moderate price- rapid service-…read moreartistic sense- sound advice, aesthetically and fiscally fine workmanship

I had a $20 coupon which the owner pretended to scribble out the charge and deduct the $20. It…read moreturns out he never actually did it. Just a made a show of it. If he is going to offer coupons, then he should honor them! Also, when I picked the picture up, the corners were not done well. I have always gotten my work done here but think I will look elsewhere.

I received a quilt pattern and gift card for Aurora for my birthday, so I stopped in today to pick…read moreout fabric and any other items I needed to complete my project. For a small store, they have a beautiful selection of fabrics. I think pretty much anyone would be able to find something to their liking. As for the other bits and bobs needed for quilting, I was able to get almost everything I needed. This is my first quilting endeavor in a very long time, so I'm not going to fault Aurora for not having absolutely everything I needed. Someone who is already an experienced quilter would likely find their selection more than sufficient. As for the customer service, I have no complaints. It's unfortunate that some other reviewers had a bad time, though it appears the previous negative reviews are mostly from a time when the shop was under different ownership. The women at the register were very nice, seemed helpful if you had any questions. I'll definitely be going back.

What a lovely little shop, great customer service and amazing selection. So happy to have…read morediscovered this little gem in Victor... Great fabric selection for maskmaking.

best quality furniture!!! best costumer service!! would recommend to anyone who is looking for…read moregreat quality furniture!! Brandon was the helpful sales person out there!!

We ordered a couch and loveseat from Marksons and are highly satisfied with our purchases! Great…read morequality, staff was knowledgeable about their products and the furniture arrived in a timely manner. Would highly recommend this company!

Cant say enough good things about the staff! They were very knowledgeable about their fabrics and…read moreassisted me in finding the perfect fabric for my dining room chairs! The quality of their work is outstanding. They were great to work with and went out of their way to ensure the job was complete on my tight deadline! VERY reasonably priced !

We had 6 dining room chair seats recovered. workmanship was wonderful. Material selection was…read morevaried and beautiful.

Have had some custom frames and also flag case glass from Frameworks. Always a great job and…read morereasonable prices. Great selection of frames and expert help on finding the best options for the piece to be framed. From simple frame jobs to more complex display cases these folks can do it all.

looked up a frame store to see who could frame my wedding bouquet and found these guys on yelp…read more they were great, professional, kind, willing to work with me when things got difficult. I took photos of my bouquet before I took it apart to dry each of the flowers. I was concerned they wouldn't be able to put it back to together exactly the way it was, but they did! they did such a great job putting my brooches back in the bouquet as well. The frame itself is custom made of course with the wood and colors I wanted to match. fast forward to about a year later (marriage didn't work out) and the owner was very gracious as I reluctantly wanted them to take their awesome work back. The owner gave me the opportunity to at least keep the frame (even willing to change up the look) to repurpose it as they couldn't refund the money. He hung on to it for me for months (and gave me back my brooches) before I made the decision of giving it up entirely. I thought at least they could keep it at their store as a wonderful example of their work on their first framed wedding bouquet.

My husband surprised me with our family portrait framed from Rochester Picture Framing and it's…read moreabsolutely stunning. He had the owner choose what she thought was best and I couldn't be happier with her selection. I can't wait to bring back some additional prints and even an old painting my grandmother painted. They really do such beautiful work!

I have to say, I am thoroughly disappointed with the way Rochester Picture Framing handles their…read morebusiness. Don't get me wrong, they do great work and can take of all your framing needs, but their customer service is despicable. I work for a business who has done lots of work with these guys. We typically asked to be invoiced so that our finance department can track payments and accounts. The net turnaround time is (and has always been) 30-45 days. No matter how often I/we have explained this to Rochester Picture Framing, they will call you incessantly to try and get payment. And, to boot, they are very rude about it. This last time was the last straw for us. We will no longer be doing business with RPF ever again. It's not worth the harassing phone calls.

We are up here for the summer from Texas, and I swear I'd move up here for Wegmans and this amazing…read moreart shop. My husband grew up here, and I've been visiting with him for quite a while. I never really noticed this place before, probably because I wasn't painting at the time. I recently took up, watercolor, and brought all my stuff up here, but needed a few extra supplies. During my first visit, I noticed they had a workshop on that upcoming Saturday, and I eagerly signed up for it. It was an all-day workshop with Paul Taylor, and he was an INCREDIBLE instructor. Even though I had taken classes for three months before we left Texas, I learned so much from him in that one day. The class focused on doing one painting from beginning to end, and you would think an seven hour day would be too much for one painting, but it was absolutely perfect. It allowed us to take our time and allowed time for him to explain every move and assist us as we painted. Now about the shop... What a jewel! It is very well stocked, and had almost everything I needed, except for a couple of paint colors. But to top it off, the owner was working the day I visited, and she was so incredibly helpful. She walked around and helped me find everything I needed, and we had a wonderful visit while I was there. I returned again on another day when a young woman was working, and she was equally as helpful and enjoyable. When we come up here next year, I think I'm going to base our visits around the classes they offer. I would love to take the watercolor class that they offer that goes on for several weeks. If you consider yourself even remotely, creative and artistic, skip Hobby Lobby, and Michaels and support this wonderful local establishment.

The owner is down to earth and cares about each customer. There needs to be more stores like this…read more You find what you need, and it's an atmosphere unlike the big box stores. Great experience here! They even have a summer camp for kids. I believe there's art classes for all ages here too. Wonderful place that offers great art supplies.

I've known both Rob and Pete for years, both as friends *and* as extraordinary framers. They have…read moredone many beautiful frames for me over the years and have ALWAYS treated me fairly and professionally. It's an interactive process, with Rob and Pete allowing the client to have a say in what's to be done with the picture being framed. I've always been completely satisfied with every frame they've done for me, largely because they've allowed me to be involved with the selection of materials as well as the creative process of deciding *how* the picture is framed. I can't say enough good things about this place! If you want high-quality, beautiful framing, you owe it to yourself and your pictures to go to Gateway & Company!

Peter is so welcoming and knowedgeable! He always suggests the best combination of frames and mats…read moreto fit whatever you are framing. He has famed everything for me from vintage purses to shadow boxes and many special paintings.