'all will never know joy and happiness in your life! Except the hardworking folks there that had nothing to do with this issue, and just trying to get by, y'all stay blessed. *Prior Review* First, I would like to thank Dylan and Margaret for taking my call on the 10/27 and 10/30 regarding this matter, and for David that came on 10/27 to fix the leaking shower handle. My heart goes out to you hardworking folks, and this review is not a reflection of your work quality. We contacted Invitation Homes for repairs around the property and they sent a plumber to our house in the morning (10/19), I asked him which of the work order he was here for and he says, (The Water Faucet upstairs in the guest bathroom that's not running and the leaking Shower Handle downstairs) Nothing out of the ordinary, he fixed the faucet in a mere minute because the aerator just has hard water build up overtime, so then he went downstairs to the bathroom and took a look at the shower handle, and tried to unscrew it, but then he stopped because he told us he's waiting on Invitation Homes to get back to him, after about 40 mins he got a hold of someone he told me he won't be able to fix it because they denied the repairs, he was visibly upset because they quote "Wasted his time" and I apologized for that, and he left. We all didn't think much of it. 10/27, We received an email attached with a bill for $186.43 for repairs ... Mind you we HAVE NEVER PAID for any of the repairs done here before even when the ceiling collapsed in the garage last year due to the heavy rain. We spoke to Dylan on the phone, and I explained the situation to him, he took down notes and said someone will reach out to us and I've also mentioned this to their in house plumber who came to fix the shower handle as well. I was reassure someone would contact me the next day, it is now 3 days later, I called once again and was given the same speech. Our rent is due on the 1st and that bill is lumped together with rent. If I had known the issue was a worn out aerator in the faucet I would've fixed that myself for $5. How irresponsible it is for them to fix something as small as thing and charge us $186.43?! The worse part is Invitation Home listed it as we broke the sink, so therefor we need to pay for it.... What kind of company just do a repair without letting us know the cost before? Also it wasn't that serious we could've just waited for their in house plumber to come and fix it, bad decisions making on their part and now they're trying to slap us with this bill, saying its our fault the hard water eroded the sink away, if you are so concerned with hard water build up and damages done to install a watersoftner than. I highly doubt this bill will disappear and in the end we will be stuck paying for it regardless. This review will stay at this rating, till further notice. Once again my heart goes out to the folks working for this company, it can't be easy working for a company that openly exploit their clients and hide behind y'all to take the bullet for them, please excuse my angry tone while I was on the phone with y'all- Trung read more

Invitation Homes is the worst rental home company to lease from, hands down! They have no respect for their prospective and current tenants, nor do they want to maintain their properties in move-in-ready, habitable condition for their residents! All they care about is the almighty dollar! Such as overcharging their tenants for items like Air filters, Ring doorbells, and Smart Home Modems. Including when it's time to pay rent, adding in multiple processing junk fees for the rent and trash! Why not one processing fee? Corporate greed at its worst! I also heard they have a shady reputation for keeping their tenants' security deposits, regardless of whether the home is left in the same condition as at move-in. Clean, no damages, etc. I guess I will cross that bridge when I get to it. Bottom line is I would not recommend one of their properties to a feral dog! Let alone family or friends! If you're hard up and have no other company or private owner to rent from, I understand. But remember, reputations are earned, and this company was recently sued for millions in court and lost for a reason! My experience with them is that they learned absolutely nothing from that forty-eight-million-dollar lawsuit! Only to put in their lease to rent one of their homes that you will not be part of another class action lawsuit against them! No need to wonder why they did that, huh? It is offensive if not laughable that the first word in their company name is Invitation! There is absolutely nothing, and let me reiterate nothing! That I find Invitational, Inviting, Welcoming or Minusculely Redeeming about Invitation Homes, that includes the way they treat their tenants, the way they do business, their properties, etc.! DNR. read more

Absolutely terrible company to rent from. Hidden fees galore, awful maintenance service. Properties are in terrible condition and they expect you to miss work and be home for their vendors to fix them. Endless lies from the office about how they're going to compensate you for your time and then they never do. HUGE FTC settlement paid by them because their never ending deception and crooked behavior. AVOID AT ALL COSTS! read more

If you love slumlords you are in the right place when you rent from these no good cheaters who do not take care of their properties. I got stuck with a lease from them, bugs everywhere, broken appliances, worst off ac broke in July while they should have put us up in a hotel while we waited for service which took over 1 month for them to fix the ac. They kept raising my rent more than they should have. They ripped me off for my deposit and I'm in litigation for pain and suffering as well as the home they rented us should of been condemned. Welcome to Vegas. read more

