Finny has been my agent since 2000. In 2017, I moved to another state and had to change agents…read more My Texas agent and his staff seemed totally inept compared to Finny and his staff. I came back to Illinois in 2024 and he made the process of ensuring I had equivalent coverage on my new Illinois policies a seamless one. I highly recommend Finny and his staff, especially Diane.

Diane Davidson was excellent with assisting with a name change process due to marriage. I have…read morehome, life and auto insurance with State Farm. The customer service at State Farm remains unmatched and simply EXCELLENT!!!

Insurance is in my blood. Over 100 years ago my family started an insurance agency and I grew up…read morelistening to my mom and dad talk about the business. I didn't go into it which greatly disappointed them and have since worked with many others over the past forty years as we have bounced around. In every case I knew more about insurance than my agent - until I started working with Katy Zimmerman at Shelter. Incredibly knowledgeable, hard working, very prompt and an effective advocate for me with her underwriters. Couldn't imagine a better agent.

I recently switched insurance companies and decided to give Hazen a try, and I couldn't be happier…read morewith the decision. They were able to save my family a significant amount of money on both our auto and homeowners insurance. Compared to what we were paying with our previous insurer, we expect to save thousands of dollars over the course of the year. Our agent, Dean Matson, was outstanding throughout the entire process. He was professional, polite, thorough, and extremely knowledgeable. He took the time to walk us through our options and made sure we understood everything before making our decisions. I would highly recommend Hazen to anyone looking for insurance, and I especially recommend working with Dean Matson. He made the entire process easy and stress-free, and we truly appreciate the service he provided.

I've been using them as my agents for thirty years now. great to work with.read more

I have taken out auto, home, and whole life insurance policies with this company, and I must say…read morethat Tony has been exceptionally helpful. He assisted me in securing the best possible rates for my auto and home insurance, and he also helped me obtain a whole life insurance policy with a great term and amount. I highly recommend this company and their services.

This a great agency with agents that take time to explain your their recommendations while being…read morevery upfront about the cost. The staff is friendly, efficient, and most knowledgeable. Highly recommended!

The Integrity Group knows healthcare! I don't like to put my information on the internet for…read moreobvious reasons and I was referred to this firm to shop my individual insurance options. They did not disappoint! I have only ever been on employer-sponsored insurance and trying to understand the private market was overwhelming! So few carriers and options. They made insurance simple, I just gave them my criteria and they were able to help me pick a plan that worked for me. Where I really found them helpful is assisting me with insurance issues with my claims and billing. They are a great firm and I have recommended them to my friends and family!

The name of this firm says it all. I have met many good health insurance agents over the years, but…read morethe comprehensive approach of this agency is why I continue to refer business to this one. Melany and Cary shoot straight and provide a quality level of service which is backed by the honesty and integrity anyone would want in their agent. Highly recommended firm for all your health insurance and/or Medicare Supplement needs.

Cara Sparks of American Family Insurance in Hoffman Estates reviewed my office liability policy…read more(which had been through someone else) and noticed that it was waaay too low in coverage. The former agency had just renewed the policy each year without going over the specs to be sure that it was still appropriate for me. Cara got me a new office liability policy that increased my coverage significantly at the same price that I had been paying. She is always friendly and upbeat. I never feel like she is 'selling' me - instead, I feel like she truly cares about providing the best coverage at a good price. It's a good feeling!

I have worked with many insurance agencies over the years and you'll find none that are friendlier…read moreor more professional than the Cara Sparks American Family Insurance Agency in Palatine. Cara and her team are wonderful to work with and really take the time to explain all of your insurance coverage options. I would highly recommend them for your auto, home or life insurance needs.

Unprofessional & unresponsive. Very frustrating situation that could have been resolved with proper…read morecommunication.

Disclaimer: Parthiv Patel of DIA was my client. Coming from a journalism background, I want to…read moreassure you that my review is highly objective, and doesn't affect my review at all. I had Allstate for as long as I should have insurance. Being lazy and finding the maze of auto insurance confusing enough, I always kept the same insurance. Come to think of it, the Allstate reps never did a followup with me to review my growing needs to see if my coverage needed adjustment. When I signed DIA as my client, it was then I learned that there's an "aggregate" service like it around. Parthiv was able to shop around many reputable providers and consult me on the different coverages. And get this, I was able to increase my coverage at less the cost of what Allstate would be charging me! And wouldn't you know it, a month after my new insurance took place, my car was in a hit-and-run. Thankfully, I wasn't in it. I contacted my new provider and was able to have it resolved easily over the phone and at the collision shop. Shortly after, I received a call from Parthiv who must have gotten some paperwork notification from my insurance company. He was calling to see how I was doing, if I had been hurt etc. How thoughtful was that! Being the non-savvy bean counter that I am, I happened to go over my credit card bill the other day and discovered what I thought was a "discrepancy". I called Parthiv to have him look into it. He was patient and promptly got back in touch with me IN WRITING and clarified a few things. Then again, I got into a little snafu (which I can't go much into), and solicited Parthiv's advice, and again, he was thorough and provided me the information to handle it. I highly recommend you give him a call for a no-obligation lookover of your existing coverage, and see if he can come up with a better option.

I would rate them really not even one star. These guys do not care about their clients in almost 40…read moreyears of business. This is sad when you operate an insurance agency which is totally based on good relationships, you find out that there was nobody ever standing up for the client. We have overpaid our auto insurance for over 35 years to a tune of overcharge by $800-$1500 a year. Skip this agency and find one that cares about their clients instead of sending out cheap calendars once a year.

My husband and his family have used this agency for over 50 years. Over the years we have had a few…read moreinstances where their assistance was required. They were very helpful and went above and beyond to file claims, change the company we were using for lower rates provide us with advice regarding our insurance needs. I recommend them highly.