Knew what he was doing and did not charge an exorbitant fee…read more When new parts were needed, explained the need and let us order so there would be no upcharge for the part. An ethical tech repair person!

I recommend Sean if you have computer problems. My old PC had an error that would not even let me…read moretry further options. Could not boot up. It was not going to be able to upgrade to Windows 11 anyhow. I am 70 and it is frustrating to give up your PC you have been using for years. Sean tried and it was just a better option to get another PC and transfer what I had backed up. He got me a good deal from eBay and helped me. Took some getting used to Win 11, but I have a faster used PC now that is newer than mine was. And more storage space. I also have a PC that can 'go to sleep' again. I am 'thrifty' and Sean is always willing to work with you. It was at a time when he had other things to focus on, but I was very satisfied and he is generous with his expertise. He helped get some of my older programs working on the new PC, too. I am glad I read some reviews and contacted him. Sometimes I have been able to upgrade things and solve computer things, but this was different.

I took my laptop in for a data pull and less than a week later I got all my files! Yay and they…read morewere quite reasonable. The employee at front was very nice also. Now I need to figure out what to do with my old laptop.

Extremely happy! Highly recommended!! Power surge caused my…read morelaptop to go into the blue screen of death. Boot device error. After following the laptops prompts to repair. It got stuck in a continuous loop. I was extremely worried i lost very important files and pictures. Since my back/restore cds were destroyed during hurricane Harvey. I called geek squad and sat on the phone forever. Also the quote was ridiculous. I then contacted The I Fix Computers Guy. The staff were very friendly and informative. The quote was spot on and not expensive. The explained to me that it would take a few days to a data pull for me. Since there were several other customers in front of me. It took 2 days and they got all my stuff off my laptop. Very professional. Pricing is fair and not outrageous. Will do business again! Love the personal touch of the owner emailing. https://www.facebook.com/theifixcomputersguy/

From our first telephone encounter with Jayden thru install with Leo and Anthiny, we ate absolutely…read moreblown away by their excellent customer service. We highly recommend their service for high internet and TV.

Wireless internet providers provide internet by disseminating bandwidth via radio frequency from…read moremultiple towers. Those towers have a max output and data usage based on the amount of people on the network. The only way to provide the promised bandwidth is to have enough back end systems to support the amount of users on a single tower. However, TISD has over sold their hidden valley tower. I have been discussing, and arguing with tech support from my second week of getting TISD. I've had it five months. I spoke with the supervisor, and multiple tech support agents, in tech support, and they always have an excuse for why I only get 0.5-1mbps in the evening every day. I pay for 8mbps. I've done my part and replaced routers at home, reset them, run countless speed tests, etc etc. The supervisor told me that the technology is like "The Wild West." If it's like the Wild West, don't promise things to your customers and deliver substandard service. Plain and simple TISD has oversold their towers it appears. They don't have the back end equipment to support the amount of users they have put on their network. That means the end user only gets a portion of what is promised. At first my service was great but now it's unusable in the evening. I'm terribly upset with my service from TISD, and customer support is sub par. I finally ended up writing this review to alert others looking to purchase TISD.

Worse customer service ever today and then you wonder why people buy else where was just asking a…read moresimple question about equipment they sell just horrible customer service today

Went one day and clerks were haughty and dismissive. Went another day and a different group of…read moreclerks were friendly and very helpful. Won't go back alone-ever!

Had a broken, and cracked front on my phone. This company replaced it within 40-45 minutes while we…read morewaited. Much lower cost than big stores, and certainly took less time. The owner and staff were upfront regarding repair, cost, and time needed. No hidden fees like other places and this will be our go-to place in Victoria, Texas!

I enjoyed when my screen was fixed. The service was nice, however, the screen started lifting from…read morethe phone and it looked like there was white chipping of the paint on my phone. I went in to get it fixed because of the poor job that concluded with it and they wouldn't accept it even though i was still in my 90 days for warranty. They did not tell me that if I had scratches in my screen it would void it so easily. Therefore, I spent $120 for a screen that ended up being poor quality and now they can't fix it. So now I have a screen that's coming off of my phone and my keyboard is mistyping things. I will never go here again and I will not recommend this place to anyone I know. They could have at least refunded me some money for the poor job that ended up being done on the screen.