Under renovation but great location and good service. Perfect for dog owners... fenced dog park is…read more1 block away.

I stayed here for a 17 day work conference…read more Lobby is decent. It is an old building with interesting architecture. Sofas are comfy, but there is no restaurant or bar aside from a breakfast area. Rooms are OK. I chose a room with a king sized bed. The bed is comfortable, but the pillows are puny and there aren't enough of them. There is NO REFRIGERATOR or MICROWAVE. TV is decent. The desk is falling apart, as are the lamps. Curtains are halfway torn down. Several members from our conference are staying here - meaning - we're on the same schedule. That means, we're all taking showers at roughly the same times. The hot water cannot keep up. Half of the showers I've taken have been cold. Overall, this is an old hotel that is in need of renovation and refurbishment. I heard a lady complaining to the front desk and the attendant said they weren't fixing things due to a coming renovation. Parking is valet for $30/day or in a lot across the street for $10/day. If you can find street parking, it is free from 1700 to 0800. Food options are OK. Italian, Mexican, seafood, and pizza are within a block of the hotel. A bar near the hotel can be heard most nights (music). The staff are generally very nice. They are the reason this isn't one star. 2.5 stars

Stayed here for only a night but had a good experience. Staff were very helpful and accommodating…read more Rooms were pretty clean overall and decorated nicely. Comes with a mini fully loaded kitchen that was an amazing surprise. Complimentary breakfast was included with our stay and it was filling. Located conveniently downtown within walking distance of a lot of attractions. Would recommend this place to someone that was visiting!

I stayed at Staybridge Suites Montgomery, Alabama, and the experience was extremely disappointing…read morefrom start to finish. The front desk staff showed no customer service attitude at all. I literally had to beg the staff just to receive the basic level of customer service needed to run a hotel. Tia G., in particular, was yawning, eye‑rolling, and sighing while interacting with me. It felt disrespectful, dismissive, and completely unprofessional. My room was never vacuumed, there were no toilet paper refills, and no kitchen detergent refills during my stay. I also called about extremely loud guests upstairs who were heavy on their feet, and management did nothing to address it. The laundry washer machines were broken, so I had to hand‑wash my clothes just to make sure I had something clean to wear for the next week. The gym was dirty, had broken equipment, and smelled strongly of mold and wet materials, making it completely unusable. Although the outside of the property looks newly renovated and elegant, the inside and the customer service are the complete opposite of its outside appearance. I was here for government training, and even after telling staff that, they still did not care. The "southern hospitality" that Alabama is known for did not exist here. For your peace of mind, go elsewhere. This property needs serious improvement in customer service, cleanliness, maintenance, and basic hospitality.

Had a great stay here! The front staff were amazing and hospitable and our room was clean,…read morecomfortable, and beautiful. The layout of the hotel was fun to explore, and it's beautiful too. The gym was great! Can't stop saying enough good things about the Trilogy! Thank you for a great stay!

If you're visiting Montgomery and want a stylish stay with a modern twist, Trilogy Hotel…read moreMontgomery, Autograph Collection is definitely a nice & convenient spot allowing you to walk to enjoy the Riverwalk and local restaurants/attractions. Ambiance & Vibe: This place has a whole vibe! It's a beautiful boutique-style hotel that blends historic charm with a modern, upscale feel. From the lobby to the rooftop, everything feels thoughtfully designed and perfect for a grown, relaxed atmosphere. Location: You really can't beat the location--right in the heart of downtown Montgomery, within walking distance to restaurants, bars, and the riverfront. Perfect if you like to explore without having to drive everywhere. Rooms & Comfort: The rooms are clean, modern, and comfortable--giving that elevated hotel experience. It's a great place to unwind after a long day out. Service: Overall, the staff is friendly and welcoming, giving that Southern hospitality feel many guests appreciate. Extras: The rooftop bar is definitely a highlight--great atmosphere, nice views, and a perfect spot to grab a drink and relax. Only thing missing that I would have loved was a pool or jacuzzi. Final Thoughts: It's more than just a hotel--it's an experience. Whether you're in town for a quick getaway or a longer stay, Trilogy gives you comfort, style, and a vibe that makes you want to come back.

An older gentleman named Andy brought us our room service. This kind soul was so professional and…read morecustomer service focused. 5 stars for Andy and all the best to you sir. Renaissance you get a star knocked off for less than clean bathroom tiles. Bit gross.

I enjoyed the hotel decor, entertainment at The Exchange, the hot shower, and comfortable bedding…read more The location is central to local restaurants, attractions, and The Riverfront. I recommend this hotel, and I will book here again. Staff were courteous and friendly!

