This was my first time staying at an intercontinental hotel. My boyfriend surprised me with a quick weekend trip for my birthday. When we arrived, the Valet was super attentive and helpful. I just wish that they had a digital option for tips. If you don't have cash you have to use the ATM which is located inside the hotel near the restaurant. Check in was easy breezy. We got to our room in time to unpack and get ready for dinner. Another surprise he planned for me at the Le petit chef experience, which is located in the restaurant inside of the hotel. Our room was nice, clean and spacious. Be forewarned that there is no complimentary water and they do not have water refill stations. The only options are $9+ bottles of water. They do have room service so we did order breakfast in bed Sunday morning. The food was good and the coffee was hot. All in all it was a good experience and I would stay at an intercontinental hotel again. read more

Worst hotel I've Been to . Literally got assaulted by the security. It's on video and had the cops involved. Had a bunch of issues with the so called managers who were actually supervisors. Bunch of lies. The story is so crooked it's comical. If you need more info let me know and I can supply you with the police report, manager names and security names. Houston at its finest. I'll stick to a Marriott or Hilton from now on. read more

I have stayed at their LA location, Tokyo location and one of their partners in Korea. This is by far the worst. Where should I start. Valet was bad, I had to go up to them to get them to notice me. There were 3 guys talking having a time of their lives. The gentleman who helps with the luggage was the best. Bald African American gentleman. He was awesome. Valet is expensive compared to LA. Houston more expensive than Los Angeles? Not sure why. Rooms were clean. Cleaning crew was great. The people upfront in the check in areas could use a customer service class on how to be more friendly. Never have had this issue anywhere else. Maybe it's a Houston thing. read more

Have stayed here twice in 2025 and have been pleased both times. The rooms are well maintained, and the beds are comfortable. The staff are always friendly and helpful. Safina restaurant downstairs is a nice option if you don't want to go out nor order in. The location has been convenient for us based on where we wanted to go from the hotel. Currently, parking is $40/day if you choose to self-park and $50/day to valet. The pricing is pretty decent considering the location. The room was pretty quiet for being right on a major road. All in all, we have had no complaints and would stay here again. read more

I was just in this hotel for a single night. It was centrally located for my meeting and the staff was great. Room was clean and comfortable. Elevators were fast. Lobby was fun. No opinion on price since my group covered my room and that seemed to work fine too. read more

I recently stayed at the InterContinental Inn , and I had such a wonderful experience. From the moment I walked in, I felt welcomed and comfortable. The hotel itself was clean, quiet, and very nice, but what truly made my stay special was the manager, Michael. Michael went above and beyond to make sure everything was perfect during my stay. As a hotel manager, he handled everything with professionalism and care. He greeted guests with a smile, checked in to make sure we were happy with our rooms, and made himself available if we needed anything. He made sure the front desk staff was organized and helpful, and you could tell he leads his team by example. During my stay, Michael took the time to personally make sure my room was ready and that I had everything I needed. He asked if the temperature was comfortable, if housekeeping was doing a good job, and if there was anything else he could do to make my stay better. That kind of attention really stands out. He made me feel important, not just like another guest. I also want to mention Tiffany at the front desk. She was great as well. She greeted me warmly, handled my check-in smoothly, and answered all my questions with patience and kindness. She was professional, friendly, and very helpful every time I stopped by the desk. It's clear she cares about the guests and takes pride in her work. Because of Michael and Tiffany, my stay went from good to amazing. They both made me feel welcome and valued. Thank you for making my visit so memorable. I will definitely stay here again and highly recommend the InterContinental Inn to anyone looking for great service and true hospitality. read more

I had a pleasant stay at the hotel. I was here for two nights and the staff was both very accommodating and friendly. The room is clean and location is great as it's centrally located. We stayed in one of the suites, which was a nice and spacious room for two. I liked the complimentary bottled water. However, I could not enjoy their Nespresso machine because it looked very dusty (inside where the pods go in). Nonetheless, I hope to staying again in the future for my next Houston trip! read more

