I had a fromt wheel alignment done at Hamm's tires off Carroll st dallas on like the 07/ of…read moreOctober 2023. then I had an emergency situation had to get my Lower Control Arms replaced and a motor mount nut had been missing so the hard impact sound of the nut missing , I thought I needed new Struts bought those too. I took my parts to Texas Tire and Auto Repair they put them on, I was pleased as punch, but they said next thing to take care of as quickly as possible is the CV Axles the boots are starting to leak, but the next day Sunday the 15 th ,metal on metal sound was progessively worsened. I got my car to the 11 miles rowing range that my car insurance covers because of what I was told by the mechanic about the CVAxle connects to the transmission and it was about to go out. Had to wait hours for tow, got it to the same place because I had also called a mechanic who Was working on a Sunday what should I do, he suggested I take it back in case it was a neglige nt thing on th mechanics fault. My friend and I move lots of heavy valuables off and out of car so it can be left there on the parking lot of the mech. shop overnight ( bad area). Having to find place to stay and then big ordeal to get dropped off early so they could get to work on time I wait for hours for shop to open. The sound was from them not leaving theDust Cover in right place to not fall down and start scratching loudly, was 't even the CVAxle like the mechanic said. Which I also realzing my brand new front end alignment had been thronwn off during the repair from Saturday. So I explaimed to them I will be back for them to repair my car. All week my car pulling hard to the right from their negligent shabby work, I just came from Texas Tire and Auto Repair they argueed that it was not their responsibility to correct the Front End Alignment . They costed so much money and were negligent, as if they we not certified mech's. And get this since I was able to get this done on a late am Friday , no other people were there for repairs. They all stood around all 5 mechanics and not one of them spoke up during the 8 minute arguement that they should have returned my car to me atleast as good as the way I had left it with them + gained mechanics labor wages from two times in 5 days. Not one of these guys said," You know your right, if someome had borrowed something or used something of mine and it came back in bad shape they would have to pay." Not one of them live by good honest standard , or even know right from wrong. Super, Shabby quality work because a real mechanic doesn't cause so many problems trying to get things fixed. First, the Front end alignment they ruined, then telling me the Cvaxle was going out but left the dust cover to make such noise that it caused the tow truck to get invovled, then that they would correct the alignment they ruined afterwards , all of which all the blessing getting to have my patron monies by chanse I was in S Dallas instead of Allen Tx were I had had to go back down to to see if the sounds of metal sckratchs were due to their negligence and because I new they already needed to get on the level with me. DO NOT GO THERE. I ALSO HAD OTHER WORK FOR THEM THEY COULD HAVE DONE BEFORE I LEFT TODAY BUT I SAID TO MYSELF IF THEY DONT GET ON THE LEVEL AND ALIGN MY CAR EVEN AFTER ALL THE OTHER STUFF THEY HAD CAUSED THEN THEY WILL NOT GET TO HAVE MY MONEY. I ALSO TOLD THEM , GOD, KNOWS WHAT YOU ARE DOING, EVEN IF THERE IS HONOR AMONG THEIVES AND , ALL TRUTH IS HUSH-HUSH. I WILL TELL HIM MYSELF, BUT NOT TO WORRY HE WAS WATCHING EVERYTHING ANYWAY, Holy scriptures verse. " Behold, his own eyes beholding his own eyes , examing the hearts of man ." " God, who is all knowing." They seem way too busy at that shop , such low income area , too many people possibly getting took like this. Isnt that what bad intentions people do...? Make themselves readily available to take in this way whenever they can? Oh, yeah, and when I had left about 1:00 ish today they literally had basically not much to do after I had asked them to adjust their ruining my alignment out of all 4 out of 5, I think one rolled a tire out to someone . They had all the time in the world to just. - Do what Is Right.

They wouldn't fix my compressor after THEY didn't install it right…read more.. they are rude and they will make you wait hours And say it's YOUR fault. Horrible customer service and not professional. Just for these texas auto tire people to fix my compressor they made me pay around $750 just for a hour and a half to install (they said it was "for labor") when it takes really only 30 minutes to install it if you know what you're doing. (It's basically just two bolts) My $400 compressor went out a few months after THEY installed it. So I ended up going to several places and they said it was the people who installed it wrong (these fools of mechanics that will cuss you out if you say one thing they do not agree with) So I went back to this place, told them the issue and they straight up said it was my fault ....but every PROFESSIONAL A1 mechanics I went to trying to get my A/C fixed said it was these clowns because they did not install it right so it weakened over time. So after explaining to Adham (I think he is the owner at this point of this place being ran like a circus who know who the owner/manager is) he continued to get in my face and say it is my fault. I stood there and just begged him to fix it because at this point I was desperate.... He said he will fix it with no explanation and told me to wait in the waiting room. i waited 9am-4pm there.... Every hour I would ask adham when can he fix it he kept walking away and dealing with other customers even though I had been there for hours. at 3pm Adam finally said he will start to work on it so I'm excited. At 4 I'm exhausted and I'm getting frustrated and I say "hey I know you're busy but I've been here all day" And he got in my face screamed he's not going to do it today. So I left. the next day I went to this shop (one last time) because I was desperate to just get it done for free Because I expected it to be free since THEY did not install it right and damaged my damn nearly $500 compressor. As soon as they started working on it they said they would not do it for free and it is my fault. after explaining to them how they installed it wrong ; (did not use compressor oil and did not tighten it enough) because If you didn't know compressors are suppose to last for at LEAST A year to a few years. And mine was brand new $500 from advanced auto parts. Horrible experience. I went down the road to -mardini quick tire- (a different shop) and the men there were very sweet they helped me in less than a hour get my ac running cold again in this 108 degree weather! Wouldn't recommend this place to any living soul.

