We are very unhappy with our very expensive high-end trip to Spain/Portugal with Insight Luxury Gold. We booked this trip eight months in advance, and even at the end of the summer (not peak rates), it retailed for over $6,000, and most people paid about $5,500 to go on this trip. We spent over $11,000 plus with airfare close to $15,000 out of our net income, eight months in advance in order to reserve what we thought was going to be a high end, ADULT experience. We had traveled to Italy with the Insight Luxury Gold product the year before, and were very satisfied, in large part because it was all adults on this trip. We had no reason to believe that Insight would foist young children upon us with such an expensive product. They have a trip to Spain for half this amount ($3,000), which is the regular trip, not their top-of-the-line luxury product which is Luxury Gold. We would have expected that if anyone was going to book Spain and Portugal with young children, they would have gone on the regular trip, and not the expensive one. We expected people with families with poorly behaved children to realize that bringing their children would impact the trip of people who were expecting to have an adult experience. We were stuck with a poorly behaved seven-year-old boy who was constantly jumping in the road and putting everyone in danger. He willfully disregarded his parents repeatedly. His mother was constantly screeching at him, and the entire experience completely spoiled the trip for us by the fourth day. We did everything we could to stay in the front to get away from him and we think our tour guide had no idea how bad things were in the back of the tour bus with him constantly jumping on the street and his mother constantly grabbing his arm and pulling him back. He went out of his way to disobey her, he crossed over boundaries where he wasn't supposed to go on the trip and in general cause the deluxe vacation to go from being an adult experience to being an experience with hyperactive children. In total there was a seven-year-old boy and 11-year-old boy and a 12-year-old boy on this trip and they ganged up and wrestled in the lobby of the hotels! We have complained to Insight that for their high-end products that are very expensive, that they should offer a tour which is highlighted as one for families with children age 12 and above, not young children. Sammy's older brother who is 11 years of age almost popped my husband's eye out with an umbrella that he swung around haphazardly. We were put in danger by these children on more than one occasion and overall had a very bad experience. We would not recommend Insight Luxury Gold for anyone who wants to have an adult experience as they clearly care more about their profits and taking money from completely selfish families who knowingly bring children that would be bored by a trip like this and have behavior problems and making their problems the problems of the people who are trying to enjoy the tour. We will only use companies in the future that have an option for us to only go on a tour with people who have children age 12 and above. We will not recommend Insight Luxury Gold to anyone anymore. read more