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Intermountain Dental

5.0 (3 reviews)
Closed • 7:00 am - 5:00 pm

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6 months ago

Cant say enough good things about Intermountain Dental. I have had nothing but great experiences every time I go there. Dr. Duke is awesome.

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8 months ago

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3 years ago

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Greg Miller Dentistry

Greg Miller Dentistry

(4 reviews)

He gave me a quote to work on 17 teeth for $11,744. I went for a second and then a third opinion…read more I had ZERO cavities and needed none of the work he told me I needed. Before you have him do any work get a second opinion!

Moved to the area not long ago and was led to believe that this office handles people with dental…read moreanxiety well. I have a very bad history with dentists, and they do make me anxious. First handful of appointments went fine, most probably due to the medication that they can liberally dispense. Recently, however, while in for crown placement I had a mold taken to replace a nightguard. The mold was taken, and I came back two weeks later to get it and was dismayed to find it was a big clunky nightguard not at all like the one my former dentist had made and not one I could sleep with. I honestly didn't know this kind was still made. I informed Dr. Miller that I had tried those in the past and could never sleep with them in and didn't think it'd work. He left to talk to the office manager, his wife, and I was left waiting so long (was supposed to be a quick visit and I was way over time too) I didn't know what was going on, so I left the room to head to the front. The office manager, Nici met me there and I showed her a picture of the nightguard I had thought I would be getting, she said she would call my former office. I said okay, that'd be great and they'll know me. She gave me a very snarky "Oh, I'll bet they do" comment. I later sent the office a text expressing my frustration with how rude and unprofessional that comment was when I meant that I had been going to my former office for nearly twenty years and the staff bought me baby gifts! I have a very good relationship with everyone there. No one responded to my text and my husband was later given a vague "sometimes words have different meanings" statement. She also admitted that they keep show nightguards in the office and that it could have been avoided if one was shown to me. When I went back to pick up the new nightguard I was told that it was not the dentist's fault that the nightguard didn't work (agreed - it was honest miscommunication on all fronts) and that I had caused too much stress on the dentist (cited lack of sleep and trying to find a new solution as the stress) and that they could no longer see me as a patient as a result. So, an honest misunderstanding with no heated exchanges or crazy demands (simply stating I knew this type of nightguard didn't work for me) resulted in me getting kicked out. In fact, the office manager was the one who was rude to me! It was embarrassing to have all the front staff know when I left too, and this was the second time that had happened. Another time I gave personal medical information because it might have relevance for treatment and as I left it seemed everyone made comments. YIKES! Now, the place is clean, and they can get work done so if you are north of Spokane that's nice. But honestly, the unprofessionalism was shocking. I'm not sure how they can say they deal well with anxious people and then completely lose it over a simple miscommunication. Later my husband went back, and Dr. Miller started making bizarre claims about me not being ''normal'' and a whole bunch of other weird stuff that was according to him almost nonsensical. Also.. if you aren't easy then you're a problem apparently. If you go - just don't piss off the office manager!

James G. Hood, DDS, PS - Dr. Hood

James G. Hood, DDS, PS

(9 reviews)

A wonderful place to be as the customer service alone makes it worth while…read more I was having an extremely difficult time finding an ortho in this city after moving here from the East Coast. I must have gone to at least a dozen places and each had a money making scheme by way of telling me that I had to take off the braces i had and put on "new age" ones or places telling me that i had to submit to a certain payment structure because their fee was so exorbitant amount of money. I finally found Dr. Hood and explained my situation to them pointing out that I had not had any check-ups in months. Instead of having me sign paper work to lock in me into a contract, worked on me that afternoon, changing my bands and tightening my braces. If that's a method of getting customers, well it worked and I decided to continue my treatment with the office. I think its some of his old timsie attitude about things makes him a real people person. DCordial, polite, attentive, and willing to talk you through the process during treatment. I never felt as if the course the doctors chose for me was wrong. Dr. Hood is very thorough and Dr. Tomer who was my primary Doctor was wonderful. Here easy going banter made a visit to the office very enjoyable. I also felt that the front desk staff was very professional. They help me set up appointments that suited my busy schedule and never declined a slot I wanted. Lastly, special thanks to Mrs. Wong for making the financing aspect of my relationship with Dr. Hood easy. I understood what my plan was, what goals were set for me with regard to the treatment and payment, and options to pay. Overall, I strongly recommend Dr.Hood- thanks again!

Dr Hood it's an awesome old school dentist. He is not one of the new breed who insist on xrays all…read morethe time or filling 10 "pre cavities". If you have a cavity he will fix it but if not, he leaves it alone. I truly appreciate the fact he does not try and run up a bill. He knows his stuff and is a great doctor.We have been to many dentists in the area but for our family, he is the one.

Intermountain Dental - cosmeticdentists - Updated May 2026

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