i had to get sargent to get my car owner was withheld car and made me get cash refused to take debit card or credit. discrimination ! he also made me buy his new tool to check carbon monoxide coming into my car....westlake smog check told me it was from carbon build up in exhaust!!!!!!! to just clean it out. this guy charged me $$$$$$$$$$200~~~~~~~~~ and failed to repair~! guess its time we meet again old buddy!!! time to face the truth!!!!!!!!!!!!!! and he left a wrench and bolts ontop of my car did not put car back together thank god i live a few blocks away! read more

I first came here because Costco had them recommended for the post-tire install alignment. David was quick and responsive, and very honest. The integrity part of the name fits. Since then, I've come back a handful of times for different things. David has been stellar each time, coming back with a quote that matched the final pricing and was great at communicating how long something would take - with accuracy. I'm always a little concerned about going to car shops, because they inevitably see something that they want to fix that maybe isn't necessary. David doesn't do that. In fact, last time I went in he checked my battery and gave me an estimate on how much longer I should be able to last on the current battery. The second time I went in, he made a comment about my tires being new. Clearly he forgot I had come in before, but everything he mentioned aligned with things I knew about the vehicle or that he himself worked on months prior. Definitely recommend coming here for your basic auto needs. read more

Have had great experiences with David after 5 visits. He has been very honest and forthright each time. We first used him when another shop tried to give us a cheap quote and only half-fix the issue, but then the issue reoccurred, and we came to David at Integrity. Even though he charged more, he fixed the issue once and for all. Each time we have an issue, he explains the problem thoroughly, which may not be every reviewer's cup of tea. But we appreciate that he walks us through the various options and doesn't try to cut corners nor charge unfair prices. For example, the most recent time he took a good look overnight at our car and told us the next morning that the fix is expensive and optional, instead of trying to force the upsell. read more

David is exceptionally knowledgeable and reliable. He replaced the battery in my car, and it has worked perfectly ever since. When my car needed an oil change, I brought it back to David to take a look. He explained me everything from the 50k to the 150k service. He is honest and straightforward, clearly explaining which services are necessary and which aren't. He will not upsell you on a service you don't need. I'll definitely continue to bring my car to him for any future needs. Highly recommend -- David is outstanding. read more

This so called " Integrity Automotive Services " failed my smog check and recommended a new catalytic converter worth $5,000.00 to replace. car only has 35.000 miles. I was advised by a car dealer to have it rechecked and passed the second inspection. The rechecking saved me $5,000.00. NOT A RECOMMENDABLE PLACE! read more

If I could give zero stars I would I called one time for a service inquiry all I needed to know was if they COULD fix a broken part, regardless of the diagnostic I had or not, David- Don't Know the last name but he was extremely rude and short on the phone, after working in costumer service for years I would never recommend this place to anyone if you want a stress free interaction! I genuinely hope this place gets run to the ground! Update: Since he responded with another rude message. I personally never said I took my car to AutoZone. I said I knew my fuel temperature sensor was broken ,and all I needed to know was if they could fix it or not. Once again regardless of a Diagnostic I Didn't say that they Couldn't run a diagnostic of their own, I wouldn't mind that , however since its a niche car and part which he didn't even ask me about. 90% of the parts for the make and model of my car have been discontinued and that's what I was trying to ask ,but he cut me off multiple times! (love when men don't respect women). Also saying that you don't pick up "leftovers" shows you truly don't care about your customers and repertoire. read more

David is a very honest and straight up businessman. I appreciate his fast work and reasonable prices. He is equipped with all the latest tools to fix my car and especially the tires. Rather than wait several hours at Costco, as well as take my car to a separate shop for alignment, I went straight to him and had my tires done the same day! Since that day I have sent my daughter and visited him to take care of my other cars. I appreciate that he gives personal service and does the right thing. Highly recommend! read more

David is a knowledgeable honest owner. Takes time to explain what's going on. First choice when servicing my cars

I found David's shop via Costco when I was looking for a new battery for my car (Benz CLA250). I reached out to him via his website to ask for a quote-- specifically for battery replacement and labor. He gave me a go-signal to come in today so I did. I had a pleasant experience with David - vibe was chill, honest, and straightforward. I never felt intimidated, he explained things very clearly and concisely. Prior to going to his shop, I called around and canvassed for a battery. From Autozone, NAPA, Pep Boys, O'Reilly, and even my go-to shop (The One Auto Service and Performance) -- they all advised me that my battery is H6. Well, David found out it's H7 that fits my car best. He replaced the battery in less than 30 mins. I'm currently dealing with smog-check test that failed so he advised me what to do next and connect with him after a week. Prior to that, he showed me what failed my smog test (although I was already aware of the code, but he went into details with me which made more sense as Westlake Smog Check didn't explain the details to me). I made the right decision to come to his shop and my only regret is that I discovered it kinda late (plus my current residence is in Seattle, but my car stays in the Bay). He also honored my Costco membership and issued me the 15% discount on the parts and labor-- thank you, David! If you want someone who is honest and detailed and has integrity (plus he won't rip you off)-- then David is the man. This is a one-man shop and David takes pride of what he does-- the quality of his work is a top notch. read more

