Attending a concert in Montgomery, Alabama, and we wanted to stay directly across the street from…read morethe venue (IMPAC), Plus, I love Hampton Inn, across the brand. I already knew that this hotel was historic and would look so inside, and we really enjoy the restored, old-fashioned fittings and windows and ceilings. Of course, you have everything you need in a hotel room, and the room interior is very sleek with everything you would expect, including it's clean, and comfortable. If you were able to choose your room, it is especially fun to sit in a corner room, because we have windows on two sides, of course, and it just really adds to the fun of staying in this room. It is fun to look out at the city of Montgomery, a lot of this area is renovated with restaurants and hotels and luxurious lofts. If you're concerned about homeless people, we do not see any signs of that here on a weekday night, just business people going about their day. In the lobby, there are a lot of businessmen and women apparently here on work, and that they seem satisfied. We checked in using the Hilton Honors app, and when we got here, everyone that worked on staff, and the valet parking and behind the counter are super nice and friendly. In the morning, the staff that we met were super nice and friendly and all in all, we highly recommend this hotel if you're coming to stay in Montgomery for any reason. Note, when we arrived, we were having trouble with the air conditioner system, and when I reported it to the lady downstairs, she immediately took action and within minutes it was cool again. Plus, she loaned me the fan that they keep downstairs to use overnight. It wasn't needed, though, because it got cool right away. They have free breakfast, like at most Hamptons, and this one down here is like they always are, plentiful, choices of foods, hot and cold, cereals, breads, bagels, sweets, oatmeal. And Belgian waffles! And everything you need for your coffee or hot chocolate. And fruit! Water, milk, and juice.

Under renovation but great location and good service. Perfect for dog owners... fenced dog park is…read more1 block away.

Loved the happy hour and the breakfast was good too. Friendly staff. Spacious clean room.read more

Stayed here for only a night but had a good experience. Staff were very helpful and accommodating…read more Rooms were pretty clean overall and decorated nicely. Comes with a mini fully loaded kitchen that was an amazing surprise. Complimentary breakfast was included with our stay and it was filling. Located conveniently downtown within walking distance of a lot of attractions. Would recommend this place to someone that was visiting!

Had a great stay here! The front staff were amazing and hospitable and our room was clean,…read morecomfortable, and beautiful. The layout of the hotel was fun to explore, and it's beautiful too. The gym was great! Can't stop saying enough good things about the Trilogy! Thank you for a great stay!

If you're visiting Montgomery and want a stylish stay with a modern twist, Trilogy Hotel…read moreMontgomery, Autograph Collection is definitely a nice & convenient spot allowing you to walk to enjoy the Riverwalk and local restaurants/attractions. Ambiance & Vibe: This place has a whole vibe! It's a beautiful boutique-style hotel that blends historic charm with a modern, upscale feel. From the lobby to the rooftop, everything feels thoughtfully designed and perfect for a grown, relaxed atmosphere. Location: You really can't beat the location--right in the heart of downtown Montgomery, within walking distance to restaurants, bars, and the riverfront. Perfect if you like to explore without having to drive everywhere. Rooms & Comfort: The rooms are clean, modern, and comfortable--giving that elevated hotel experience. It's a great place to unwind after a long day out. Service: Overall, the staff is friendly and welcoming, giving that Southern hospitality feel many guests appreciate. Extras: The rooftop bar is definitely a highlight--great atmosphere, nice views, and a perfect spot to grab a drink and relax. Only thing missing that I would have loved was a pool or jacuzzi. Final Thoughts: It's more than just a hotel--it's an experience. Whether you're in town for a quick getaway or a longer stay, Trilogy gives you comfort, style, and a vibe that makes you want to come back.

An older gentleman named Andy brought us our room service. This kind soul was so professional and…read morecustomer service focused. 5 stars for Andy and all the best to you sir. Renaissance you get a star knocked off for less than clean bathroom tiles. Bit gross.

I enjoyed the hotel decor, entertainment at The Exchange, the hot shower, and comfortable bedding…read more The location is central to local restaurants, attractions, and The Riverfront. I recommend this hotel, and I will book here again. Staff were courteous and friendly!

I recently stayed at Home2 Suites by Hilton Montgomery EastChase from July 5-8, and I want to…read morerecognize two exceptional employees: **Ronesha Woodbury**, Front Desk Agent, and **Shawana Marshall**, Front Office Manager. During my stay, I experienced a family emergency that required me to move to a larger room and find accommodations for my 1 1/2-year-old granddaughter. Although the hotel doesn't normally provide baby cribs, Ronesha and Shawana worked together to make everything happen. Their compassion, resourcefulness, and genuine concern for my family's well-being were truly remarkable. When I first checked in, my room had a strong smoke odor. Ronesha immediately apologized, found me another room, personally verified the issue, and even helped me move my belongings. Throughout my stay, both she and Shawana regularly checked in to make sure everything was going well and to see if I needed anything else. Outstanding customer service has become increasingly rare, which makes experiences like this even more meaningful. Ronesha and Shawana went far beyond their job responsibilities and turned a stressful situation into a wonderful experience. Their professionalism, kindness, and commitment to serving their guests are a true reflection of Hilton's values. Thank you both for making such a lasting impression. Because of your exceptional hospitality, I look forward to staying at this Home2 Suites again and will gladly recommend it to others.

