Very knowledgeable, professional and friendly. My ride was fixed in a timely fashion... highly…read morerecommend!

Taken my bike there 2 times for tires and carb issue, carb issue not fixed, even after been rebuilt…read moreon the second appointment . Still leaking gas from overflow ( 2006 sportster xl1200) . Tires are great no issues there, mount and balanced. Thumbs up! Will go back third time for carb issue and see if it's a strike out. I'll keep you posted. Hopefully can be resolved with a great review.

Let me tell you this is the most honest motorcycle mechanic I've ever met not to mention just a…read morereally nice guy. I had him do work on my motorcycle that had been sitting for quite sometime now he said depending on what he found it could be as high as 2500.00 to get it right. Now me being a female who could have SAID he had to do this n that but he did NOT! He said it wasn't as bad as he thought and including a detail it was UNDER 1000.00. Now if that's not being honest I don't know what is. All I can say about Mike from underground is Thank you SO much for your honesty n good work n to the gentleman that detailed it he made it look brand new!! I would give his business 10 stars if I could. So if you need an honest motorcycle mechanic hit Mike up! Underground is wonderful! It's right off Australian Ave!

Brought my truck in setting up an appointment was flexible. They rebuilt my Grandpa's transmission…read morea while ago so I thought I'd go get my transmission fluid changed. Let me bring the fluid I like in. I used red line good transmission fluid price was reasonable. Recommend going back again good family owned shop

Matt in my opinion is the worst transmission mechanic I have ever experienced. My Dad used this…read moreshop when Dale was there and the service is night and day in comparison to the quality of work. Please don't waste your time and money. 11/2 years later, less than 10,000 miles on the transmission and it has failed. 4500.00 wasted. They also bent my transmission oil pan removing it from the truck. It was leaking fluid constantly. They finally fixed that. After the rebuild it was overheating and Matt couldn't fix the problem. Then the torque converter went bad. Then they replaced that. When they got done with that they didn't replace the crush washer on the drain plug. I replaced that myself and that's when I found all the metal particles in the fluid. I've had nothing but problems with this transmission rebuild. I am presently seeking legal advise .

Excellent customer service and attention to detail. Alfie is a straight shooter and very…read moreknowledgeable. Performed oil change and bike maintenance, and gave me the best advice after a crash. The best place to have street bike maintained/ upgraded in south florida

Visited this shop recently for my bike's first service and to get a few parts installed. All I can…read moresay is that I was pleasantly surprised by all facets of this shop, but especially how considerate and pleasant the rep was. Not only was everything reasonably priced, but when you couple that with how cool the shop keeper was, as long as I live in this area, this will absolutely be my go-to choice for motorcycle repair and maintenance. This was an A+, 5-star experience. As good as it gets. Keep up the excellent work y'all! And thanks again!

Richard was a great help. he helped me get my headlights and wipers installed. he had amazing…read morecustomer service and was very helpful throughout my whole experience. Richard was very friendly and provided great service.

8:47 and they close @ 9.. but door was locked and shut. All the lights were on. What a giant waste…read moreof gas, I could've made it somewhere else on time. Really frustrating never going here again :(

I just wanted to acknowledge the employees a Powersports for such professionalism and care. It…read moretruly is a pleasure to do business with this establishment. Everyone in the front is great. They really make you feel right at home and take their time in talking to us and answering any questions we may have. We never feel rushed and everyone is so helpful. Both Steve's in sales and finance are amazing. I love when I call their name and they both look. It's funny! Dave in parts is always so helpful with recommendations and ordering, and just helping us figure out what we need. Matt and Justin, who are the face of the shop as soon as you walk in, are always so friendly. They are also helpful in making recommendations for parts, as well as making it a smooth and quick process when checking us in to drop off bikes for service. My first experience with service was when I left my forks for repair. The service manager, Ted, personally handled that and did a great job. Yesterday we dropped off a bike to Tyler in the back and he was also very friendly and courteous. The staff at PS is the reason why when anyone asks me if I can recommend a shop to work on their bike I always recommend PS. And, if anyone says they are looking to buy a bike I bring them there. It's always a smooth process. We personally had a great experience buying our CBR, and the friends that we have taken there were also very pleased, and grateful for the recommendation. We will definitely continue to recommend people to PS. The staff there make it a great place to go to for all our motorcycle needs. I am always confident in the professionalism and care the employees provide, as well as the level of integrity put forth by everyone at PS. I have been to other shops in the past, but none like this one, which is why it has become our go-to place. Thank you PS! Also, their webpage is awesome. It's easy to navigate through the website to get info and/or see inventory.

This is going to be unbelievable as the story goes, you can't believe this really happened till it…read morehappened to you. I'm over in west Coast and I've been looking for a Yamaha Niken, these are a bit on the rare side. The ones that are available somewhat nearby cost an arm and a leg. This place has the bike (or so it seems) Made the call and talked to Steve on 10/27, who said it is available and I would need to put $1000 deposit (which seems a bit high but whatever) I put in the deposit via CC the next day. The wiring was sent on 11/1 and they confirmed they received all the funds on 11/2. I've got the Bill of Sale and Release of Liability on that day. I'm thinking I've got the bike now I just need to find someone to pick it up for me. I've asked Steve when I can pick up the bike and he said "anytime" but sent me to a different address (In Plant City) which was near an Auction house (That should of been a red flag) I didn't think too much of it back then. I used uShip and was able to find someone who was able to go pick it up on 11/8 Monday. As he was on his way there I informed Steve about the pickup but that's when I got the call and he told me they "lost" the bike. They close Monday so he said he'll find out the next day. Of course next day goes by he said he's still working on it... By Wed 11/10 I'm still not getting a straight answer from Steve so I finally emailed Tony (the owner). To my surprise, he replied back later the day and basically said "For some reason unknown to us the auction it was at sold it and we had no idea. It was a big misunderstanding and the facts are that we will have to refund all your monies. We didn't find out what actually happened until yesterday so i am deeply sorry that we put you through this and I hope you would accept my apology." I was just SHOCKED, I mean this did not happen, I paid in full for a bike that I thought I was getting, I arranged transport which now I have to cancel and get the refund. Basically it sounded like someone at the auction house paid top dollars for the bike (even though it's SOLD to me) they sold it to the highest bidder anyway. I don't believe for a second that they had "no idea" about it. The moment the bike left their facility and went to the auction house, they knew it was going to be sold. I was just their "back burner" in case it doesn't. I did get my money back on 11/15 from a check they sent via FedEx so I can finally look for another Niken. I don't recommend dealing with them remote as they're on the shady side of things.

This is one the most professional honest mechanics in the area! My family has been using this place…read morefor many year and I highly recommend it!!

They installed my tow bar and rear hitch. Wired the plug and did a great job! I'd highly recommend…read morethem.

Staff seemed friendly. Installation OK except attaching a clamp to hold the wires to the lip of the…read morereceiver preventing the use of a stabilizing clamp. Did not ask. I Had to remove it. Unfortunately ended up charging $100.00 more than quoted price! Should have gone elsewhere.

This location has always taken care of me, very helpful and at the very least provide good guidanceread more

Carl is very helpful here! He made my purchase for a new battery at ease! Great service and very…read morehelpful! This place comes highly recommended by me.