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    Internal Tax Resolution

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Internal Tax Resolution

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

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    Tax planning

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    Minerva G. Cuellar, CPA

    Minerva G. Cuellar, CPA

    (9 reviews)

    I needed help with both my 2019 personal and business taxes. Ms. Cuellar and her team did an…read moreincredible job. They stayed in touch with me and made it easy to do it all online. She didn't just take what documentation I gave her and go from there, she also asked me about things I hadn't considered before. The result was a larger refund than I expected. She made it painless and easy. I'm coming back to her next tax season! It's hard to find someone honest, invested in your best outcome, who's there to answer questions, and who doesn't drag their feet. I'm glad I found Minerva Cuellar!

    I had been a client of this firm since 2018 and had positive experiences, but this recent tax…read moreseason changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas.

    Internal Tax Resolution - taxservices - Updated May 2026

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