We stayed 6 days while on a trip with baby grands. Overall…read moreit was a good stay. I was a little iffy after reading some of the reviews. Staff...excellent and couldn't have asked for better. Location was great. I was a mile or less from every store or anything I needed while I was in town. Room was good...if you look, there are small things that needed to be fixed or updated. However, the whole time we were there, I would see maintenance throughout the hotel doing upgrades and painting and such...so, they are working on it and I can understand how hard that is when you are trying to run a business and keep up with routine maintenance. Breakfast was hotel breakfast. It was hot and filled your belly. The only two negatives of my whole stay were 1) pool was absolutely not heated. For me personally it didn't matter, but I had baby grands on this trip and we 100% booked a place with an indoor pool hoping to make sure we had something to do to occupy them between attractions. 2) CARPET! Just as a frequent traveler and someone that stays in a lot of hotels, carpet is. I'm very picky about clean feet and clean floors. But again, I understand you can only update so many things at once. Just a suggestion as you continue to update your facility.

Some light bulbs burned out. TV buffers not working half the time. Towels are allotted sparingly…read moredrawers on dresser stuck open. Bathroom walls near floor dirty and poorly painted with minimal repair attempted near baseboards.Room smelled of cigarette smoker nearby through vents. Airconditioner grill very dirty with appearance of black mold. Stain on upholstered chair seat and torn cover on rolling desk chair. Shower curtain smells sour.

What a delightful bed and breakfast mansion complete with host in a tuxedo and amazing history! I…read morefelt right at home and absolutely loved my amazing suite complete with chandeliers in the bedroom and spa bathroom. The bed is soooo comfortable, the fireplace homey and takes any chill off on a rainy night. The jacuzzi helped ease my muscles after a long drive. I was a short drive from bakeries, restaurants and St, Louis.

We LOVE the Beall. We got married there in 2017. We've been back several times for anniversaries &…read morefor a weekend getaway. Every stay we've had was amazing. Jim & Sandy are the BEST hosts. The beds are SO comfortable, so many pillows to choose from you'll find the perfect one. Attention to details far surpassed my expectations - everything has a added touch, from the turn down service to the plush robes and bath salts Sandy makes - you won't regret choosing the Beall. The jacuzzi tub in the Senator Beall room is huge. We love little bed & breakfasts, and this is by far the best one we've been to.

-Hotel needs updating seriously. Mismatched carpet, rooms very dated-shabby…read more -Get a new toilet seat seriously in room 214 it appeared scratched and dirty. Gross. Don't be cheap. -No Kleenex tissue in the bathroom. -Did not feel safe -the area has people hanging around the building for no apparent reason. - close it down and remodel really needs it desperately.

This place is epically disgusting and unsafe!! Do NOT stay here! Part of the roof is missing. Water…read moreleaking through the ceiling. Black stuff coming through the vents...blood stains on the ceilings and sheets. The room was filthy. Many things are broken. It Smells disgusting. Be warned!

We stayed at this hotel and had a terrible experience. The room was dirty and despite asking…read moremultiple times, housekeeping never came. The real issue was the treatment we received. A manager sat me down in the lobby and suggested I was "soliciting sex" after a stranger supposedly came in asking about me -- an accusation that was shocking, humiliating, and completely baseless. Later, we were woken up before 7am with calls about our car lights being on -- but they weren't, and the car in question was specifically identified as ours by plate and model. When my partner tried to discuss these issues privately, staff was rude and brushed him off. We left feeling profiled, disrespected, and unsafe. I would not recommend this property to anyone.

Cleanliness is lacking. Trash is everywhere. Broken windows on the back of the building. Definitely…read moreneeds a remodel and cleaning.

Run down old marriott. Probably one of the worst marriotts I've stayed at in to be honest. I left…read morea brand new bottle of cologne in my room and when I called to cone back and get it the manager told me they didn't have it and it was thrown away before hanging up on me. Super rude and since it was in a shopping bag I'm sure they just kept it. Wouldn't stay here if you have a better option.

t's always a pleasure to get managers to email me on my business stays because this is a contract…read morewith Delta. And even though I was on a contracted rate, and have been each time I've stayed at that particular location, your staff never misses! The front desk was packed with about 4 staff all busy doing something. Two very fun and welcoming ladies checking us in, one other lady helping a lady with a lost item and one gentleman literally saying "welcome" to every single person that walked thru the door (which was tons since there was some convention going on). The chocolate treat we are always greeted with is a well known fact amongst flight attendants and they LOVE IT! Marissa took care of me at the bar and was an absolute delight. Even the housekeeping staff encountered that day working on the 3rd floor were just so pleasant and greeted me. I even overheard an employee who was getting off work become frustrated because her ride home had not left yet and as soon as she saw me walking down the hall, her entire demeanor changed, she smiled and said thanks for staying with us. I don't know what you're doing to keep this type of hospitality flowing thru the building, but please don't stop. As a titanium elite member, I can tell you this is mostly NOT the experience I have come to receive... it's hit or miss and depends on the staff members, but yours was just ONE TEAM!

