Good real estate broker. Knows the East Bay well. Particularly liked his advice of having me look…read moreat properties that fit my profile that sold recently and giving me the rundown on what happened with all of them. It helped me understand and get realistic expectations about what to expect. Communication excellent, as seems to be standard for brokers. He also had some people he knew to help paint and make some fixes to my home, who potentially could have been a bit better in terms of communication, but not enough to warrant loss of star for Perry here.

Perry was beyond wonderful to work with! As first time home buyers, my husband and I had no idea…read morewhat to do or how to do it. Perry so graciously walked us through each step and explained everything. He was on top of every text we sent within minutes. He booked appointments for many house viewings in no time. Not to mention he was in Berkley driving out to Livermore each time we wanted to check something out. 10/10 stars. 12/10 if I could, exceeded every expectation I could have had for a realtor. Will be recommending him not only on here but to all my friends and family looking to buy a house in the future in the bay area. I'll leave you with this, we felt like family by the time we were said and done with our whole transaction. He had literally met my whole family and still texts/calls to check in and say hi :) He's a good apple in this crazy world!

Eugene is a great resource in this crazy SF real estate market…read more He was incredibly helpful and easy to work with during my recent condo purchase. Somehow he worked some magic with the seller's agent to the point where they accepted my offer which was a tad under the highest offer. He's up to speed with current technology and communicates well through email, txt, facebook and whatever. On top of all this, he's a great guy who loves great food!

Eugene Pak is fantastic. I highly recommend him for any real estate sale or purchase. I was…read morerelocating to NYC and wanted to sell my condo in San Francisco quickly, before I moved, but not so quickly that the process would be compromised. Eugene made everything happen quickly and I was very happy with the end result. We had Open Houses on a Saturday and Sunday, and were deciding on offers the following day. It was clear he has very strong relationships in the real estate community, which I think makes a large impact. He is extremely professional and knowledgable. He is responsive at all hours. The marketing material Eugene put together for my condo sale was beautiful - my condo even had its own url, in additional to the hard copy materials typical of realtors. Eugene also connected me to a realtor in New York, who found me a new home here (again, Eugene has great relationships).

Steve recently helped us find our first home in the Bay Area and I had to take a moment to write up…read morea review for him and his services. We honestly couldn't have been more pleased with the process of buying a home, and with Steve himself. He's truly a great, honest, caring, and thoughtful person and that comes across in dealing with him during the home buying process. Because buying a home is such a personal endeavor, you want someone who feels like they're on your side, have you covered, are patient with any questions you have, and can walk you through the process, whether it's the first time you're buying or the fiftieth! Steve's that person, he made our journey pleasant, knows the industry, the area, the trends, and so much more extremely well. He's just overall such and incredible realtor you should really consider him. We'll be referring all our friends and colleagues to Steve when they look out in the Walnut Creek/Pleasant Hill/Concord area and would absolutely love the chance to work with him again. He's already been invited to our housewarming party! Thanks so much Steve.

Steve Hansen is as good as it gets(!) when it comes to the right combination of knowledge,…read morefollow-through, and honesty. I first met Steve over a year ago at one of his open houses. What immediately struck me was how I didn't feel like I was talking with a salesman. He was approachable and knowledgeable without being pushy. When I was ready to sell my home in September, I took the opportunity to reacquaint myself with Steve. After a great discussion of his vision and marketing strategy for selling houses, I tasked him with addressing a few of my concerns specifically related to my home. His subsequent follow-up and thoughtfulness sealed the deal for me. Since this was my first time as a seller, I expected to be overwhelmed. Surprisingly this experience became minimally stressful because of Steve. He was always accessible (and quickly responsive) and devoted quality time in answering my questions. When there was a need for some repair/inspection work, Steve had contacts readily available. I chatted with one of his go-to guys and he came across just as honest as Steve. If you are looking for someone who cares just as much about your selling/buying experience as, if not more than, the final outcome, then Steve Hansen is your guy!

John Roach was our agent when we sold our home in Noe Valley a few weeks ago. He was also the…read morelisting agent when we bought the same house a few years earlier--we liked him so much, we decided to hire him to represent us as sellers. John and his business partner, John Twomey, are top notch. Both are incredibly responsive, professional and knowledgeable about the San Francisco market. Throughout the process, John provided impeccable service and made us feel like we were his only client (when I know we were not). We are also very pleased with the results. My husband and I have worked with several real estate agents in the Bay Area, and John Roach is by far the best. I would not hesitate to work with him again--either as a buyer or seller.