It's been over a year since my roommates and I have lived in the house that we rented through Invitation Homes. We have finally moved out and unfortunately, our sentiments about Invitations Homes, specifically in Las Vegas, has gotten worse. We were leased a house that was not in great shape, but something we needed in such a short time. The vinyl floors were scratched up, paint chipped in the kitchen cabinets, odd unremovable stains in the bathroom, and a myriad of other things. Thankfully we took pictures prior to moving in because we knew we would need it in the future. Guess what? We definitely needed those pictures because upon leaving and doing the closing paper work, Invitation Homes had the audacity to say that we needed to pay for damages that HAD BEEN THERE PRIOR TO US MOVING. Even when providing proof that the damages had been there before, they basically told us: take a smaller refund on your security deposit or take it up with small claims. Small Claims! Just so we can do all the work and they can just drag it out for months and months at a time. In this economy, it is much harder to just pay up to get a lawyer and get our full refund back. There should be no reason for us to have to pay for something we did not do. No matter what choice we make it is a lose/lose situation. So we are screwed either way. Overall, with the huge mishap that happened when we first started leasing with them (see previous reviews), I'd rather lease/rent a home somewhere else. 0/100. Would rather be homeless, actually. read more

I have been within invitation homes with my spouse and my roommate for two years and their cooperation with us within those years has been terrible. Prior to going to our rented home, there were some chipped paint, scratches on the floor, crusty water residue, and other imperfections from the previous tenant. We were told that within the month of moving, that we need to take any pictures of the house that were not caused by us. In which we did. We took pictures of sent it to them. Within the month of us about to move out, I made sure that the place was swept up, mopped, and spackled any holes in the wall. Things that were caused by us. But no. We were told that the chipped paint was caused by us even with photographic evidence that was given to them upon the first month of us moving. Unbelievable. We told them that the damages were there before we moved in. But with the only thing they did was to give us a very small portion of the security deposit or take it to small claims court to settle it with photographic evidence. Even with the cleaning that was done to the house a huge chunk of the security deposit was going to be used for chipped paint? This is just disgusting behavior. If you are looking to rent a home, please avoid invitation homes. read more

Update: Finally free from the hellish experience that has been renting from Invitation Homes and they simply make things worse and worse. We documented substantial cosmetic issues with the home prior to moving in (cabinets with chipped and flawed paint, gouges in the vinyl flooring, base board and door jamb damages, missing screens from all windows and the sliding rear door, all occurred before we moved in.) We were ASSURED these were documented and would not be charged to us upon moving out. Of course this is a lie. Disgusting, dishonest, untrustworthy company. Do not rent from them if you want an honest management company that will treat you with care and respect. read more

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Its always a bummer when a home has any kind of challenge however i can always rest assure that Invitation Homes will always get a vendor out for a service call in a timely fashion read more

Our leasing specialist Shakia was amazing. As soon as she passed off our lease the trouble kicked in immediately. The AC was identified as completely broken during orientation walk through on 5/29/26 and maint ticket opened by Invitation same day. Here we are on 6/22/26, 25 days later, with still no AC, 87 degrees in the house and no one will contact us nor approve the repairs to the AC company. They continually close the maint ticket, most likely to get around NV State Law that landlords have 48 hours to fix AC. No one will help us or even return our calls nor the AC company's calls. This is our introduction to Invitation. We are heartbroken that we are being dismissed and no one cares. read more

Invitation Homes - Property Management Near Me - Las Vegas, Nevada

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Scammers have access to the homes despite the security they have in place. Not safe and typically home is below normal amount for rent like 1000$ rent and 500$ deposit and not worried about your credit score. When I reported it they acted like I did something wrong. read more

Mr. Alex was amazing, proficient, and knew exactly what he was doing! He fixed my dishwasher right away after me thinking it was unrepairable he even got rid of that funky smell that it had since I moved in here. Thank you so much Mr. Alex!!! You deserve a million stars!!! read more

Invitation Homes - My dishwasher drainer - Property Management Near Me - Las Vegas, Nevada

Invitation homes will move you into a disgusting UNCLEANED, falling apart, moldy home with chipped paint, mismatched doorknobs falling Apart homes and when you stay for 3 years will come back and charge you FOR WHAT THEY DIDNT FIX and half as do when we moved in. Will take 80% of your security deposit when you moved into falling apart trash. Absolute worst company pathetic employees read more

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Update!!! No resolution. Even after Legal Aid stated they were legally not allowed to keep my pet deposit and fees appeared out of range that were assessed, esp after 8-years in a home. No action was taken. Really disappointed. I tried to negotiate with them. It was no discussion. Just this is the way it is. Too bad. Basically. read more