Lovely hotel with expensive bath products TO DIE FOR!! They also have room service on real dishes. They have a bar, but I was too tired to sit there. It was also super close to the front door. They also have a coffee machine in the room that I believe would take a PhD in physics to operate. They have a free shuttle van that is ridiculously slow, or busy. We waited 30 minutes for a van after they told us they'd arrive in 10 minutes. Had to make multiple calls. Sucks when you're standing in the middle of the night waiting for a shuttle. We finally called for an Uber. It's a great hotel, played by really shitty shuttle. It cost them a star in my book. read more

InterContinental Houston - Picture of bath products at hotel - Hotels Near Me - Houston, Texas

We stayed here because we were visiting my family for the holidays but didn't want to impose on the space issues they have. Cue being in the heart of the med center (which I know, why a former fellow Houstonian chooses a BUSY place), for the proximity to the museums and Rice university walkability. We loved the shuttle service which took us to the zoo and the near by museums and also stayed at InterContinental on the Club Suite level! We were greeted warmlay upon check in, and visiting our room saw a fresh plate of fruit was delivered along with infinite bottled water. The club lounge happy hour and breakfast offerings were absolutely lovely and perfect for this family of ours to travel stress free and the service was top notch as the representatives in the Club Lounge remembered all of our drink orders for social hour. Overall - my one complaint is the parking garage is a bit daunting and the amount of levels we had to drive past for valet reservation spots was a bit of a bumme, but I understand the space we are in and where we are. The lobby was lovely, I wish we spent more time there, aside from getting the absolute tastiest hot cocoa and enjoying in the Christmas holiday decor, we hunkered down in the Club space, and never left our bubble when we were on property. I also have to commend their gym fitness space, the complimentary water and the machine amenities were great to see and I enjoyed all that I could in the space! read more

We stayed here using our IHG credit card free night which was nice to be able to use on one of IHG's top tier hotel line. The hotel was really clean with a modern interior design. We also took advantage of our IHG status for a free drink at the hotel bar and we were glad we did! It is a solid hotel bar that is well stocked with booze! The only downside is parking for self parking is $29 daily. And the pool was small and cloudy so we didn't take part in the pool. The gym is small but decent. read more

We didn't stay overnight however we came for a wedding celebration. The hotel lobby is very nice, staff were excellent. There is a parking fee/valet for $30/night, which was not too bad. The venue was set up so beautifully. I mean the light fixtures were different, made the room look so elegant. The food they served was excellent: the steak was cooked perfectly and the chicken was not dry. I do love they gave us both protein (though some people may not like that). But, I loved it and it was the perfect amount. read more

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Very nice. We were well taken care of. From the valet helping with our bags to the room service. And the staff kept everything clean and was helpful with any questions we had. read more

We came here because we had a reservation at a hotel near the cruise ports, but due to the hurricane they were damaged. This hotel was one of the few with availability but was also over an hour away from Galveston and the ports. The room was nice, cost over $30 to park per night. They had a bar and a restruant that would deliver to your room for a price. The pressure in the shower was good and the bath tube was a decent size. It cost almost $400 for the one night we stayed. Since I live over 6 hours from Galveston I had to get this hotel due to the predicament, but it was not worth it for me. The counter workers were nice, but this hotel was almost double the price of my Galveston hotel near the cruise port just to sleep in and I didn't sleep well. I felt warm under during the night. read more

InterContinental Houston - Nice room cost about $365 a night - Hotels Near Me - Houston, Texas

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My husband has cancer. He was quoted a rate of 179. He is undergoing treatment for months. He booked Intercontinental through their system and they repeatedly charged him the full rate. When I called them on it, they blamed my husband. They blamed a patient at MDANDERSON on booking their reservation wrong and would not give us a refund. He had two chemo treatments in January and we were charged over $2000. He did valet because he was too weak to carry his bags, but fuck $2000? and then when I pointed out the mistake they just said up yours? These people are awful. Awful. it's bad enough to go through the stress of cancer treatment...to be gouged by a heartless corporation whose only goal is to nickel and dime you...heartless. read more

My husband and I really enjoyed staying here on our wedding night, just before our honeymoon trip overseas the next day. We stayed in a spacious executive room on the concierge level with access to their lounge, which included breakfast. The food and drinks were good quality and there was a lot of staff constantly replenishing and cleaning the buffet. The executive concierge lounge peovided sweeping views of the city and felt nicely private. Very few guests were there, so it was quiet as well. :) read more

