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Instep Foot & Ankle Care

5.0 (2 reviews)
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4 months ago

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9 months ago

Dr. Campbell cut my tonails quickly and wiht absolutley no pain! When I do it myself, it always hurts. I'm very pleased with her care.

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People searched for Podiatrists 279 times last month within 15 miles of this business.

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Bone and Joint Institute of Tennessee

Bone and Joint Institute of Tennessee

3.3(22 reviews)
2.8 mi

A bunch of the best doctors got together and formed this group. I have had surgery with Dr…read morePerkinson and worked with Dr McNamara. I wouldn't go anywhere else but to Bone and Joint.

The nursing staff and Dr. Watson were absolutely wonderful! My Issue is with the front desk. I have…read morea new insurance card. It took 40 minutes for them to get things to go through. Part of the issue was they couldn't see everything on the card. They were sharing the magnifying glass. They weren't sure what my name was for some reason. They asked me if my husband was a woman because they thought he had a female name. She kept mispronouncing his name. I don't know what that had to do with anything. They were trying to find out who was who on the cards. I even gave them my drivers license and they couldn't figure out who I was. They could've just copied the card and took care of things themselves while I saw the doctor. Instead, they made me wait for 40 minutes standing for about half of that because they couldn't get things situated. Why didn't they just let me go back and get everything taken care of while they were running my card? also, to beat everything, they wanted me to call the insurance company to see if they were in network. Such a beautiful building and wonderful staff, the front desk was really challenged!

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Bone and Joint Institute of Tennessee - Our state of the art facility on the campus of Williamson Medical Center.

Our state of the art facility on the campus of Williamson Medical Center.

Bone and Joint Institute of Tennessee - Our grand staircase decorated for an event.

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Our grand staircase decorated for an event.

Advanced Foot & Ankle Care Centers - Advanced Foot & Ankle Care Centers

Advanced Foot & Ankle Care Centers

4.4(7 reviews)
11.1 mi

The medical care is adequate, even more then adequate…read more  The problems are with the front desk and the billing department.  I went in for care on 1/15/2025.  I was told it would cost $250 or so.  I paid the amount (plus a surcharge for using a credit card).  Later when Medicare and my insurance processed the claim they said I owed about half that amount. I called Billing and had to leave a message.  The recording said they would call back the next day.  I waited a few (week) days and...no call back.  So I called Billing again and left a message.  Same result, no call back.  So I called the main office (during business hours) and had to leave a message.  Same result as my messages to Billing, no call back.  So I called Billing again and again left a message including the notice that I will cancel my appointment the next week if this issue is not resolved.  That time they returned my call.  The issue was resolved to my satisfaction. At that appointment they took an x-ray of my feet.  I asked the tech if I could have a CD copy of my x-ray.  She did not say no, just sort of acquiesced .  I forgot to ask for the CD when I left. Next appointment on March 26 I asked for the CD and was told they don't have CDs of x-rays.  They said they could email the x-ray.  I confirmed my email address.  When the x-ray didn't arrive I called the office and left a message.  Again they never called me back. I also logged into the portal and attempted to send them a message.  When I clicked Compose I got a window that asks, ":What type of message do you want to compose?".  But there is nothing to select nor anyplace to enter any text.  So there is no way to message them. Normally I would give this information to "management" but there doesn't seem to be any way to do that with a non-functioning compose window.  So now I am resorting to yelp.

dr. a. henderson is fantastic she has been very helpful for issues with the toes and footread more

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Advanced Foot & Ankle Care Centers - Advanced Foot & Ankle Care Centers

Advanced Foot & Ankle Care Centers

Advanced Foot & Ankle Care Centers - Advanced Foot & Ankle Care Centers

Advanced Foot & Ankle Care Centers

Advanced Foot & Ankle Care Centers - Advanced Foot & Ankle Care Centers

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Advanced Foot & Ankle Care Centers

Instep Foot & Ankle Care - podiatrists - Updated May 2026

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