Went in for an oil change and left with a clicking car. I brought it back two times to address the…read moreclicking, and they took off the dust guard. It is still clicking. At this point, I am going to just take it to a real mechanic.

I went for a all synthetic oil change and while waiting I walk to a nearby 7 11 a while I was gone…read morethey gave mea cheaper oil because a month later I check it and it was black and that's fxxkup never again

Awesome job the service always on time Very competitive…read moreprices in the neighborhood. I've been coming here for years and they always take care of me, the best service and best prices. I come here for my mechanic and oil change work

"This place has changed management yet again, and unfortunately, not for the better. My mother has…read morebeen a loyal customer here for years, but for the first time, we have a negative experience. We recently took her car in for an oil change and inspection. First issue: the representative told me they couldn't complete the inspection because her brakes were 'bad' and offered to replace them for $150. I'm no expert, but in my experience, when brakes need replacing, there are usually noticeable symptoms--and my mother hadn't experienced any. We decided to get a second opinion. The next day, Valvoline completed her inspection without mentioning any brake issues. Second problem: they charged over $90 for the oil change. When I questioned the high cost, the representative said they'd used synthetic oil. At no point did I request a synthetic oil change. When I pointed this out, he simply responded, 'Okay,' adjusted something on his computer, and then showed me a new price around $40." Needless to say, this will be our last visit to this location.

Friendly, fast, and good price. Went for tire rotation and alignment . Very pleased !read more

Do not bring your car here as they scam you. I came for a coolant flush and an oil change. I…read morebrought my own coolant. 3 gallons. Was charged for oil change and coolant flush. Next week, I find 2 gallons of coolant still in my trunk. For a full coolant flush on my car, you require 3 gallons. So what they really did was drain the radiator and refill, but still charging and telling me "coolant flush". They offered me to bring the car back and they would complete the job, but there's no way I will trust this shady shop with my car again.

Serenity Automotive is wonderful! They are reliable, excellent and have HIGH integrity in all the…read morework they do. Their communication skills are fantastic. We have a Lexus and Honda. They come to our house and do all the work, and it is guaranteed!!! Serenity Automotive gets ALL 10+'s. The very BEST!!!

Integrity, reliability, commitment to quality work describe serenity automotive. I have two…read moredelivery vans and after taking one to the dealership for a recall issue, I left with the check engine light on. Dealership said there was no correlation between the light and recall. I wasn't convinced as the vehicle has never had a check engine light issue until I exited the dealership. I quickly called serenity. They showed up, diagnosed the issue and in fact it was a result of the recall. Thank you for your service and will be using them for all my needs.

I came in for a diagnostic test because my car was having ongoing issues, and the staff were…read moreextremely helpful in troubleshooting the problem. They took the time to explain what was going on and provided valuable information I really appreciated. Great service and very knowledgeable--I highly recommend this place!

BE CAREFUL! No accountability for mistakes (PROVEN MISTAKES) and can get very disrespectful…read more The service at this repair shop has really gone downhill. I used to love and rave about this place--I brought three or more cars here to get service. But after my recent experiences, I'll have to find another shop. I've been dealing with the same issue for 2-3 months, yet they kept "finding" other areas to fix instead of addressing the actual problem. The phone representative has been completely disrespectful the last two days. I had my throttle bodies replaced, only to find out later that the wrong parts were installed. After going back and forth with Speedy's, paying for tows and Ubers just to get around, I finally had my car towed to the dealership on June 3rd. The dealership confirmed that Speedy's installed the incorrect part, which ended up costing me around $250. When I called the warranty company, they told me that Speedy's reported having used the correct part. I called Speedy's to follow up on June 6th, and the representative immediately got an attitude, saying, "I can fix the cable to prove a point." I explained that the dealership had already fixed a loose cable but the bigger issue was the incorrect parts. He claimed he had already ordered and received the correct parts and was ready to install them. However, when I called again on Monday, June 9th for an update, I was told they were still waiting on parts. When I brought up his earlier statement, he started yelling at me. I asked him to stop yelling, and he hung up on me. I will not work with a shop that treats the customers like this. I will be following up with legal actions. If I could use my warranty at a different shop, I would--but because of their mistake, I either have to continue dealing with them or pay out of pocket. I'm totally dissatisfied and disappointed in how far this shop has declined.

Best oil change service in town!! Synthetic oil blend lasts very long time! Like 5,000 miles for us…read moreforgetful drivers! Customer service is great. And Raymond always has great conversation. Love coming here!

These guys are quality, honest guys. The shop is clean as a whistle, a rarity among mechanic…read moreshops. They are looking out for their customer's best interests, also a rarity. I highly recommend them.