We decided on a staycation and enjoyed what Ameristar had to offer…read more The rooms have been updated, which made this experience better than the last. Between the spa, game room, restaurants, pool, music and the casino, we had a great time. 9/10

I recently stayed at Ameristar while attending a conference and found the hotel and the rooms very…read moreclean and inviting. The staff were very nice and courteous from everyone I encountered while there. I arrived early and my room was available, which I was thankful for; however, the early check in fee was a little steep but at least they were able to charge less due to the agreement with the conference organizer. The last day of the conference I asked to have a late checkout as I wanted to be able to go back to my room after 12 pm and change clothes. I was told that for a late checkout it'd be a charge of half the room rate. That was way too much. I wasn't going to stay long, I just wanted to keep my clothes in the room until I could come back and change before heading out the door to the airport. I'd recommend this resort to anyone looking for a nice place to stay in the St. Louis area and look forward to my next trip...I'll just make sure not to check in early, or ask for a late checkout.

The Moonrise Hotel is one of those places that doesn't need you to be a guest to make an…read moreimpression. We wrapped up our informal wander through the fabulous Delmar Loop and drifted up here for a final drink, a skyline check and that signature rotating oversized Moon glowing over the building. By pure luck, it was a full moon over Saint Louis too which felt a little on the nose in the best possible way. The rooftop is solid, a clear arc of the city that makes you slow down to appreciate the view. The space itself is exactly what you want at the end of the night. Open, relaxed and elevated enough to feel like a finale without trying too hard. The music was much louder than I'd prefer and not an artist I'd ever queue up for a mellow nightcap and it did sort of get in the way of the vibe. The kitchen had already closed, which killed the idea of a final nibble with our round of drinks. The bartender did offer the workaround of having DoorDash delivered to the bar but we weren't going to hang around that long. The Old Fashioned he put together was excellent, balanced and smooth. Just what I needed as my Fitbit clocked over 10k steps. As a final stop on a Loop night, the Moonrise works beautifully. You get the view of downtown Saint Louis in the distance, the atmosphere, the giant Moon doing its thing and a comfortable landing spot before calling it a night. [Review 442 of 2026 - 510 in Missouri - 25625 overall]

When I first started my job way back in 2014, this was the hotel I was put up in to start training…read morein St. Louis. I even got to watch my Royals (that's right STL, my ROYALS) win game 6 of the World Series in resounding fashion up on the rooftop here. Good times. A dozen or so years later, feeling nostalgic, and having struck out on some downtown STL hotels, I opted to come back here. Unlike my Royals, this place has still got it. Friendly staff upon check-in, and they let me know they don't have valet which I was honestly relieved about. When I'm traveling solo, I sort of just want access to my car, not to have to wait 15 minutes to go to the trouble of retrieving a phone charger out of my console. There is a little lot in the back that they'll check if you're a guest before allowing you in during busy periods. The room was nice, and the elevators are quick. The shower pressure is WAY better than I remember, at least it was on the third floor. The bed was insanely comfortable, and really, no complaints. The one issue was the little room couch was filthy in my room, with visible stains and grossness.. I just avoided it during my stay. The rest of the room was clean. No hotel gym that I noticed, but not far from Forest Park if you want to jog or walk (beware the insane STL drivers). I also took my takeout dinner to the rooftop which was nice, but not yet open for the season. I still appreciate them letting me up there for some fresh air and views. Lastly, the Delmar Loop has quite a bit! This area offers good coffee shops, a store, tons of quality restaurants, and all within walking distance. Nice place overall, and definitely in my consideration every time I come to STL.