The IHG Intercontinental brand has established itself as a luxury-style resort hotel in the midst of the action in many large American cities. I usually stay at one of the two (2!) in Cleveland, but we needed to come to Houston a few times this year and decamped here. Impeccable. If you are driving in, note that there is a weird little off-ramp-like jog off of the main road to get to the valet area curb cut. If you miss it, you'll need to drive around a very busy city block to get back in the game. Did I do this? Yes. My fault. In any case, the valet service is well worth the money. And, you know what, even if you don't need help with your bags, get help with them. Have one of the dutiful staff carry your bags up and tip them well. We got bar and restaurant advice from our guy that served us well the whole time we were in town. The cleanliness of the rooms cannot be overstated. You could eat dinner off the floors. Tip your housekeeping crew, too. They keep this place looking fresh out of the wrapper. We used both in house bars and the restaurants. $15 for a great hotel, sit down, breakfast in the restaurant is a very fair price. The breakfast buffet is pricier, and we did not try it, but it looked great. As with most IHG Intercontinentals, they have an added charge "club room" with breakfast and evening cocktail options. We're trying that on our next stay. The only gripe I have about this place is that I don't live there. read more

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Rooms are good and clean & beds/sheets comfy, issue is price of parking and food/drinks are LA prices. Valet $50/day self parking $40/day. $20/drink. Cheese omelette $27? read more

Let's get into my stay at The InterContinental. The hotel is lively but not in a spring break type of way. This is a busy hotel but mainly with professionals (majority in the medical field.) I mean this hotel is located in the middle of the Medical district in Houston. Hands down this might have been one of the best hotel experiences I have had in a while. If you read my reviews you would know some of my horror stories. LAWDDDD! But this was refreshing. The staff was quick and efficient. Polite and personable. I didn't encounter an employee there that didn't speak. There is literally nothing bad I have to say about this hotel or with my stay. The room was spacious. Literally spotless. The bed was really comfortable. They offered premium cable channels with your stay. Lots of natural light. And unlike most hotels they offer turn down service daily. A lot of hotel stopped the service post COVID so it's nice to welcomed with an old tradition. YES bring back turn down service people!!! On top everything being top tier you are located near tons of amazing restaurants. Just a few suggestions that's in the area and delicious North Italia, Tamashi (FIREEEE) and Potente. The InterContinental also have an onsite restaurant that has a full bar and the drinks are out of this world delicious. Parking is a breeze you can either self-park for a daily rate of $26 or valet (which I believe is 24 hours) for $35. And those valet workers are hustling getting people car to them in a timely manner. 10/10 recommend this location. read more

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My husband and I have stayed at this location a few times for his birthday, and we have a good experience each visit. The staff is warm and welcoming, the hotel is spotless, and it's in a prime location. You're minutes away from Rice Village, excellent dining, and any major hospital in the medical center. I wouldn't advise parking a truck in the garage since it's a tight fit, and cars whip around the corners. Same goes for large SUVs. We had drink vouchers per our IHG status, and the service was incredible. I also noticed the food menu has gluten-free options for those with sensitivities. Per usual, we will probably be returning in November! read more

InterContinental Houston - Lobby at Christmas - Hotels Near Me - Houston, Texas

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was here for a Viet fashion show gala :) hotel concierge was so welcoming to show us models to makeup room to prepare and rehearse! solid choice entrées, i would recommend the salmon, very tender! (very nice that they served the models first thing) valet was $20 for my whole day, but make sure to get your ticket validated if you go here for events ($10 discount) read more

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Beautiful hotel with a courteous staff and good food. The lobby area is grand and beautifully decorated. My stay was very pleasant, room was large, clean and well equipped with coffee and toiletries. Enjoyed snacks and dinner at the restaurant downstairs. read more

We had dinner. Was OK. There was quite a wait and not very busy. Convenient. Food very good. Enjoyed the octopus. Perfect cook on the filet. Espresso martini hit the spot. 4 stars because it seemed the service was quite slow. read more

This is my new go to hotel in Houston. I have stayed here twice now and the hotel is impeccable. From checkin to check out the service is outstanding. The front desk staff are very courteous and efficient. The rooms are well appointed and spacious. The hotel itself is fairly new, and is very clean. The onsite bar and restaurant have some of the best hotel food I have ever had. The bartenders are geniuses when it comes to making drinks. The in room dinning team are amazing. Every aspect of this hotel is virtually perfect. I am looking forward to my next trip to Houston! Highly recommend this hotel. read more

