These guys are absolutely incredible. Cant say enough good things! Had a transmission concern on…read moreday 5 of a 12 day road trip, called and the owner troubleshooted some things over the phone, ultimately said we can bring it in right away and they would carve out time to take a look at it so we could get back on the road. Dropped it off that afternoon. Next day swung by to check on it around 11, they had taken a look at it and gave the green light that everything was good to go. Absolutely amazing customer service. Personable, fast, and took the time to understand the concern and communicate the findings. Would highly recommend this shop for all your auto repair needs. Oh the pricing was phenomenal as well. Thanks Dave's auto repair for taking such good care of us! If I could give you 100 stars I totally would!

Super impressed with the speed and quality of service! AC condenser blew on our way from MN to CA…read moreand Dave's was the only shop that answered their phone. They told us to bring it over and they'd have a tech look at it before close of business. We ended up staying in Rapid City for the night and they ordered parts for repair first thing the next morning. 8AM the tech started on it and we were back on the road by 9:45AM! The tech (Brandon) even aligned our headlights on the spot before we left! What a guy! Big shout out to Phalen who facilitated all the details and made a frustrating experience so much better with humor, kindness, and great conversation. They definitely earned more than 5 stars on this visit, and if we lived in Rapid CIty, this would be our shop!

The employees are amazing and so nice! We stopped here during a vacation trip for an emergency tire…read morerepair ...long story short, car rental agency gave us a car with a leaky tire in CO -- originally thought temp change was the issue but quickly found out it is a real leak.... called them and they immediately got us in and repaired it. Cannot recommend them enough!

We were visiting the area around Rapid City Sept 14-19, and had the misfortune to get a nail in our…read morerental car tire! Called the rental car service and it was going to be several hours and we happen to notice Hill Tire just down the street. The guys were great! Treated us well and took care of our tire problem promptly. Thank you Hill Tire & Supply!!

If there was an option for negative stars, Granite Motors would deserve it…read more We brought our daughter's 2016 Buick (with give or take 75,000 miles) into their service department because the check engine light kept coming on. The service writer told us the turbo was the problem and that it was covered by warranty. We were shocked, so we asked THREE different times if he was certain. Each time, he confidently reassured us it was covered. Based on that guarantee, we agreed to move forward and even requested pricing on additional maintenance. By Monday, after hearing nothing, we called--only to be told: "You're going to be upset with me." Suddenly, the story changed. Now the turbo wasn't covered. The excuse? He "fat-fingered the VIN number." This wasn't a one-time slip-up; it was repeated misinformation given three separate times. That's not just sloppy--it's outright negligence. Even worse, the service manager and dealership manager admitted fault, yet the best they were willing to offer was a measly $230 off labor. Then, instead of making things right, they started avoiding us altogether. At one point, their response was literally: "Well, you're more than welcome to come and get your vehicle as we don't have to do the work." That statement sums up the culture at Granite Motors: zero accountability, zero integrity, and zero respect for customers. They admitted fault and still refused to honor their word. That's not customer service--it's a bait-and-switch backed by arrogance. We will never do business with Granite Motors again, and we strongly urge anyone considering them for sales or service to take your business elsewhere. There are plenty of dealerships who actually stand behind their word. Granite Motors is not one of them.

Good pricing, told the salesman what I was looking for a mind they found me options. I didn't feel…read morepressured.

UPDATE - This was a 1 star review until we were contacted by this company. The service manager,…read moreJason Biers, made arrangements to come out to our RV in Hill City to replace the part. It took him longer than he thought because the old part was corroded and difficult to remove. We called to try to pay the next day and they refused to accept our money for the repair. Well done in fixing what started out as a very bad situation. We appreciate the solution and now highly recommend this business.

Great experience with my Freightliner DP motorhome at Floyd's in Rapid City, SD…read more Not every Freightliner facility is RVer-friendly, but Floyd's was both accommodating and helpful when we needed a radiator replacement. This otherwise painful event was made as pleasant as possible by the professional staff at Floyd's. They allowed us to stay in our coach in their well-lit lot and even provided power while we waited for parts. The facility is in a newer area--open, clean, and safe. A breakdown like this while on vacation is stressful and expensive, so finding a welcoming repair facility with understanding staff was incredibly refreshing. If you need repairs or maintenance for your motorhome, I highly recommend Floyd's in Rapid City, SD.

Ed and his team are top notch. Efficient, mechanical experts, and always professional. Exceptional…read morevalue.

Very knowledgable on a variety to different car and truck problems. Everyone is super friendly…read more They fixed a bunch of random things on my car, and were honest about what they couldn't. I felt they charged a fair price, and they could get me in right away which I appreciated more than anything.

Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

We are traveling and had a brake issue. The gentleman I spoke too was very kind and call to his…read moreother store and got us in for an inspection They were very prompt and courteous we got back on the road and contributed our trip!

What ever you need done to your vehicle the guys at Westside Tma got you covered they do great work…read moreand they are fairly cheap and they have a cozy waiting room. I highly recommend them

We had a great experience with you today! We are visiting from out of town and on our way back from…read moreMount Rushmore last night our tire pressure light came on. My husband found a 3 inch nail in the tire and we were supposed to pull out with our trailer this morning. It could've been a disaster, but Mitchell was able to save the day quickly and for a very fair price! I called way before the opening of business hours and somebody got back to me anyway and told me they would be able to help us early this morning. Five star service , thank you so very much!

I called about a check engine code on my 2023 chevy Duramax diesel. He said he would research it…read moreand get back to me within 15 minutes. He never did. I told him that I had an Onstar diagnostics test run with code P-1089. He never mentioned bring the truck in or I would have. I called at 9:07 AM on Wednesday, June 4th. Said he would call back within 15 minutes. He never did.