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Called with a issue about my hood not closing because of rust on the latch, and guy on the phone refused to help because I mentioned the guy who changed my oil noticed first but could not fix it...because guess what, he changes oil! Thanks for offering no help or advice about a serious issue that limits me from driving my car, also its raining, but letting me know you don't want the liability! Called the shop over and were happy to help ‍ read more

David continually insulted me over the phone when his shop wasn't equipped to service my car, and continues to insult me in the Yelp comments. He's also running a scam with a nearby smog center, where he sends those unlucky enough to remind him of his shops shortcomings. read more

I saw the location changed hands a few months ago and wanted to support local small business folks in the area so wanted to try and see how it would go. I called in and talked with David about situation on smog checking both our cars. He was super nice and explained how the smog vs. "star" system works and I told him I would come down. Came down later in the week and David is great. Very friendly, very knowledgeable and clear on what will be done. He did the smog and all good. He pointed out the issue with a tire bulge I had. We discussed options and how he could help on that. Great service. Really very glad I came in and will get tires there next time as well. Also, it's right across the street from Ocean Ale House, so great place to hit if you have a little wait. Thanks David! read more

Top notch customer service!!! I had to get a smog check... I was on my way home from Mission Bay and I did a quick Yelp search to see who was close by. Integrity came up... I did a drive and saw that there was no line. I headed in. I was met by David.. really personable and friendly. The smog check is slightly higher then other places, but the service is well worth it. I was given a Vehicle History Report, a Carfax Service Histiry and he performed a quick check on my car including checking tire pressure. He found that my tail light was out. Sweet!! Total service time 10 minutes. The waiting room was spacious and had plent of chairs. Will definitely go back with my other cars read more

I really appreciate what David did for me. His diagnosis of my car issues are always explained in layman's terms and he calls to review pricing before starting the work. The quality of his work is meticulous and he explained what needed to be done when you pick up the car. I'll take my car to Integrity to get an oil change or a tire rotation, but for scheduled tune-ups or mechanical issues, David is the only person I trust my car with. read more

David is the man. He's definitely an expert in his craft and can diagnose any issue. I've been to a lot of mediocre shops, and David clearly knows what he's doing. If your car needs fixing, then he's your guy! read more

I've known david for many years and I can honestly say he is the only guy I trust working on my cars because he always does a great job. I took my car to city Toyota (only because I purchased my car there and it's less than 2 years since I purchased it) for a squeaking brake issue that consisted of me going in 4 times. City toyota was useless and unhelpful. It only took David one time to check it out and fix the problem. I highly recommend coming here for excellent customer service and effective work being done on vehicles. read more

I brought my car in for a smog check. David was friendly, thorough, and got my car ready to go quickly. He even made sure I could pull out of the garage easily at the end. I'll be using them again! read more

I highly recommend David. I have a JX35 Infiniti . Dealership wanted me to replace 2 catalytic converters. David was able to diagnose and fix the issue by replacing sensors. read more

Do not go here!!! My partner went to them after getting their catalytic converters stolen. This guy talks to them about how he's so neighborly and friendly and then proceeded to charge over double for the service. Do not go here or at the very least get a second price point before going with them. read more

My engine light was on... I got parts, services, and the routine maintenance. Saved hundreds than what the dealer quoted. Owner was honest and fair! So happy I found new mechanic for my car :) read more

I recently dropped my Honda off due to it not starting. David immediately diagnosed the problem. I needed a new alternator and belt. David repaired the vehicle and recommended that I replace my starter. I chose to take David's advice and replaced the starter also and elected to get my oil changed. David's pricing was beyond reasonable and was able to knock the job out quickly. My vehicle is running smoothly and starts on the first turn! No more jumping or tow trucks to deal with. I will go to Integrity for all my future automotive needs! Kudos to this shop for getting me back up and running quickly! read more

My car had transmission slipping problem. David ran my car through a "$10,000 tablet computer" and when I asked him to inspect my car, he said "What is there to check?". He did not do any inspection. I later found out from another shop that it is a transmission problem, but David was unable to tell me that it was the transmission problem, nor did he make any recommendation to fix the problem. Because he did not think that my car had any problems. It was fine according to the $10k tablet computer. I took it to another mechanic at another shop and he found my transmission oil dirty, and he changed it for me. My car now picks up better, but problem still persists. At least he tried to help. I am still actively looking to fix my problem. I've been through 3 shops and David has the worst attitude and customer service. David was rude and didn't help at all. So I can not recommend this shop. read more

Glenn David and his team at Integrity Automotive are simply wonderful in every aspect of the word. I've recently been in for an issue with my van's battery, brakes, and an emergency item. Each time, Glenn, Mike, Bob and others on the team have been transparent about what I could expect in regard to cost and waiting time. They've shared information that has helped me better understand the mechanics behind their work, and have been friendly and respectful each time. I would highly recommend them! read more

Worker is too mean. I got battery and never used it. When I asked for refund, they say they can't do it. The attitude of the owner was like " do whatever you want, I don't care" . Never gonna come back here. At the end of day I'm not angry about money I lost, it's annoying how store representatives treat customers read more