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IF YOU ARE A BUSINESS PERSON DO NOT USE THIS HOTEL!! I booked a stay and a client dinner on June 13. Upon paying for the dinner, the server said the restaurant bill would be on my hotel folio, so I did not keep a copy of the receipt. However, the receipt was not included on the folio, so I called the hotel to get it emailed to me. That was over a month ago, and after at least 6 calls and 12 emails, I have yet to receive my receipt. My credit card bill is past due and my company is upset and I am on hold right now once again trying to get a simple receipt!!! THE CUSTOMER SERVICE IS BEYOND HORRIBLE!!! read more

I'll not stay here again. The hotel was very beautiful downstairs, lobby area. However, the alert at 4 o'clock in the morning to immediately evacuate the building because of fire... Wasn't funny. The intercom did say false alarm, false alarm a bit later after we were up and preparing to evacuate. Then it came again about 6:45...immediately evacuate the building. Do not use the elevators, go down the nearest stairs... That time they did not say false alarm. So I get my husband up who has just been at MD Anderson having a procedure the day before who should not be walking downstairs... And I take him down nine flights of stairs (9th floor)... All to find out that it was just another false alarm. The fact that they did not come back on the intercom and say it was a false alarm is ridiculous. Carpet in our room was wet. Found it overpriced for the quality we received. Nope on this one. read more

I visited the hotel for the first time today to attend a professional symposium and evening banquet. The food servers were excellent, and the food was several steps above standard banquet fare. I have to dock them a couple of stars for the unacceptable conduct of their parking valets. If you self-park, you have to negotiate a very tight parking garage that requires right turns. This is challenging but doable, but for the fact that the valets drive aggressively and prevent other drivers from making safe turns in the opposite direction. When I asked one valet in a full-size SUV to back away from the turn so that I could make the turn in my mid-sized sedan, he refused and proclaimed that I don't know how to drive. Obviously I will not reward such absence of professionalism with a return visit. read more

This hotel is amazing! The service from the door to my room, and bar was great. I was here from a conference. The room comes with hand lotion, and nosy was that both smell great! My room was facing the pool so that was a nice view. The bar had live music and specialty cocktails. I particularly enjoyed the cocktail of the day a pineapple margarita with tajin. read more

InterContinental Houston - Hotels Near Me - Houston, Texas

On our way back from NOLA, we stopped here and we were assisted from the time we pulled up to the hotel, to the time we left the next morning. The valet was friendly, the bellhop was helpful, and the lady who checked us in was welcoming. The bellhop It was such a beautiful hotel, and got a good night's rest. The room was comfortable, and everything about it made our stay well worth our long drive. We were accommodated with our request for late checkout, even when I accidentally checked us out of the room through the tv.... All my husband had to do was call down to the front desk and she fixed that little hiccup. read more

Had never been here before, but we wound up here to watch Super Bowl at the bar last night. And all I can say is WOW!! The hotel is beautiful and insanely clean and staff top notch. At the bar - which was fairly crowded - two fine young ladies - Jackie & Kat - totally owned the joint and made everyone feel right at home. Other servers as well, I just don't know their names. As for food, the crab cakes and pizza we ordered was delish. Pizza pictured here, but probably shoulda snapped before gobbling half of it down! We will be back. Soon! read more

InterContinental Houston - Pizza!!! Italian sausage, pineapple, red onion. Yum!! - Hotels Near Me - Houston, Texas

I know hotels because I travel a lot. I've seen it all. This hotel deserves 100 stars. Very clean, convenient location, great parking, good service. Honestly the menu at the hotel restaurant is absolutely mind blowing. The rooms are elegant. I loved that it's 5-10 minutes from all the cool stuff to do in Houston. read more

