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Insurance Navy Brokers

5.0 (2 reviews)
Open • 10:00 am - 6:00 pm

Services - Insurance Navy Brokers

Homeowner or property

Car and truck insurance

Motorcycle insurance

Boats and watercraft insurance

Life insurance

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6 years ago

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15 years ago

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Get Insured

Get Insured

(6 reviews)

Stay far away from this place!!! Elvia who claims she is the owner practices fraudulent activity…read moreand is extremely unprofessional and disrespectful. I was a customer of theirs for several years! Always paid on time without any issues!!! At some point last year they switched the provider of who insured me. Didn't receive anything in the mail or any updated policy information but working two jobs and moving I continued to pay. I finally found the time to shop around and find a policy $80 cheaper and called for several days attempting to speak to Elvia to cancel. She was never available and I working at a call center missed her one return call attempt. Finally sent an email request with the policy number to cancel as she requested in the voicemail because apparently notifying them by voicemail and with her receptionist wasn't sufficient. Even after I emailed she didn't cancel my policy instead called me and was so rude and spoke to me like a child inquiring on the date I started my coverage with any other company. Provided her the information only to wake up this morning and see a $170.59 charge to my account. When I called her she was unforgiving and acted as whatever saying they would credit me when she wasn't authorized to charge my account in the first place! I have filed a fraud complaint with my bank and am filing reports with BBB and calling the FBI and Inspector generals office.

I'd like to take this opportunity to recognize Elvia from Get insured Romeoville location. Being…read morenew to the state and not knowing what insurance company to use or which agency or agent to trust creates a lot of anxiety because you definitely want to get your money's worth but you also want the right coverage. Elvia has made this process extremely easy she worked tirelessly to find me the right coverage at the right price and continues to do so as I add vehicles and drivers to my policy as long as I live in this area she will continue to received my business and recommendations as I feel she is one of the best agents in the area.

Insurance Navy Brokers - homeinsurance - Updated May 2026

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