20+ year member, have had multiple loans and I even have an account there for business funds. Have…read moreused their CD investment programs for micro investing for holidays etc. All my kids have opened personal accounts as they get old enough to start saving. No complaints really, always receive good service and feel like interest rates are super competitive. I wrote this review to offset the unfair reviews I saw. The only bad reviews for most financial institutions are from people that got caught scamming or people that don't pay their loan payments.

I'm a former employee there. They gave me a loan for my car and a week later fired me, and fought…read moremy unemployment for 7 months and I got behind a couple months. The job market is horrible and finding work is hard, but I've kept up most of my payments. Brian is mean, threatening and hands out personal attacks while he's threatening you. it's disgusting and he should find a different line of work. I guess it must work for them since he's rewarded there. I explained my situation, and I'm making payments the best I can but he's relentless. My last message to him was responded with this: please let me know when you plan to get this handled. your response will dictate what legal action may be necessary (which would be court on the old vehicle loan and repossession on the new one)...since you clearly intend on paying this on your terms and not on the terms of the contract...and you can spare me the sob story...you made choices then and now and have to deal with the consequences of them...its a part of life that we all have to take ownership of at some point...make a choice...deal with consequences...some just do it sooner than others Brian at Bloom Credit Union The ONLY reason I'm behind is because I got fired from there!!!! THIS is how he responds to people who are struggling. Sob story huh? He's a terrible person. Sad.

Archaic website. They nickel and dime you every chance they get. They upcharge 16 dollars to pay a…read morecar payment with a credit card. I absolutely hate this bank. The worst business I have ever done business with by a long shot.

I am grateful for the fantastic customer service given to me by Nichole LaFond, Sr. Recovery…read moreSpecialist. I unfortunately got behind a couple of times on my loan. She still "did her job" but was never pushy or condescending. It's crappy enough to get behind on bills, no one wants to deal with an overbearing collector. From someone who has worked with the public for 30+ years Id like to think I know a little something about good customer service. I find outstanding customer service is rare these days (although I get it. People (customers) can be horrible.) In my opinion Nichole is great at her job. Much appreciation from this customer.

Trying to close my deceased father's account which has now taken 3 weeks. Nobody will talk to me…read more The document review department has no customer facing employees. What???? Nobody knows what they do at this institution and are far from helpful. Good luck.

I don't typically use banks, but I needed to do so in order to sign up with the pay app called…read moreZelle. I found that the PNC Bank near my house uses this app so I ran up there to open a checking account. No really expecting much, I went in and was immediately greeting by a very friendly staff member who quickly identified my needs. She then directed me to Bruce. He was simply amazing. He was super friendly and went over all of my options with me. He signed me up for my checking account, but then went above my expectations and helped me log into the online banking, gave me a tour of the website features, and then even helped me sign up for Zelle which was my main purpose for coming there. We was so complete and answered all of my questions. He gave me options for my future banking needs and even scheduled a follow up call next week to check on me. Who does that???? This bank, and Bruce were top notch and kind of put my faith back in banks vs. Credit unions. Then while making my first deposit before leaving, the lady at the counter (I can't recall her name) was oh so very nice! I think I'm really going to like this place and if that's the case, I just may close out my credit union account that I have had for the past 20 years and do all of my banking here. Thank you Bruce and the rest of the staff!!

Top notch staff at this location. Best banking service I have ever had. They know exactly what I…read morewant before I say. I am happy to have switched from a big bank. I feel welcome here!

I am leaving this bank, as most people know you can deposit checks to an atm for deposit.. And…read morethose funds will be available within a reasonable time frame- Huntington bank has one of my checks that has cleared for several days and is refusing to release my funds! It is a payroll check and I believe this bank is doing this purely Because they see their error but refuse to correct it after staff was rude to a customer on recorded line

I had been banking with Huntington for eight years and finally made the switch over to United and…read moream SO HAPPY I did!!! The customer service is top tier when you have questions, or need assistance with your accounts. The people in this office specifically are super kind and generous each time I speak to them! I am very happy I decided to bank with United!

Ask for my sister Amy. She is alway bright and cheery…read more Don't tell her I told you this but a genius with money. Check them out and let them set you up for success.

I have had an account with them for 20 years. Now they have started charging $5. a month for…read morestatements, it only cost them a $1 a month to send them out. I have over 10 different accounts with different banks and don't want to have to print all of them each month. Time to look for another bank. I dont mind paying what it cost to print and mail, but I don't want them to make $50. a year on me. Banks love imposing fee's don't they. Goodby Commercial Bank JL

I have worked with Dawn Symington and Top Flite Financial for over six years. Dawn and her team…read moreare, by far, the best mortgage company I have ever dealt with. I know my clients are going to be well taken care of. Dawn updates my clients every Tuesday on the progress of their mortgage approval. With her 16 years of experience in the industry, she can handle the inevitable problems that crop up in the typical loan approval process. A real estate agent is only as good as the mortgage broker he/she deals with and that is why I deal with Dawn Symington and Top Flite Financial.

Unprofessional and rude staff that have zero clue about customer service. Screwed me over by…read morecutting my loan check for $250,000 less than I was approved for.

If you're a Meijer team member or live, work, or worship in Rockford, MI or the surrounding…read morecommunities or are a family member of one of the above you can join us. We have a full suite of products and services and strive to meet all of your financial needs in a way that's best for you. Check us out at meijercreditunion.com.