Quick summarization of the first 25 days in a home owned by invitation Initial walk-through identified mold to which invitation denied. I hired a company to test. The test came back positive for mold invitation homes still denied sent out a company to address the "black discoloration" and didn't even remove all of the mold while turning our master bedroom into a construction site for two days. I told them I did not accept the home in its current state within the 48 hours allotted to me by law and have been completely ignored. Secondly, the guest bathroom bathtub did not drain. My maintenance request were ignored and my phone calls to my " property manager" Have not been returned after over a week. I had to dig out the previous tenants hair myself so my guest could actually use the restroom. The air filters that invitation homes forces you to buy from them were recently delivered. They are the wrong size, so in addition to being forced to pay for air filters, I still have to go buy Air filters with my own money. Another issue brought to my property manager's attention that was simply ignored. All of this and my wife is eight months pregnant, This has been a nightmare in every way shape and form. I only recommend you rent from invitation homes if your only other option is homelessness. read more

They've been great. Would love to rent to own but besides it's great. Been with them for almost 3 years

Alejandro M. provided awesome service once again for my housing work order. This recurring and outstanding experience keeps us with Invitation Homes. read more

I love this property management company. Always responds to any issue. Great company to rent from!

Frank Simpkins provided fast professional service when I needed my microwave replaced. He got it all done in one visit and even showed me gave me some very useful tips about some things around the house which I really appreciated. The new microwave looks very nice read more

Invitation Homes - New microwave - Property Management Near Me - Las Vegas, Nevada

"Invitation homes" = genius. It's an excellent service. Very pleased. It's convenient, everything is handled through my phone! Maintenance request swift and easy. read more

Repeated property damage, total lack of accountability, and zero follow-through. I live directly behind a property managed by Invitation Homes in Las Vegas (7321 Misty Glow Ct). That property has had a confirmed pool leak that caused flooding and water damage to my yard. Over a two-week period, I've made seven separate contact attempts through calls, web submissions, and written notices to Invitation Homes asking for resolution. I was told multiple times that my ticket was the "longest-standing open issue," and then--on a later call--I was told no record existed and that I needed to "start over." Their national and local teams give conflicting information, pass the blame, and have done nothing to stop or address the damage to my property. I've now escalated to HOAs, submitted certified letters, and started preparing for insurance and legal action--because Invitation Homes simply refuses to take responsibility. If you're considering renting from Invitation Homes, think twice. If there's a serious maintenance issue, they will bury you in bureaucracy, ignore your concerns, and leave you to deal with the consequences. read more

Always on time , very good people maintenance and give always a update. Good customer service

Alejandro Maldonado the tech was really cool and fixed my toilet in a very reasonable time frame. Works like brand new now!

This management company took over halfway through our lease. Our original photos for move in were taken within an app for the previous company. Now we no longer have access to them and now will probably lose a lot of our deposit due to damage that was already apart of the property. They are horrible at responding to inquiries​ and I feel like we are being taken advantage of. We were great tenants and even invested our own money to improve fhe property like building screens for the windows (which there were none). I do not recommend them. They require professional landscaping and cleaning for move out and require receipts which will add hundreds out of pocket even if we wanted to do it ourselves. Avoid them if possible! I have never felt more taken advantage of ​ read more

I have been renting with Invitation Homes for almost five years. Overall, I am very happy. They have a great maintenance system that easily has allowed me to open tickets anytime of the day. Their scheduling people are very friendly and genuinely care to get things on the calendar. I have spoken to their early lease termination person at my local branch and although I was just getting information about it, they were very friendly and provided the information I needed. We have had a bath resurfaced, and AC unit and vents completely replaced, water leaks form loose shingles repaired, water heater replaced, screen doors replaced. I have been with them for quite some time, and they have never made things difficult when it was time to repair. I think no company is perfect, but they have made it stress free to rent from them. read more

This is our first experience with Invitation Homes and everyone has been very responsive to our needs and questions. The process to apply for rentals is some easy to navigate. I would recommend this company for your rental needs. read more

Once again GREAT Work by technician Frank S. Quick, efficient and professional! Thank You Frank S.

