We used Intentional Accounting to due our personal taxes in 2023 and they ended up having to file an extension. they claimed that they needed to file the extension due to us not getting our information to them on time. Once 2023 taxes were completed the charge was $ 959.95. We used them in 2024 for tax purpose's and made sure they had all of our information early but they kept contacting us regarding our information. We ended up send our information to them 3 times or more. They kept losing it or misplacing it. They never reached out to us at the beginning of 2024 to inform us on where we could save or cut back for a better outcome in the bottom line of our taxes, end results was we ended up having to pay approximately $ 28,000.00, I do not believe that there best interest was in saving us any money because they waited right up until October 15th to contact us and inform us that we needed to make a $24,000.00 payment that same day. This left us scrambling to pull the funds together and submit them. After submitting the funds we ended up having to pay another $ 1,750.00 as a penalty. I can honestly say that Intentional Accounting has no one's best interest at heart except their own. They told us that they had sent us an invoice for their service's but we never received it. Then they complained, saying that the invoice was past due. When we did finally receive the invoice, their charge, it had doubled in price from 2023 to 2024. These people are very unprofessional in their service's due to the fact that they do not do what their claim to do on their website. They do not give you advice on how to save on your taxes. We are proof of that because of having to pay out approximately $ 28,000.00 at the spur of the moment or have to face penalties and interest due to intentional Accounting lack of communication. I would not recommend using these people's service's if you want to save money on your taxes.
They do not return phone calls. They only call when they need some info that we already sent to them and they do not have any problem's telling you untruth's.
Come to find out they are using AI to do people's taxes, not real accountant's. read more