I struggle with BCAA every time I go there. On my most recent interaction, the staff member didn't…read morehelp me with my questions and offered me less than good suggestions. It really seems like they just don't like their jobs and are just suffering through the day.

Ask for Tanya. Excellent services, pleasant staff with great senses of humour. I get the feeling…read morethat they just wanted to help me get what I needed done as quickly as possible. I was offered coffee an even before I got to my first sip, Tanya was there to help.

I have had my taxes done by this office for the last several years. Everyone I sent to them has…read morebeen happy with their service as have I. I highly recommend them and trust them with my taxes every year. Never had a problem ..EVER. I do recommend them and have been happy with them.

Very disappointing service; they are not very friendly, they kept confusing the details of the 3…read morereturns I brought to them, and when I had a concern, I was informed that they, "did not have a process for that", instead of trying to assist a client or help rectify the situation. Spend the extra time to go to Liberty Tax in Kelowna, or go try one of the local book-keeping options in West Kelowna, which is where I'm going for 2019 taxes now!

Managed life savings of two families I know and have lost them so much money. The market has gone…read moreup and they have been bleeding money. I can't believe they are doing this to their customers. And they are charing absorbantant amounts of monthly payments to be losing their money! Wow. I am shocked and don't recommend them to anyone. Please be careful and avoide them at all costs.

Min is extremely knowledgable and trustworthy, which helped my business save a small fortune in…read moreTaxes. I needed an accountant who I could trust had my best interests at heart, without having to pay huge corporate level fees that are overpriced for a small business like my own. I received an excellent service, on time and with a friendly explanation of where I had saved money and advice on which areas of my business I could improve. I felt like I had a 'personal CFA' in my business which is a lot of added value from normal accounting responsibilities. I'd highly recommend Min if you're looking for an intelligent, friendly accountant who offers a great service and cares about her clients.

Rob at Kleenbooks has been an absolute game-changer for our business. From day one, he's been…read moreefficient, incredibly detail-oriented, and proactive about catching things we would have completely missed. His communication is seamless--clear, responsive, and easy every step of the way. We were honestly in a bind and overwhelmed trying to manage our books on our own, and Rob stepped in without hesitation. He got everything organized and up to date quickly, but what really sets him apart is how he's helped us innovate operationally. He's implemented smarter strategies, introduced better software, and built systems that have made our processes far more efficient--saving us a significant amount of time and stress. He truly goes above and beyond. If you're looking for a reliable, sharp, and forward-thinking bookkeeper who will streamline your business and help it run better, I can't recommend Rob enough. Five stars all the way!