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This InterContinental location is excellent. Quite possibly one of the best InterContinental hotels I have ever stayed in. It is walking distance from Rice University, and a short walk from the Texas Medical Center. The building is quite modern, clean and elegant. The rooms are very spacious, as is the washroom inside. They are also kept QUITE SPOTLESS, and the hotel is secure in that you cannot operate the elevator unless you have your room key on you. Toiletries like shampoo and body wash are provided in the washroom. The staff are very friendly and will always go out of their way to ensure you have a great stay here. The restaurant has excellent food at pretty good prices overall - not as expensive as I thought it would be. Honestly, it was some of the best hotel food I've ever had. Their omelettes and home fries were absolutely delicious and were a great way to start off my day while I was in town for business. You also receive two free waters here if you're an elite member as part of the IHG rewards program (I don't remember if you would still be able to get two free waters regardless). Awesome! I cannot speak on behalf of what parking or valet here is like as I did not have a car when here. This is my go to hotel when in Houston. I'm not sure when I'll be back, but if travels do take me back to the Houston area, I will definitely stay here again! read more

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Whenever I come to Houston I try to stay at the intercontinental simply because it is the best overall hotel in the city. My work takes me to Houston frequently and no other location excels in luxury, location, and outstanding service to the degree that the intercontinental does. On my most recent trip the housekeeping staff had to leave our room half cleaned because, they were called to an emergency. However, we thought that someone had entered our room when we were gone. We called the front desk and not only did they treat the matter seriously but, they vigorously investigated and let us know exactly what happened the following morning. I want to highlight Freddy, the head of security, as he was highly professional and efficient. You're always in good hands when you stay at the intercontinental. read more

Great place in the heart of the medical center with all of the amenities. We were able to bring our dog and it was our last night in Houston before moving so we really appreciated staying at such a nice place. Everything was clean, well stocked, and just perfect. All three of us slept really well. The front desk personnel were all professional and really nice so it was a wonderful last night in Houston. read more

InterContinental Houston - Mollie loves the Intercontinental! - Hotels Near Me - Houston, Texas

I've been staying at this hotel while visiting family in Houston and this hotel is very beautiful and nicely decorated everything looks crisp and clean. I'm on the 11th floor and the room view is amazing! They give you the robe,slippers, iron/board, hairdryer Bible and a box of toiletries as well as k cup coffee maker. The only thing missing was a microwave. There are a lot of amenities here there is a gym, bar, restaurant and pool. The hotel is pretty new so the pool isn't much to see as of yet. But it looks like they have a lot of space to start building and adding more parts to it. The breakfast at the restaurant is at an additional fee. The pricing is about the same as any restaurant in the area. The customer service is very satisfactory everyone is super nice and helpful. I love going down to the restaurant to eat in the daytime because the restaurant is surrounded by glass walls so you can see the town moving during the day. read more

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This is a great InterContinental location! If you need to visit Houston or the Texas Medical Center, this is an excellent option. The staff is excellent. The service is great. More importantly, it is immaculate and safe because of its attention to detail for COVID. You won't be disappointed. Stay here if you can. read more