After carefully considering several destinations for the July 4th holiday, I booked a 2 Queen Suite…read moreat this hotel on May 16, 2025. Everything seemed fine until the night of July 2, when I received a call after 9 PM from what appeared to be a personal number. The caller, who identified herself as a hotel employee or manager, informed me that due to a "maintenance issue" she didn't expect to be resolved in time, she needed to move us to a different room. She initially offered a King Suite, which I declined because we needed separate beds. She then said the only other option was a standard 2 Queen room, explaining that there were only four suites and the others had been booked "months ago." I couldn't verify that, but I distinctly remember seeing multiple suites available when I made my reservation. I can't prove it but the timing and explanation felt suspicious. To make matters worse, the call was clearly made from her home. In the background, people were shouting and a dog was barking loudly. She began yelling at them with the phone still at her mouth so I was essentially being shouted at. When I asked her to stop yelling into the phone, she launched into a personal rant about her family. Honestly, I didn't need or want to hear that. We discussed room options, and I reluctantly agreed to a ground floor 2 Queen room. She tried to frame it as a favor, saying I'd be saving money since the suite was more expensive. Of course, I already knew that, the suite had more space, an extra bathroom, and a separate sitting area, which is exactly why I booked it. She said she'd "discount" the new room to $150 base rate. After the call, I logged into the Best Western site to review the updated reservation. The new room didn't meet our needs; it lacked even a comfortable chair to relax in after a long drive. Just a couple of wooden chairs at a table. For a leisure trip, this downgrade felt like a deal-breaker, so I canceled the reservation. Out of curiosity, I checked the current rate for the same type of room she moved us to and it was listed at $136 base rate. So her "discounted" rate of $150 was actually more expensive than the standard rate I could've booked myself. That felt incredibly dishonest. At that point, I was glad I canceled. I no longer trusted the hotel or its staff. I'm disappointed we had to cancel our trip altogether; we could've found another hotel, but the experience left a bad taste in our mouths, and we've decided to stay home for the holiday instead.

Booked online and said we were traveling with two small dogs. They put us on the 5th floor…read more TV remote didn't work, the battery compartment was broken. Returned it to front desk. She gave us another one that also did not work. Finally taped up the first one and that worked. WIFI didn't work, front desk said that is normal, it's spotty. Don't advertise an amenity that is "spotty". It either needs to work, all the time or you need to be honest in your advertising. Think we will bypass this hotel on our return trip.

I loved staying here. The staff was amazing even when I popped in after midnight needing bedding…read more This had coffee and see in the room. The bed was great and I slept so good. I also took a shower and they had everything I needed in the shower.

I reget a two on any business, but especially this one because I really tried to avoid it with…read morestrong communication to the local leadership team on multiple occasions. After two different stays within months this is the result. The Hilton Garden Inn at the airport needs an overhaul. So many issues that I'm embarrassed to list them. But let's just say every aspect of their operation and infrastructure needs examining, Some items of issue. Front desk service delivering items like pillows. It just never happened. Wake up calls requested never occurred. Uncomfortable beds. Changed rooms, still uncomfortable. Slow bath drain. Maintenance said fixed, but problem persisted. Tub had black film on bottom. Lobby booth leather seating has cracked spots and looks poor. Broken elevator. Trash outside overflowing. I cannot recommend them no matter the great price point. Thank you to the staff that did provide smiles during my stays. That got the extra star.

Early flight out of Lambert? Hilton St. Louis Airport hotel is the perfect place to spend the…read morenight. I am a Hilton Diamond member and always check in and obtain a digital key in the app. I appreciate skipping the line and heading straight to my room. I did stop by the desk on this occasion to pick up an extra key. Lynnette was working the desk when I arrived. She was warm, welcoming, and helpful. The front lobby is a large open space with the breakfast restaurant and Constellations the hotel bar. We had an early flight and did not have time to stop in and check out the bar. I will report back next time we stay here. The hotel itself, feels a little dated. Dark woods, color palette, and textiles. The furniture was also heavy and dark. Otherwise, this place had all of the comforts you expect with a Hilton. The rooms and bathrooms were clean, linens were crisp and white. The pillow top bed and oversized pillows made for a comfortable nights sleep. The selling point for me was the 24/7 airport shuttle. We had a 5 AM flight and boarded the shuttle at 3 AM.

I had a weird check-in as I had status and no welcome gift or any info on parking. I had to come…read moreback and ask where is the overnight parking lot and he told me around back. The room was on the 3rd floor which looked clean but once in the room there were black and yellow stains on the bed sheets. The room was decent and shows it's age. Breakfast was ok, $20 a person. I was surprised the noise level was pretty good as the hotel is literally across the street. Checking out I recommend you come out to the front before checking out or you will be locked in the lot. They told me the lot door will open even after u checked out - that is false.