When we first thought about buying a home last year we were absolutely clueless about the process…read moreand didn't know the city very well. To begin with we thought we could manage without a proper agent, and try to organize things through Redfin. We met John by chance at an open house in Noe Valley and were immediately impressed by his knowledge, energy, and vast experience in the SF real estate market. He emailed us frequently with property details, showing an acute eye for our tastes! We were looking mostly in the Noe Valley and the Mission, but I had the impression that John knew the whole city intimately. Once we found somewhere we were seriously interested in, we began working with him as our buyer's agent. He helped with every aspect of the process, from large-scale negotiation to tiny details, and from interpreting the inspection results to arranging financing. His acumen and willingness to work hard on our behalf made it possible to buy this house; even when it looked as if the sale might fall through he continued working tirelessly, and when we had to leave town at a crucial point in the process he masterminded events from his SF office. Since moving in we have missed his friendly manner! I hope we won't be moving again any time soon, but if we did we would without a doubt work with John again.

This review is for Dave Nardi. Dave Nardi (David Nardi)…read morehelped me prepare for and sell a condo I inherited, and I was lucky to be referred to him by another realtor who was retiring. This was all new to me, I had no clue what I was doing. It's a very intimidating process when not familiar w/ all of it. Dave calmly, and patiently walked me through the process. He continually and thoroughly kept me informed from beginning to end, gave his recommendations without being pushy, gave all the pros and cons for me to weigh and recommended an excellent & trustworthy repair person. Whatever he wasn't sure about he'd find out and get back to me. I've heard some realtors aren't always straightforward or honest - that's not Dave! His honesty and integrity are WELL ABOVE par and exactly what I needed during such a vulnerable process. His level of integrity is rare to find these days. He's also very respectful, humble and friendly. I felt very protected in the sell and have no concerns of any possible issues later on. He works really really hard and was very much on top of things. I absolutely recommend him, he's left a lasting impression w/ me.

I've been alive for little over 3 decades and this agent David Nardi from the establishment…read moreWindermere Diablo Realty is by far the BEST agent I have ever worked with. He is very kind, thoughtful, respectful, yet very professional. He values family, friends and the life that has them. As a realtor agent who rents houses / apts, he knows what people value in a "home". He respected and delivered all of our questions or concerns that we now can call our place, home. We have been renting through him for year and a half and everything from the very beginning to this current, I am astonished that you could trust a realtor/agent/Landlord like this. Agents I've worked in the past were either flaky, greedy, or untrustworthy. But David really put faith back in the humanity for me. My wife and myself are both grateful and very much looking forward to continue working with him. We wish him all the best.

I want to thank you again for answering all my questions and concern in regards to all the…read moremisinformation going around about the future of the real estate market. I appreciate the honesty and patience you had with me. I will weight all the options you presented to me in regards to my home, but I still remain undecided if I should refinance or sell. I will stay in touch. Thank you again, and good luck with your new business.

As the homebuying experience can be a relatively challenging experience, I am so grateful and…read moreappreciative to have successfully completed the process with James as my real estate agent. In addition to being extremely responsive, knowledgeable, and detail oriented, he brings a positive, energetic, and supportive approach that builds enthusiasm throughout the process. James provided invaluable insights on home types, distinguishing characteristics, neighborhoods, and key considerations that really helped navigate the wide range of locations and housing options in the east Bay Area. I would highly recommend James if you're embarking on a similar homebuying journey!

Wow! I heard that Gary used to work at Nordstrom's and his service level sure seems to back that…read moreup. We used Gary to purchase our home in SF in 2006 and he was a first class act throughout. Always prompt, respectful, highly knowledgeable and willing to work with us to meet our specific goals. He helped us execute a quick and very smooth transaction. But the story doesn't stop there. Three years later I am still in touch with Gary and am recommending him to anyone who is in the market because he still is providing me with value. When the city of SF decided last year that in the face of the worst real estate market on record, they would allow residents to petition for lowered tax assessed values, Gary got me a listing of comparable home sales in my neighborhood. I used these to successfully get my taxes reduced by a substantial amount. This year I just did the same thing and anticipate even more savings. Gary gets it that real estate is about creating lasting relationships and providing five star service to his clients - both during and well after the transaction is done. I highly recommend him.

Gary Snow and Gary Johnson of Paragon Real Estate Group just helped to sell our home, a tenancy in…read morecommon, for a profit! Selling a TIC purchased in early 2007 for a profit in 2011 is an awesome achievement that lesser real estate agents could not have achieved. Here is how they did it: - Personally attended all open houses. Many local agents allow non-realtors to host their open houses; - Personally attended all scheduled viewings by potential buyers. Most local agents simply put a lock box on your door and allow buying agents to walk through unescorted; - Committed to our asking price. Many realtors continually try to get their clients to lower their asking price. Of course it is easy to sell a house if the price is low enough. A pro will take on the challenge of making money for their clients; - Worked with professional photographers and designers to generate a personalized website for the house; - Created beautiful color brochures on high quality paper stock; - Hosted and marketed an evening open house for people in the neighborhood; - Demonstrated years of local real estate knowledge; and - Communicated very well. Gary Snow and Gary Johnson provide excellent service and easily merit a five star review.