Shows as open. Sign on door shows open. Lights are on, but front door locked. Even made an…read moreappointment, but still no answer on phone. If you are not open, then remove the open sign and let people know to not waste their time. Called another Total Point in another town and was told they do not have a provider at this office in Athens. Again, put up some signs and don't accept appointments online if you are not open. Waste of my time trying to go here for URGENT care.

From the owner: Right Care. Right Now. Right Here in Athens.read more

Pat is absolutely fabulous. Great bedside manner and her nurse is super helpful. I am so happy to…read morehave found this office. You can get in and out quick and she accepts most or all insurance! Did I mention she and her nurse are hilarious? I love that about them ;)

From the owner: Welcome To Our Practice East Texas Family Care is a warm and…read morewelcoming family medicine practice in Palestine, Texas, founded by skilled physician assistant Patricia Edwards, PA-C, and her exceptional staff. The practice takes an integrative and patient-centered approach to caring for patients of all ages. The team at East Texas Family Care have over 23 years of experience in healthcare, particularly in family medicine. They offer one-on-one, quality care for patients and their entire families in-person or from the comfort of their homes via telemedicine. During your appointment, they take the time to listen to patients' concerns, and learn more about how they can best help them, one step at a time. For hormone replacement therapy, they offer BioTE® pellets, nutraceutical dietary supplements, Nexplanon® birth control implants, and oral contraceptives. They also provide medication prescriptions, health education, nutrition counseling, and resources for weight loss and pain management. Patients with hypertension (high blood pressure), Type 2 diabetes, chronic obstructive pulmonary disease (COPD), and other chronic conditions can rely on East Texas Family Care for top-quality services to help guide you through your condition. In addition, they provide urgent care for COVID-19 testing, illnesses, and other minor injuries...

Tyler Complete Care is my go to when I don`t feel like I can go anymore.. I had a wonderful…read moreexperience and received excellent care from both the Dr. McDonald and Jennifer the nurse. They were kind, attentive, and professional throughout my visit. The check-up was thorough and completed quickly, while still making sure everything was carefully reviewed. I truly appreciate the great care, efficiency, and attention to detail from the time I walk thru their doors. Everyone there goes above and beyond. Thank you for always making my visit such a positive experience! Sincerely, D Huff

This is the BEST and the MOST AMAZING urgent care you can ever receive. The front staff, every…read morenurse you encounter, all of them are amazing. You will not find a kinder and more caring staff than TCC. We live in the area, and unfortunately I am severely immunocompromised. We never have walked in when we were met with anyone who was anything less than amazing, kind, and willing to help resolve whatever was going on until I could see my PCP. They have even gone so far as to call my Dallas neurologist. 10,000 stars for this amazing team! We love Dr. Ro, Dr. McD, and everyone else! Do not go anywhere else!!!!! You are in the BEST hands here!!!!!!!

Hope I never need them again but if I do that's where I'll go hands down. Three thumbs up. CLEAN…read moreGREAT STAFF EASY TO DEAL WITH

I have been to Hospitality a few times both as a family member and as a patient. For the most part,…read moreI have had a great experience. However, Dr. Skylar Roman has not been pleasant. With every encounter that I have had with him, he was not understanding and quite unprofessional in his interactions with patients. His words toward his patients are judgmental and condescending. Although most of the staff are amazing at Hospitality, I will not be back because of this doctor. The atmosphere is nice, and (most of the time) the staff will treat you well. I do not recommend being under the care of Dr. Skylar Roman.

The nursing staff leaves something to be desired, they lack training in communication and…read moreprofessionalism, they also seriously lack training in listening skills. They not only called security on a patient requesting an advocate and were quick to make themselves a victim with fabricated information that left security feeling the need to apologize and blaming their behavior on having "mostly druggies" and patients. The doctors were wonderful, and my procedure went great, but the care on the med surg floor was abysmal and left me thanking God that the doctors did well with the procedure and there were no complications

It's called UT health Athens now but it's the same low quality care!…read more I, personally will never return to a UT Health facility! My vet runs a better animal hospital than UT Health/Ardent Health runs the local hospital!

Dr. Pino diagnosed my earache with professionalism and speed. His bedside manner was excellent. I…read morerecommend UT Urgent Care in Canton. JD

The girl at front desk acts like she would rather be anywhere else than being at her job. Had to…read morewait 2 hours to see someone then Ms Babbit did nothing but give me $52 worth of medicine that has done nothing and I ask her for antibiotic and steroid shot. She refused both. Thanks for ruining my Christmas.

Very attentive and concerned about me. Explained everything and helped me make good choices.read more

Arrived at about 645pm with extreme pain and nausea from an abscessed tooth. The antibiotics the…read moredentist had prescribed were messing me up big time. Dr Joshua H listened to my explanation and assured me he'd help. He prescribed a new antibiotic, called it in and after picking it up I headed home. Within 3 hrs of taking it my nausea was GONE! Everyday that I took it the swelling and pain went down. By the time I made it to the dentist for treatment I only had a bit of swelling and pain. The Dr knows his stuff! Price was very affordable with my insurance and the support staff were helpful and pleasant despite it being at the end of their working day. Highly recommend them!

The doctors here really help talk you through everything, they're amazing to my son and really try…read moreto get to know him as a person so many people recommend me to go here and I'm so happy I did because this will always be our families doctor.

I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

If I could give this hospital LOWER than one star, I absolutely would!!! My family has had the…read moreworst experience ever with this hospital. I definitely would not recommend them if you actually want to get the attention and help you are seeking when you go to an ER and are then admitted to the hospital. They are the perfect example of ruining a good thing by expanding and getting too big to maintain a modicum of patient care. They are beyond horrific! Definitely find another place for treatment because this isn't it!

Everyone here at Total Point in Ennis is so friendly and accommodating! These people have the best…read moreattitudes. From the front desk to the nurse and doctor. They are very fast and efficient but listen and do not make you feel rushed. You ladies keep up the great work & friendliness. Y'all rock!

They are great. Highly recommend going here. They will take great care of you. Staff is very kind.read more