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Interstate Battery System of San Jose

4.5 (2 reviews)

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3
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8

9 years ago

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10 years ago

Start first to go to Cosco if you have a membership they also sell batteries himself there a Cosco that are really reasonable

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O'Reilly Auto Parts

O'Reilly Auto Parts

3.2(19 reviews)
1.6 mi

Because this store is located next to an ACE Hardware, convenience has found me attempting to…read morepurchase from this store many times. The past several times I've been in this store found me leaving and driving down the street to AutoZone, furious with the incredibly poor service. The staff could not care less about service or the customers! There appears to be absolutely NO-ONE managing or in charge! Absolutely ZERO professionalism care or concern for the customers! Today, my mechanic was awaiting the arrival of a part delivery to complete a routine service on one of the vehicles in our fleet. After almost an hour of waiting, he attempted to contact the vendor, Oreilly's on S. Main St. which is approx. four miles from his shop. He was placed on an indefinite hold, TWICE! The part never arrived. My mechanic could never speak to an O'Reily employee to determine of the part ever even left the shop! I had to drive to AutoZone myself to achieve the part and complete the service. I asked that my mechanic promise he would not deal with this parts store again if I was to continue having my vehicles serviced there! I have NO idea how this parts store stays in business! They certainly do not deserve to!

I went in for a battery test and I was told "I'm the only one here so I can't help you". Exact…read morewords. I have over 10 years of customer service experience and I would NEVER say that to a customer. Even if the manager was on break, I could have been told "would you mind waiting for 10 minutes, my manager is on break" I then had to go in and ask for a jump to go to another store. The manager Jose came out to give me a jump, never once saying he can help me change or test the battery. He was perfectly fine sending me to another store for them to help me. A manager leads by example and this means trying to keep the customer satisfied to the best of their abilities because a satisfied customer means they will come back and that means more revenue. They all need a retraining. My car would not start so he forcefully had to change the battery. But if it would have charged, he would not have changed it. I would have been at another location.

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O'Reilly Auto Parts
O'Reilly Auto Parts
O'Reilly Auto Parts

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Best Buy - Marina - This is how Best-Buy left it

Best Buy - Marina

2.7(195 reviews)
9.3 mi
$$

The salesperson was very helpful in finding the items we needed and everything was in stock. Would…read morereturn.

BEWARE. I processed an online order at this Best Buy on Saturday. It was in stock and would be…read moreready to pick up in 1 hour so I purchased it. The hour goes by as well as the evening and still no notice to pick it up. Fast forward to Sunday after store opens, the status is still "preparing order". I called and spoke to an employee who said the product is coming from another store and will be ready in 4-5 days. I decided to cancel the order and was told they could do that and I could expect a refund in 7-10 days. When I told him I would call my bank to dispute the charge, he quickly said that wouldn't be necessary because they haven't finalized processing the charge ....checking my bank the charge is in pending status on my bank account. I asked to speak to a manager and was told one would call me within 4 days. Based on this experience, I will never shop Best Buy again....online or walk in. I feel this was a bait and switch situation, very dishonest practice and despicable customer service. I know the employee was doing his job and that this was a company level Best Buy issue so I don't (and didn't) fault him for this experience.

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Best Buy - Marina - Great affordable Ps5 headset.

Great affordable Ps5 headset.

Best Buy - Marina - The (wrong) Ring cameras being returned to Best Buy. BB then lied to my credit card company, stating that nothing had been returned.

The (wrong) Ring cameras being returned to Best Buy. BB then lied to my credit card company, stating that nothing had been returned.

Best Buy - Marina - It looks like the entire center is being renovated.. A movie theater is in the works as well!

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It looks like the entire center is being renovated.. A movie theater is in the works as well!

Interstate Battery System of San Jose - batterystores - Updated May 2026

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