Our room was filthy. There was dust caked onto the ceiling fan blades that was probably a quarter…read moreinch thick. The bathroom was gross, there was a film on the mirror and sink. The pull out bed frame was bent and had a dip in it. We got in late and our stay was for one night, and we still considered finding another hotel. The breakfast was really good, disappointed they didn't have any eggs but what the overnight oats and mix-ins was a great option. We mentioned these things to the front desk and got a pretty dismissive "sorry about that." Considering the ratings we saw on this place and the price, we were really disappointed.

This is December 2025 and this Homewood Suites by Hilton beautiful location a lake behind the hotel…read morewith geese and ducks. Shopping malls, and restaurants all around you.

Period stains on pull out mattress Broken doors see photos…read more Refrigerator doesn't work Requested towels waited over 8 hours and no one came Multiple alarms went off for evacuation that were false alarms, but the hotel staff did not alert that they were false alarms. No process for handicap to get out in an emergency Not recognized as Hilton member Pay for parking $25 a day and there's is not enough spaces No handicap rooms Only 1 person working the front desk so long lines to validate parking and check out When asked would a handicap room be available? I was told yes but when followed up told the room wasn't clean yet when followed up again was told we forgot to text you. We don't have it anymore. Worst Hilton stay of my life!

This property is a pretty typical embassy suites with spacious rooms around an atrium. This…read morelocation is a little worn though, and it shows on the furniture, and carpet . My room is clean. The bed was very comfortable. Unfortunately there is a railroad track nearby and throughout the night you could hear the rumble and occasional squeaks on that side of the hotel. The breakfast has a decent variety of items, but the eggs and sausage in the steamer trays were only lukewarm. I did not try the custom omelettes as I did not have time. There are a couple of different ways you could park in the area with varying costs so plan for that.

I was unfamiliar with this area and hadn't realized this was such a bad neighborhood. The hotel is…read morefine, but the area is not safe. As soon as we arrived we hadn't even gotten out of the car yet and a panhandler approached. He stood beside my door and said, "Hey mama you wanna give me some money?" and then stood there so close that I couldn't even open my door. We found out there is a homeless camp next door, and it seems that approaching the hotel guests to ask for money is a regular occurrence. This hotel has been renovated and our queen room was very nice. It was small, but clean and the shower was clean. I wouldn't really recommend staying in this hotel due to panhandling in the parking lot. Hotel guests shouldn't have to dodge people asking for money just to get from their cars to the hotel entrance.

The stay was acceptable but, the day after I left, a $250 Misc. charge was added to the bill and…read moredebited from my bank. No one at IHG can explain the charge and say that I need to handle it with that specific hotel manager. I have tried for days to reach them, and I keep getting told that he operates 2 properties and will get with me when he can.

This hotel is: Convenient to downtown…read moreHas friendly staff Nice beds Good rooms for the money Bar area is open and encourages communication This hotel is not: Breakfast is horrible. "Buffet" is often empty of major items like eggs. "Buffet" approach is more quantity over quality leaving items undercooked or understocked Depending on the length of your stay, and what's important to you, I would recommend this hotel. Just plan to eat somewhere else.

Definitely will not be staying here again, the website pictures are deceiving compared to the…read moreactual rooms. Drove from Daytona Beach and was extremely exhausted to argue and this morning was told that management was not on-site and will have to wait until Monday to "possibly" get a refund. Came literally down the street and a total 180° for $15 difference. What a piece of crap hotel.

The first part of the name is a great way to start this review…read more Our stay, the accommodations, the room, and complimentary breakfast were just that ... Fair. (See my photos for details.) Check in was smooth; desk clerk was polite. Room was dark and smaller than anticipated. Cleanliness was so-so....first thing I noticed was a bottle cap on the floor and water in one of the wasst cans (maybe from cleaning?) My pillows were uncomfortable; my companions were "just fine." HVAC wall control was black and inoperable. Adjustments were made by push buttons on wall/floor unit. HVAC fan was very noisy. Shower was fair - adequate - with very hot water but corroded/clogged shower head that squirted in various directions rather than straight out. No towel rack to dry towels overnight. So if you showered after a long trip and wanted to do so again in the morning before departure....call the desk (?). Nope will not book here again. PS Entire staff was polite and congenial and did a good job...but the building kinda let them down.

Welcomed by Bridget & Kanisha with beautiful smiles so late at night. They were very kind. Had a…read morewonderful nights rest. Good breakfast and a wonderful stay over all. Thank you!

Great place to stay at. Check in was a breeze. Front desk personnel were really friendly and…read morehelpful. Check out was a breeze. Room was beautiful and clean. Would definitely recommend. Will be back to stay if ever back in town.

We stayed at Wind Creek Wetumpka a couple of months ago. We checked in and noticed dog poop in the…read morefloor of our platinum suite. They treated it like it was no big deal. I wrote the corporate office and never received a response. We went back again and spoke to someone about our experience.....once again, no concern from anyone. Wow.....we wrote of over $60,000 in losses from there in 2025. They definitely do not care about people who spend a lot of money there.....wow