Cancel

Open app

Search

Inspired

4.7 (3 reviews)
Closed • 11:00 am - 4:00 pm
Updated 1 month ago

Inspired Photos

You might also consider

Recommended Reviews - Inspired

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of Dan W.
29
36
13

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Judi B.

Judi B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Inspired

La-Z-Boy Furniture Galleries

La-Z-Boy Furniture Galleries

(11 reviews)

Our experiences: When my husband and I married thirty-five years ago, we purchased a La-Z-Boy…read morereclining chair. The quality of that chair was exceptional. Since that time, I have noticed a tremendous decline in their workmanship. We purchased a reclining sofa and a chair on 8/24/2012. The couch did show wear rather quickly, and eventually the screws kept coming out of the footrest. The chair remained in remarkable shape. Our most recent purchases were on 09/07/2023 (a reclining sofa, lamps, and various ornamental items) and on 05/09/2024 (the matching loveseat). I would love to attach the photos of the sagging sofa, the gaps between the cushions on the back of the sofa, the gouges in the wall made by the loveseat, and the torn leather and ripped metal on the back of the loveseat. I called the store and customer service because of the deteriorating condition of the furniture in such a short amount of time, given there are only two seniors that live in the house. Apparently, the replacement parts are free under the warranty; labor is not because it costs $160.00 an hour! It boils down to this: I will never set foot in another La-Z-Boy store, and I will never recommend La-Z-Boy to another person, but I will recommend people going to hometown-based stores, as they appear to care more about customer loyalty, customer satisfaction, and customer service. In my eyes, the fairy tale of thinking La-Z-Boy has exceptional products is over.

DO NOT BUY FROM THEM! I ordered furniture from the store manager, Tom Hawn, four months ago. I paid…read more$6,000 for a recliner, couch and protection plan. All that I have four months later is a chair with a defect in the leather. Two couches came in defective and Comfort Care which I paid $500 for furniture protection and repair has not contacted me even though Tom said he called them three times. Tom has told me that he would call on specific days and he never did. He never offered me anything for all of the inconvenience of not having furniture for three months. My last communication with him was two months ago. I asked for his manager's name and number to help resolve the situation. He said "no" and hung up on me. This is by far the worst merchant I have worked with. I am sad that the La-Z-Boy name is not one to be trusted. I have worked in customer service for 35 years and if anyone that works with me acted this way, they would be fired!

Inspired - antiques - Updated May 2026

Loading...
Loading...
Loading...