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Integrity Auto Finance

3.0 (12 reviews)
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Automax

Automax

(96 reviews)

They beat the other dealership's best price by almost $600. Pleasant people to work with, Reggie…read morewas my salesman, knowledgeable and straight up. They had my new car detailed and the windows tinted while I waited. The finance guy didn't waste my time trying to sell me added products or services I didn't need or want. Overall, a great experience. Good coffee too!

I am super disappointed in myself for falling for their scams here!!! I knew from the start this…read morewas a bad buy but my husband wanted this particular truck so off we went to test drive. Right away we noticed no floor mats & the only key they had to offer was a valet key. Once we hit the highway my husband noticed a growling sound coming from the front driver side once you hit 55mph. You could also feel a little vibration in the pedals and wheel. The "salesman" said oh yea, its a wheel barring. Bring it back in a few weeks and we will take care of it. Should have walked away then, knowing better. Two days in to our newer truck and crawling in to bed when the truck auto starts by itself in the driveway. We quickly jumped out of bed and ran to the door thinking someone was stealing the truck to find no one in it. The Ford key pass was set and wouldn't allow that key to go over 80mph or turn the radio over volume 13. We called a locksmith the next morning and had to pay $250 for the key pass to be removed and to get a key fob so we could access the remote start features. I knew we would have to eventually spend the money but i had just given them $4000 down on top of $350 floor mats. Whatever, it was my fault for not negotiating better. Drive the truck a few weeks and bad weather rolls in. My husband tried putting the truck in 4WD and it makes some clanking noises and loud bang before engaging. Then it wouldn't come out. It stayed stuck on 4WD for about 7 miles before finally switching back. Call these yahoo's to schedule a date to fix, they tell us then we need to pay the deductible to the warranty we purchased although our "salesman" said if you bring it back to Automax they waive that fee. Of course he is no longer employed there so. They supposedly fixed the wheel barring and they claim they tested 4WD but couldn't get it to mimic what happened when we did it so there is nothing wrong it. The icing on the cake is that the growling noise and vibration is back only one week out of their shop. Did they even look at it? They did say they can't account for what the original salesman told us but they did waive the diagnostic fee. I have literally just made my VERY FIRST payment on this truck and now having to take it to a Ford dealer and pay ANOTHER $250 deductible to get the issues resolved. I would just avoid these guys at all cost. They don't give two craps about anything but making a sale. They don't care about customer service or how they treat people.

Integrity Auto Finance - car_dealers - Updated May 2026

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