1. Instant Shoe Repair

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Somerville, MA

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Instant Shoe Repair

4.4 (13 reviews)

Services - Instant Shoe Repair

Shoe cleaning

Shoe repair

Shoe resoling

Instant Shoe Repair Photos

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6 years ago

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8 months ago

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2 years ago

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1 year ago

Sammy is awesome! He took care of my wedding shoes, and is great to work with. He is my go-to now!

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2 years ago

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3 years ago

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4 years ago

My boots are like new, sole, heels and polished. Excellent job. Thank you Sammy!

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8 years ago

This guy is a true craftsman. He did a great job repairing an Italian leather purse and my favorite heels. Quality work.

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10 years ago

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11 years ago

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11 years ago

Tiny hole in the wall place. Was hesitant to try but the guy there does an amazing job for reasonable prices

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16 years ago

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15 years ago

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Review Highlights - Instant Shoe Repair

“5 stars for Sammy he is now going to be my go to guy if I need to shorten any more of my handbag straps.”

Mentioned in 3 reviews

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David's Instant Shoe Repair - Before & After thank on these Louboutins to Luther @ Davids Shoe Repair - incredible right!?!

David's Instant Shoe Repair

(53 reviews)

Financial District

This is the first time in my life I have owned a pair of shoes worth taking to a cobbler. It may…read moreseem like a small thing. But it's just not something I have ever done. So I was a bit nervous. I walked in with my favorite pair of boots in hand. They were worn down and sported ripped shoelaces. I needed help. I was greeted very pleasantly and helped immediately. I said I needed new soles and laces. I got a few options on lace color. I picked something standard. About 15 seconds of looking at the damage ensued. I was told all in it'd be $50 for new soles, laces, and a polish. A way better deal than buying new boots. It felt like a bargain. I paid the sum in full and was back a few days later to pick up my boots. They looked brand new. I put them on and still felt the benefit of the several hundred miles I've already logged in them. A fresh new start.

I have never written a review like this before and I won't pretend there are no spiteful feelings…read moreon my part, that would be a lie. However having gone through what I just did though and knowing the generally good reputation this business has, I feel like I owe it to others to at least try to get the word out everywhere I can and hopefully stop someone from making the same mistake. I had gone to Dave's once before and despite some customer service issues(they somehow lost track of the shoes for a few days) I was impressed with the repair job so I wanted to give them my business again. I took in the shoes my husband bought specially for our wedding to address a few scrapes from a fall he took during the reception. When I picked them up yesterday, they looked different in a way I couldn't place right away but the scratches were better and I had to get back within my lunch hour so I paid and left. It didn't process until I saw them out of the bag at home that they had totally polished over the unique burnished finish and made them a uniform dark brown, completely removing a large part of their charm(see the photos of the brown shoes I'm uploading for reference). My husband and I were devastated. We're not rich, nice shoes like these were an investment piece for him and held sentimental value for both of us. It could be they saw this as necessary to cover the scratches, I can't be sure. What I do know is that I was never asked or even told about it. Even all that by itself might not have been enough to get inspire me to write this review though, that is owed completely to how they handled it. I called them to complain. I won't lie, I was still upset and it probably showed in my voice. I made a very active effort to keep my words civil though and explained the issue plainly. I wasn't interested in anything except an acknowledgement and potential advice to fix this. Once I finished explaining, they hung up on me. I called back, ready to give them the benefit of the doubt that it was an accident (even if I doubted it personally). They picked up and immediately hung up again. Disgraceful. Entirely Disgraceful. To the owners: I took the shoes and paid you, I acknowledge that and realize I don't have the power to do much here. However, as someone who works just around the corner, I am going to do my damnedest to caution anyone I can away from you. That probably won't do a hell of a lot, but I like to think you won't get off entirely scot-free for treating me like garbage. If it also helps someone else stay away from my mistake, even better.

Instant Shoe Repair - shoerepair - Updated October 2026

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