Our experience was very good. So many quality nice looking cabinets. Mark was helpful with ideas…read morefor look and function. Taylor was also helpful when he came to measure. good prices for a good product. Eddie and Anita W.

Wish I wouldve use this company rather than Stone City Cabinets. So far they have showed up 3 hours…read morelate to start an all day job. They did not protect my door ways to keep debris from getting i the rest of my house either. Also mislead me about a sink and plumbing as well. i will go to Cabinets to go next.

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

We purchased a home with carpet from the 80's and glitter popcorn that needed to be updated…read more Everyone at Tim Hogans are GREAT! Kay, Michael, Bruce and all the others that work for Tim Hogans, THANK YOU! They came to our home, listened to our questions and our concerns to our uneven subfloor and floor joist before we decided to move forward. They worked with our schedule, came back to add more rooms to the project as we were renovating the whole 2nd floor. The service and price for BEAUTIFUL floors was worth every penny. We will use them again and suggest everyone use them for any flooring needs.

Awesome - he came the distance to Martin, but only once - it was designed with my measurements and…read morehis rendering/options sent to me. I took care of the demo of the wire closet racks, spackle and painting, and Mike showed up and did an amazing job with a strange-shaped closet! I cannot believe all the room I have with a fairly smaller walk-in!

Freddy and his crew were absolutely amazing! They got the work done, professionally, clean, and my…read morehouse looks beautiful! Price was better than any other quotes. I'm so pleased with the work, and how things went smoothly. I would definitely recommend them.

Fantastic job installing flooring upstairs in one bedroom and the hallway. I will be calling them…read moreback soon to install more flooring in the game room and my office:

visited Cordova store. I have bought in past from walnut…read moregrove & Cordova store. The customer service was great in the past, but recently I visited Cordova store & service was not good. Product & prices are still good.

My wife wanted to replace the carpet in our great room and master bedroom. Personally, I thought a…read moreprofessional cleaning would be sufficient. So we researched, visited, and got quotes from a dozen carpet stores in Memphis. Kiser's Floor Fashions (Cordova, TN) won our business on Quality, Price and SERVICE! Amy, our Kiser's Floor Fashions Sales Consultant, was PHENOMINAL!!! She impressed us: (1) during our showroom visit, (2) during her in-home visit for measurements, and (3) professionalism during follow-up (calls, emails, text). Amy was never pushy and did an exceptional job of consultative selling. Bottom-line, at Kiser's, we got better quality nylon carpet, premium padding, installation, warranties, and service then other carpet stores.

Mike was so nice in helping me order a duplicate of my friend's super-soft area rug, just from my…read moredescription. The store has lots of oriental rug options, "half off" rug cleaning, and order-only options. What they don't have? Website. Store Hours posted on the entrance. My rug is here and they called the day it arrived (within a week). I'll go back but I'm glad I added a Yelp page to help them out- I don't know how anyone would know they were there! Apologies for no photos, but the signs posted in the store expressly request that no photos be taken.

Michael knew exactly what we needed and he made sure that everything with our floors and rug was…read moretaken care of. He kept in touch and made sure any concerns that we had were addressed.

Steve came right away (on a Saturday) to diagnose why my French doors lock wasn't working. He got…read moreme in touch with the company where my warranty is still active. Great communication

Let me be clear, they in no way compensated me for this review that is about to be submitted…read more I placed an ad through Thumbtack for the creation of a door that was not necessarily done before. Due to space constraints, I wanted a pocket door, but didn't want to cut the wall, so I settled on a barn door, but wanted it split as to save space on either side. When I called Steve Miller, he said emphatically, "yeah, I think we can do that". He and Dave (one of his workers came) and after hearing my idea, you could tell the ideas were percolating. He came up with a great idea for the split barn door and gave me options of whether to go cheap or if I wanted it to be perfect what it would be (I chose the latter). To be honest, the price was well under what I thought it would be by many hundreds of dollars. I also asked about replacing the front door, of which he said was no problem. Steve guided me to the find the best wood people in town to make sure I got a quality product and made sure I got the best prices. All was set and done until I removed an embedded counter that showed broken tile and sheetrock underneath. No matter. . .Steve was able to fit that in as well. His tile guy, Nick, was phenomenal and was a true artist and professional in his work. They set the tile, fixed the grout, fixed the drywall and replaced the baseboards. It looks completely brand new. While doing this, they were able to install the new door, create the new split barn door (with Julie, who is an artist and visionary in her own right) leading the design of it. Even though I was a bad client (adding more jobs on top one right after the other), it was done better than when I bought the house. Steve is a great boss to his people. He treats them well, and more importantly, he respects and values their opinions and help. They revere him and it shows in the quality of work and efficiency of which the tasks were completed. More importantly, when you see their minds work (including Steve as the architect), it is like watching real artists work, not just laborers. They take great pride in their art and I am extremely happy with the products. When it was all completed, the price was not commensurate with the quality of work involved. He could have charged me a few hundred dollars more and it would have still been a value. Steve Miller and his crew are top professionals and I guarantee that anytime I need a project done, they are number one on the list. You will not go wrong hiring them and I can promise it will be an enjoyable experience for all.

What a great experience! From our 1st meeting with Eva, to the contractor she recommended to remove…read moreour old tile backsplash, to the actual install of granite countertops and backsplash. I don't know what could have been done to make the experience any better! And it was quick! We couldn't be happier with the result.

Wonderful company and people to work with. Fast, efficient and affordable. Highly recommendedread more