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Where to start with this hotel...from the outside it seems pretty great. The valet service that greets you is incredibly helpful and friendly, truly a highlight of my stay. If I were to give a rating purely base on the valet and shuttle interactions I had, this hotel would earn 5 stars easily. However, the rest of my experience was a mixed bag at best. Let's start with the good parts, though. Lobby: The bar staff was nice, and the lobby has plenty of comfortable furniture to lounge on. They also stocked complimentary hot chocolate on a near-daily basis, which was quite delicious. However, it was very strange that on the day after Thanksgiving, they had already put up Christmas decorations, even though that holiday was still a month away. It made the overall atmosphere a bit off-putting, to say the least. Rooms: The rooms themselves were nice enough on the surface, certainly clean and well-kept. However, the beds were extremely firm, to the point that I never got a good night's sleep during my entire stay, and I woke up with back pain every single morning (something I almost never experience). The sheets on the bed were incredibly thin, and the blanket somewhat scratchy, with both being so short on the bed that it was difficult to sleep fully covered or get comfortable and warm. The showerhead was just barely a step above poor, and it was positioned so close to the ceiling that short people have a hard time reaching it to adjust the angle or settings. The rooms are also extremely dry, so much so that I woke up with cotton mouth every single morning of my stay. You could skip a towel after a shower and have your whole body be dry in about 5 minutes with how quickly moisture was drawn out of those rooms. Housekeeping: This was probably the biggest disappointment of my entire stay. While the housekeeping staff did successfully take care of most of the basics when cleaning the room, there were a few peculiar and consistent misses that I noticed repeatedly. For some reason, every day the housekeeping staff would touch, pick up, and move all of my toiletries on the bathroom counter, but for no discernible reason. You would think they were doing so in order to clean the counter, but the space they cleared on the counter was never cleaned. Each time they would leave behind dried rings of toothpaste water which came up easily with a wet washcloth, evidence that they hadn't even wiped down the counter. So why were they touching and moving all of my belongings? Additionally, some days they would fail to replace some of the toiletry supplies, such as the cotton swabs. Worst of all, however, they kept taking all of my dirty washcloths without replacing them with clean ones! During my entire ten night stay, I only got a clean supply of washcloths once, despite housekeeping cleaning my room every single day. They didn't even leave me the dirty ones to reuse; they apparently felt it was fine that the room would just have fewer or no washcloths altogether. Front Desk: The front desk staff was a mixed bag as well. When I tried to call them about the lack of washcloths when I discovered it at 10:30 pm as I was trying to take a shower and go to bed, they promised to send up clean ones for me immediately. After waiting in my room for an hour, nobody showed. So, I called the front desk again, and they acted like they didn't even know I had an outstanding request! I finally got my clean washcloths on the second try and was able to take my shower after midnight, far later than I'd planned. To make matters worse, they clearly didn't address the issue with housekeeping. I carefully laid out my stack of clean washcloths on the counter that night, and the next morning the housekeepers took all of them and left me with no washcloths AGAIN! Thus continued the issue for many more days without correction, despite my having raised the issue with the front desk multiple times. I had another issue dealing with the front desk when I needed to extend my reservation by a few days. This happened twice, and on both occasions the staff neglected to give me any information about the costs of extending my stay. They happily took my credit card and charged me for an additional 8 days, but they didn't bother to give me any information on the costs until I received the bill in an email after I'd already checked out. The one good thing I can say about the front desk staff is that when a family member in another room received a package, they were nice enough to tell me when we spoke so that I could let my relative know it was waiting for them. Overall, this hotel positions itself as a four-star property, but it only delivers a two-and-a-half star experience instead. The service is wildly inconsistent, and even attempts to report issues went uncorrected. That makes the value of a stay here an incredibly poor proposition, and I'm going to think long and hard before I make that choice again. read more

We stayed at this hotel bcuz it was close to the hospital my brother was admitted to. What a great experience! Super nice hotel, esp. the breakfast served upstairs at the premium lounge. The food was excellent and the room was immaculate. It is now our go to hotel when we visit Houston. Some of the staff seemed less than friendly, particularly a waitress who served us, but nevertheless it didn't affect our enjoyable stay. read more

InterContinental Houston - Beautiful views of Houston! - Hotels Near Me - Houston, Texas

Very nice hotel! Great location in Medical Area. Room are very clean and stylish. One of best breakfast buffets!!! Our waiter was awesome. Dinner menu was average. Will come back. read more

InterContinental Houston - Entrance. - Hotels Near Me - Houston, Texas

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Our 3n/4d stay was great! We really enjoyed the hospitality, every time we would enter or leave the building we would be greeted with warm "hello's" and "good evening's". Because of our late nights getting back into the room we would leave the DND on the door however, if services were needed the front desk quickly assisted with that. Everything would be refreshed as if it was our first time checking in (now I especially liked that). The fact that you could keep up with your bill on TV was a plus, no gimmicks...no way anyone could say you weren't aware of the fees or taxes. We enjoyed everything about this hotel and plan to frequent when traveling Houston, that's just how much of an amazing time my family and I had there. You can't put a price on comfort and quality. read more

InterContinental Houston - Hotels Near Me - Houston, Texas

My husband and I stayed here while he had treatment at MD Anderson. Our room would not get warmer than 66 and was initially set to 63. We called to complain and maintenance either could not fix it or housekeeping reset the AC to too cold. We were not offered another room, blankets, or another solution. For a hotel that likely caters to a larger population of cancer patients, they seem ill-prepared. The buffet was not ready by 6:30, when it opens. When my husband talked to management after we left, he was not helpful. We do not recommend this hotel. read more