Update: After another year of waiting and an HOA violation, the palm trees were finally trimmed to meet HOA requirements. It's sad that an HOA violation is needed to get a company to meet its lease obligations after we have requested tree service for two consecutive palm seasons. (Normally, palm trees are trimmed every June timeframe when managed appropriately.) read more

Invitation Homes - Property Management Near Me - Las Vegas, Nevada

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Frank Simpkins fixed our ring doorbell today. He was professional, informative, knowledgeable & most important Kind! Thanks Frank

I been renting for 5 years and never miss a payment or been late. Delt with all invitation's homes staff changes and issues. patient with all mishaps and their lack of corrections in a timely matter. I have to admit that since the new local office crew it been a tick up in service, I have not had to call the main office and complain. Since rental pricing are coming down and invitation homes continues to raise their prices a new least might not happen. read more

Good homes to live in thank you invitation homes i recommend to others if you looking to rent or buy

!!!'Was scammed from more than One of there properties. A Nigerian man claiming owner and said agent? Giving out PIN numbers to multiple property's. I walked in on 2 small dogs and a couple that was apparently looking at the same place at the time I was on the phone with the scammer. Very sketchy called himself Kenneth proctor his #1+201+431+6027 !!!BEWARE!!!' If it's too good to be true it is!! read more

We had our home serviced today by Invitation Homes Maintenance. Their maintenance guy, Frank, has been doing maintenance for us for years. He's always super professional, very friendly, and walks us through everything that he does. He does such a great job and we appreciate his work! Thanks, Frank! read more

Excellent service and reliable. On time professional and courteous I would recommend highly

My sprinklers were not running properly . I called ih and they sent Ivan Tirado ! He was really very knowledgeable and polite . He took the time to check and explain the steps to me . Ivan is a excellent access to the company . I been living here for 13 years . They have been so good to me . Never ever had a problem with any repairs . They come very fast and get the job done . They been so good with rent increase . I know they have a bad reputation but I have no complaints about them . I'm scare to move because of the rumor of bad landlords . I'm staying right here until I can't afford it . Thank you Invitation Homes for providing a safe place for me to live . yea I said that ! read more

Have been pleasantly surprised with our Invitation Homes experience. They have always responded in a timely manner when we've reported issues. Had an A/C issue and reported it. It was scheduled and repaired all in the same day. Our rent is reasonable and comparable to other properties we looked at. We've renewed our lease once and the process was easy and the price was fair. read more

I like how they tell you someone will be contacting you and no one ever does, please do not rent from this company, ever!

This review is a warning to anyone in the LV area that is househunting.Particularly,if you are purchasing a home . Inv Homes ownes a large home across the street in an upscale neighborhood in GValley with a fairly strict HOA. The last 2 tenants of theirs have been problematic. Each have had multiple families living in the same dwelling. The nuisances range from mild to major. Each tenant has had 5-7 cars and overflow on to the street, a violation of the HOA but they get around it with constant guest passes or changing which car is street parked. They do not utilize the garage because they share the home and its overflowing. They come in and out all times in the evening. They have 0 consideration or connection with any neighbors.(They certainly do not blend in...) Very loud jalopies come in and out all hours ,too , and the HOA has no authority to prevent them from entering past the guard gate ,even with repeated complaints. Frequently,they will sit outside of their opened garage and hang out until very late into the evening - joking,smoking,cursing and playing vulgar hiphop music . Mind you,they have a huge home and a back yard. We have had to close our front window many times in the rare occasions we can enjoy the weather. It appears IH loosely allows for multiple people per bedroom as criteria for renting from them. The current occupants appear to have 3+ families (including children) all under the same roof,plus,other adults. Furthermore,some are not the original tenants . It appears one group moved out and they moved in another group. They've turned it into a mini apartment complex. We are considering selling our home as a result. Be diligent when probing into an area and be sure to check the details. read more

honestly I didn't believe the reviews but I wish I did. I'm with an electrical fire hazard maintenance issue and these twits are not fixing the issue. it took them 3 days to send someone just to tell me they can't fix it til next week ! not to mention the cabinet that fell 5 feet from the wall with nothing under it that could have crushed my kids! They also are dragging their feet on that! They put in the original work order wrong even though the description said cabinet fell on floor and needs to be replaced and with photos, they sent the wrong person and said they took measurements of something they didn't then said they got hurt while in the house which was complete bogas lie! I had to switch vendors for the cabinet because i don't want dishonest people in the house. So they are endangering my kids in 2 ways, a cabinet left on ground with screws open and spikes from the cabinet it's too heavy to move, and my bathroom lights and fan won't work due to an electrical shortage in both bathrooms. This place is a joke, they charge nearly 2k a month for houses that are falling apart. The place isn't even insulated very well and the guy thinks everything is shorting out because the ac is having to work so hard. Idk and idc all I know is this company better get this resolved before they have a lawsuit. I have to wait a week to have electricity in my bathroom! Should be illegal! read more

Arranged maintenance 3x and so far they came right away & techs are amazing & solved the issues. They came at the time frame & fix the problem. The app is also easy to use to put in work orders. read more