Nice bank, nice people. they dont nickel and dime you to death like the other banks. Good online…read moresystem and they'll remember you when you walk in the door (that is if you still live in the 90's and still have to go into a bank!) ;-)

From the owner: Whether raising a family or enjoying retirement; your financial needs change as your lifestyle…read morechanges. To help you through, ChoiceOne offers Checking Accounts, Savings Accounts, Certificates of Deposit, Online Banking, and other Special Personal Services for those very specific needs.

Never want to have issues with your bank account but if you do, dealing with them with 5/3 Bank rep…read moreTodd Webeke in your corner will certainly help you. Todd is great with customers and takes care of all your banking needs with care and efficiency! Great hire 5/3 Bank and thank you Todd!

Although I am no longer a regular patron of this bank I walked on vacation and immediately 2/4…read moretellers remembered my name, all of them remembered my face. Great group of dedicated CSR's. Most of them have been here for years! Don't ask about the heist and FBI investigation though...

if you don't mind paying fees' and having zero customer service, then this is the bank for you…read more fraud detection deactivates your card when trying to make a purchase, but then at the same moment allows a foreign entity to empty your account. sure they fixed it, but cops were involved and your money will be back in your account when they get around to it, oh and you have to go to ONE specific branch to get a new debit card or wait weeks for one in the mail. they don't believe in overdraft protection unless you have a "special" account. they are 100% for profit and do not care about their customers.

From the owner: Independent Bank is a Michigan-based bank that has served our customers and communities for over…read more150 years. As a full-service bank, we can assist with every aspect of banking, from opening a checking account, to buying a home, to planning for retirement. The Rockford branch is located between Norland Drive and US-131 on the corner of Main Street and 10 Mile Road, just east of the downtown bridge.

Cedar Springs Chase Bank employees, Matthew and the manager told me to go online, talk to an online…read morerepresentative because they couldn't help me with printing some forms like they did last year. There were no customers in the bank. I drove to another Chase bank. They were courteous, professional and helpful. I walked out of there with exactly what I asked the Cedar Springs Chase bank for. Take my advice and avoid this bank.

Not very customer friendly/some other locations including this location in Rockford sometimes…read morecloses for events that happened in town A parade or something like that that happened recently and even though I made a special trip to do some business at the credit union they were closed I think their drive-through was even closed and it was a Saturday during the morning hours. Also I've contacted one of the regional locations about some issues regarding an attempted violation of my credit and they suggested that I wouldI/we would order new cards and since I was on two different accounts I thought they also meant the one account and they didn't so It cost me another nine dollars to get that card replaced and in the meantime I was not able to use that card so I was not able to benefit from the charges to get some special dividends which would normally have occurred had there not been that confusion.

Been a member since it was wolverine worldwide credit union then switched over to Rockford…read morecommunity credit Union to today at community West so it's been about 36 years been a member there. Will now be closing all of our accounts customer service and details just isn't there and they just think of you as another person not as a member