Our room was filthy. There was dust caked onto the ceiling fan blades that was probably a quarter…read moreinch thick. The bathroom was gross, there was a film on the mirror and sink. The pull out bed frame was bent and had a dip in it. We got in late and our stay was for one night, and we still considered finding another hotel. The breakfast was really good, disappointed they didn't have any eggs but what the overnight oats and mix-ins was a great option. We mentioned these things to the front desk and got a pretty dismissive "sorry about that." Considering the ratings we saw on this place and the price, we were really disappointed.

We visited our grands for a surprise breakfast... So amazed…read moreon how this facility has upgraded since last here, which was before the pandemic... The place is beautiful Everything was enjoyable....

Period stains on pull out mattress Broken doors see photos…read more Refrigerator doesn't work Requested towels waited over 8 hours and no one came Multiple alarms went off for evacuation that were false alarms, but the hotel staff did not alert that they were false alarms. No process for handicap to get out in an emergency Not recognized as Hilton member Pay for parking $25 a day and there's is not enough spaces No handicap rooms Only 1 person working the front desk so long lines to validate parking and check out When asked would a handicap room be available? I was told yes but when followed up told the room wasn't clean yet when followed up again was told we forgot to text you. We don't have it anymore. Worst Hilton stay of my life!

During our stay at Holiday Inn Express, it was very pleasant and very clean. While booking a…read morereservation in Alabama, we were going to stay at Days Inn at AUM (please read my review on the hotel) and thank goodness we didn't stay there. We came here because it was my husband's first time visiting Alabama and going to see the comedy show, The 85 South Show. We're very pleased with our stay. The lady at the front desk was very nice and informing us on everything within the area and within the hotel, there's continental breakfast that's between 6:00 am through 9:00 am, vending machines in the lobby and the room was very clean. We definitely recommend you to stay here if you're just visiting Alabama for a short trip.

I was unfamiliar with this area and hadn't realized this was such a bad neighborhood. The hotel is…read morefine, but the area is not safe. As soon as we arrived we hadn't even gotten out of the car yet and a panhandler approached. He stood beside my door and said, "Hey mama you wanna give me some money?" and then stood there so close that I couldn't even open my door. We found out there is a homeless camp next door, and it seems that approaching the hotel guests to ask for money is a regular occurrence. This hotel has been renovated and our queen room was very nice. It was small, but clean and the shower was clean. I wouldn't really recommend staying in this hotel due to panhandling in the parking lot. Hotel guests shouldn't have to dodge people asking for money just to get from their cars to the hotel entrance.

This hotel is: Convenient to downtown…read moreHas friendly staff Nice beds Good rooms for the money Bar area is open and encourages communication This hotel is not: Breakfast is horrible. "Buffet" is often empty of major items like eggs. "Buffet" approach is more quantity over quality leaving items undercooked or understocked Depending on the length of your stay, and what's important to you, I would recommend this hotel. Just plan to eat somewhere else.

Definitely will not be staying here again, the website pictures are deceiving compared to the…read moreactual rooms. Drove from Daytona Beach and was extremely exhausted to argue and this morning was told that management was not on-site and will have to wait until Monday to "possibly" get a refund. Came literally down the street and a total 180° for $15 difference. What a piece of crap hotel.

The first part of the name is a great way to start this review…read more Our stay, the accommodations, the room, and complimentary breakfast were just that ... Fair. (See my photos for details.) Check in was smooth; desk clerk was polite. Room was dark and smaller than anticipated. Cleanliness was so-so....first thing I noticed was a bottle cap on the floor and water in one of the wasst cans (maybe from cleaning?) My pillows were uncomfortable; my companions were "just fine." HVAC wall control was black and inoperable. Adjustments were made by push buttons on wall/floor unit. HVAC fan was very noisy. Shower was fair - adequate - with very hot water but corroded/clogged shower head that squirted in various directions rather than straight out. No towel rack to dry towels overnight. So if you showered after a long trip and wanted to do so again in the morning before departure....call the desk (?). Nope will not book here again. PS Entire staff was polite and congenial and did a good job...but the building kinda let them down.

Welcomed by Bridget & Kanisha with beautiful smiles so late at night. They were very kind. Had a…read morewonderful nights rest. Good breakfast and a wonderful stay over all. Thank you!

Great place to stay at. Check in was a breeze. Front desk personnel were really friendly and…read morehelpful. Check out was a breeze. Room was beautiful and clean. Would definitely recommend. Will be back to stay if ever back in town.

We stayed at Wind Creek Wetumpka a couple of months ago. We checked in and noticed dog poop in the…read morefloor of our platinum suite. They treated it like it was no big deal. I wrote the corporate office and never received a response. We went back again and spoke to someone about our experience.....once again, no concern from anyone. Wow.....we wrote of over $60,000 in losses from there in 2025. They definitely do not care about people who spend a lot of money there.....wow