Dave provided expedient smog check certification for my DMV renewal. He was professional, and made the experience hassle free. He handles customers first come, first serve so no need to call ahead to book a reservation. I think I'll be back for other routine auto maintenance! read more

I do not recommend this shop. The guy(may be he's the owner) in this shop has the worst attitude and customer service I've ever seen. I came here because of flat tire and he said he couldn't do it. Then I went to another auto shop and they only took 5 mins and just fix my problem. I will never come back this shop! read more

I took my car to an auto shop on Noriega for alignment, but the problem was not fixed correctly. I was extremely disappointed. Later, Costco referred me to Intergrity Auto Service on Geary and the shop did a great job on my car. David Pang, the mechanic was professional and also took his time to explain everything in details. He is the honest mechanic I have met. Thank you Mr. Pang for your service. I definitely will come back again. Best regards! Sean D read more

Fast (for a Sunday), reliable, honest and informative service. Hard enough to find a spot on Sunday last minute but glad I landed here. Shop name is missing but its located in the middle of the block. Came in for a tire repair and learned the differences between plugging and patching a tire. My guy there laid out the options (sorry, wish I caught your name) and ultimately left the choice up to myself and my wallet. Was in and out in an hour. He was able to PATCH and save my newish tire from 2 holes that eventually leaked from plugging (temporary relief). It didn't help that I have aftermarket wheels on my van but he made sure he was careful when removing the rim from the tire. Overall, great experience from beginning to end. Good honest work is what you'll find here. Will likely be back when car trouble comes knocking. Thanks again read more

Called the day beforehand... asked if they could check out a problem with my car ( the steering wheel got locked up and wouldn't turn ), they stated it could be up to $1000 repair because it's a Mercedes, they told me to come first thing the next morning and that it would cost $200 just for them to look at it, so I took it in the next morning, willing to pay the $200 to find out what was wrong, and they told me that if I wasn't willing to agree ahead of time to pay the $1000 (if thats what the repair costs ended up being) that they wouldn't take my vehicle... because they have limited space... they should have said that the day before. I just need a diagnostic and for them to tell me the problem, and if I can afford it then I'll pay but I'm not agreeing ahead of time before they even know what the problem is. Sounded like a scam to me. read more

This shop is my go to for repairs and service. The owner is very straightforward and honest. I've come here for all my vehicles (Lexus, Toyota) and always leave satisfied. My coworkers and friends now take their cars there too. Call around and you'll find this shop's pricing is very competitive. read more

The owner is one of the rudest people when dealing with customers. Brought my car here once to get a service done and he had a disrespectful and rude attitude. Saw how he treated and reacted to others as well. Will never come here again. All the other reviews giving him 5-stars must be fake. He's trying to defend himself in the other negative reviews but you can tell his responses are still just as rude. Do NOT come here!! read more

I cannot say enough good things about David at Integrity. First and foremost is his integrity, so his shop name is apropos. We have had so many issues with our Dodge Durango, where the dealership and a previous small local mechanic said that they could not find the root cause of the issue and simply told told us not to worry about our check engine light being on. We were driving it for years without any noticeable issue, but fast forward five years and said check engine light prevented us from passing our first required smog inspection for registration renewal. David meticulously took the time with patience to figure out everything that was causing the check engine light (four small things that took a while to diagnose and began with a cracked plastic hose that someone else caused and hid their mistake by patching it up with black electrical tape to disguise their error). This small ($80) mistake then caused a chain reaction of various issues, that David had to find one by one. And he did it with patience and educated us along the way and did it in an economical way. He finally found a small fracture in the charcoal canister, (something that NEVER happens) and that fix was the final straw to getting us to pass smog. It took some time and patience on both of our ends, but I am so relieved to be driving a safe car and to have found a mechanic that we can truly trust. I will be going to him for EVERYTHING car related from now on. And you should too! read more

I went to this business today because it was near my house. I saw my hose broke on my car. The owner immediately asked if I worked on the car myself, which I didn't . Then he told the job would be thousands of dollars without looking at it. He said I won't touch the job.The shop I normally go to was closed. I've had broken hoses on my BMW repaired for around a few hundred dollars. I'm just giving my opinion of the business. This is not a business I'd recommend due to my experience. In addition, the owner lied and and claimed he saw spots on my sweat shirt. The l sweat shirt was new. It was yellow with black spots made on it. The owner is a liar and very rude. I never worked on my car. I'm glad I didn't take my vehicle there. I'm not sure this why this shop would say un true things about some looking to give them business. I wish the business the best of luck, but with those business practices it could be difficult. You can't assume every issue is the same thing until it's looked at. The shop I normally go would not say anything until it's diagnosed. read more

My 1999 Jeep Wrangler was making so strange noises and I called around trying to make an appointment. David called me back as soon as he got my message, and looked at my car the next day. His communication was amazing and let me know exactly what was going on in great detail. I recommend his shop any day end he knows what he's doing. read more

I came here to replace a tire and the owner here David was extremely helpful. He was able to help me with all issues related to my car for a very fair price. I will be coming here for all future car issues in the future. Highly recommend! read more