What can I say. I broke down at the store and my truck wouldn't start. Fortunately I had a fried…read moregave me a jump start. This is the best place ever for Batteries. I came here because my batteries for my Silverado diesel truck were drained due to the cold weather and were shot and weren't chargeable anymore. The tech who helped was great and quickly brought out the batteries I needed, gave me the price, INSTALLED and SUPER fair price!!! I was in and out in no time!! KEY NOTE- I had no tools and it was raining so this place really saved me and got me back on the road! Thanks Guys.

This is the best Battery dealer in the area. Bobby Land and Carlos are consummate professionals…read more Only issue I have is Bobby is an SC fan LOL. Bill --- Aptos

The staff is knowledgeable and was helpful with all my questions and more. The quality of the…read morebatteries is the best available and the warranty is good anywhere in California. Prices were excellent and I will be back there for another battery for my other vehicle for sure!

Because this store is located next to an ACE Hardware, convenience has found me attempting to…read morepurchase from this store many times. The past several times I've been in this store found me leaving and driving down the street to AutoZone, furious with the incredibly poor service. The staff could not care less about service or the customers! There appears to be absolutely NO-ONE managing or in charge! Absolutely ZERO professionalism care or concern for the customers! Today, my mechanic was awaiting the arrival of a part delivery to complete a routine service on one of the vehicles in our fleet. After almost an hour of waiting, he attempted to contact the vendor, Oreilly's on S. Main St. which is approx. four miles from his shop. He was placed on an indefinite hold, TWICE! The part never arrived. My mechanic could never speak to an O'Reily employee to determine of the part ever even left the shop! I had to drive to AutoZone myself to achieve the part and complete the service. I asked that my mechanic promise he would not deal with this parts store again if I was to continue having my vehicles serviced there! I have NO idea how this parts store stays in business! They certainly do not deserve to!

I went in for a battery test and I was told "I'm the only one here so I can't help you". Exact…read morewords. I have over 10 years of customer service experience and I would NEVER say that to a customer. Even if the manager was on break, I could have been told "would you mind waiting for 10 minutes, my manager is on break" I then had to go in and ask for a jump to go to another store. The manager Jose came out to give me a jump, never once saying he can help me change or test the battery. He was perfectly fine sending me to another store for them to help me. A manager leads by example and this means trying to keep the customer satisfied to the best of their abilities because a satisfied customer means they will come back and that means more revenue. They all need a retraining. My car would not start so he forcefully had to change the battery. But if it would have charged, he would not have changed it. I would have been at another location.

Ivan and Rudy was generous enough to put my nieces windshield wipers on great customer service I…read morerecommend it.

Very friendly staff. Professional service. They even have a military discount for veterans.read more

Fast friendly service. Went in to return a car battery. Quick transaction. The refund went back to…read morethe original card used when purchased.

Why say you close at 10 if your gona be closed at 9:30? Gmfu ‍‍ pulled up from Monterey since they…read more"close" at 10 over here just to make it at 9:30 and the door be locked

A good store to shop at they always seem to help me with my parts or prices , unlike Autozone which…read moresometimes is a pain to deal with

Not only are they incredibly rude but they're also disorganized. We called to ask if when we bought…read moreour battery if it can be installed and they said yes. We went to the store, bought the battery but when it came time to install they told us there wasn't anyone here that could do it. They then proceeded to rent us tools for an additional $22 and the tool set was missing pieces necessary to do the install. It took an employee coming out and letting us use their personal toolbox to be able to do the job. A complete mess and drawn out process.

All the guys are very helpful and professional. They're always busy but they'll always acknowledge…read moreyour there. Very fast service

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The salesperson was very helpful in finding the items we needed and everything was in stock. Would…read morereturn.

BEWARE. I processed an online order at this Best Buy on Saturday. It was in stock and would be…read moreready to pick up in 1 hour so I purchased it. The hour goes by as well as the evening and still no notice to pick it up. Fast forward to Sunday after store opens, the status is still "preparing order". I called and spoke to an employee who said the product is coming from another store and will be ready in 4-5 days. I decided to cancel the order and was told they could do that and I could expect a refund in 7-10 days. When I told him I would call my bank to dispute the charge, he quickly said that wouldn't be necessary because they haven't finalized processing the charge ....checking my bank the charge is in pending status on my bank account. I asked to speak to a manager and was told one would call me within 4 days. Based on this experience, I will never shop Best Buy again....online or walk in. I feel this was a bait and switch situation, very dishonest practice and despicable customer service. I know the employee was doing his job and that this was a company level Best Buy issue so I don't (and didn't) fault him for this experience.

Went there for a brake light. Andrew helped find the correct bulb and even replaced it for me. He…read morewas extremely knowledgeable and helpful.

What had happen was I ordered a part in Salinas ,the orileys on Sanborn and payed for the part…read morebeing ordered to get to marina there, wanted it to get ordered the one in orileys in marina , I knew that the part guy makes there stops on certain times so I was on time to make that order request for that stop in marina the guy with glasses older guy straight being difficult said I couldnt return it there I payed in cash and that the other guy who ordered it had bropped the ball, didn't even bother on calling them back told me I have to go over there and figure it out so I had to drive back and figure it out If I could rate them a zero star I would so I would go here in marina just keep going All I needed was a brake caliper bolt