We've been thrilled with our service. I am amazed how quickly the bugs, spiders and bees disappeared. The technicians were professional and friendly. And they company is super easy to work with. We are surrounded by fields and this is our first winter we didn't have mice problems. Yay!!! We'd recommend Insight Pest Solutions to any and everyone. read more

I don't write negative reviews. But I don't want others ripped off. Their product is falsely represented. And their contract is costly. Had them spray for spiders-twice!! It didn't work and got another contact to come spray. They were only willing to spray a barrier line on the outside, when my bushes were filled with webs and spiders They advertise that they can place screens over holes in your home to prevent mice from coming in. We had a place that we knew mice were coming and asked them to fix it. They said they didn't have the equipment that was advertised. After catching 3 mice in one week my 71 year old husband fixed the problem. $500 charged to disconnect due to contract!! Paid over $1000 for their service! read more

Beware of false promises with this company. They say they will come out in between services if you have an issue, but then they say they can't fit you in for next two weeks. They say they will call you back to try to schedule you in sooner but never call back. I had to call another company to service my home. Insight then is trying to charge a cancellation fee even though they couldn't perform services when needed most. I agree with previous reviews that this company is a scam. They will threaten you continuously with past due payments and collections. Stay away from this company at all costs. read more

The "technician" who came could not identify an ant I showed her. She was about 21 years old and clueless. What a sham operation.

They will absolutely rip you off. They'll send people door to door selling a false service. Came to my house ONCE after I scheduled appointments they didn't show up to. The only time they came to my house was the day they wanted me to sign up for service because they're "all about customer service". Dont fall for it. I spoke with a manager who said they'd cancel out my $800 charge for cancelation on top of the monthly bill I was being charged. Months went by and now they're trying to contact me again for that $800. They claim monthly service but you have to call and beg them to come out all while paying $79 a month and that's only for inside service (you don't receive by the way. Your local pest control service would be much better! Its not about the cost. It's about the reliability and compassion for the people paying for your services. read more

scam! salesman did not say anything about a monthly charge and now they are hounding me for $491 for past service and cancellation Ridiculous how they take advantage of people read more

They are a scam. Door to door salesman had me sign a form of his clipboard telling me this was to confirm my credit card info was correct. I signed up for quarterly treatments at $59. Sounds geat, but in reality that is for a monthly charge for quarterly treatment. Never informed me it also was for 1 year with a $413 cancelation charge. Don't trust any door to door sales and make sure you get a hard copy of the agreement before they leave. I was sent a text that I missed 2 payments, but never received a billing - they told me they sent it electronically o my phone, but I never received it. Totally a scam. Avoid them at all costs. read more

Extremely dishonest. They said they would treat the entire yard, then proceeded to spray 10 feet away from the house. When I complained they said that was their normal procedure. I told them that's not what they told me and to cancel any service they thought I signed up for based on their dishonest representation of services. They said they would over the phone when I called their supervisor. However, they showed up 3 months later acting like nothing happened. When I called them, some Indian-accented guy called me back and said I would have to pay $150+ to cancel the service. I told them I would dispute any charges and would see them in court if they wanted. DO NOT TRUST THESE SCAMMERS!! BTW, be careful if they call you on the phone. He kept asking me questions to get me to say the word "yes". I just repeated his question back to him in the positive without saying the word. They also said they had sent me a copy of a contract which they never did. read more

Hard sell pushy tactics especially for elderly. Pest control application weakly effective so they opted out of further expensive treatments prompting threatening phone calls to " cancel contract". Look for local experts, not these fast talkers out on the prowl. Beware. read more

They just come, spray an unknown product here and there for a couple of minutes, and leave. The salesman deliberately hides important information in the contract. I do not recommend this company. They don't care about their customers and will charge you over $200 for a cancellation fee. read more

It's a Scam by design, door sales person doesn't tell you are signing up for a one year contract at $220 per visit. If you cancel there is a $200 cancelation fee. DO NOT SIGN ANYTHING FROM THEM. read more

I just read the reviews, and I read them way too late. They are pulling the same scan on me. Saying that I signed up for a contract of $89 a month, for one year!!! Never did those words come out of the salesman's mouth, that I was signing up for one years contract of $89 a month, ever. The salesman knew I was on my way out the door when he came, I was in a huge hurry. Then, asking him when I signed stuff what exactly I was signing, he never said, oh ya, we're going to take $89 out of your checking account every month for ONE YEAR! He never said that to me or I never would have signed it. They sure did they take advantage of me. The problem is, I simply cannot afford $89 a month. I just got off the phone with their office and they are not going to budge. Plus, I cannot find the original contract in my emails, but yet she's saying I signed it from my phone and I never did that, never. Here's one more fact, one of their employees told me that the sales men are known for this, they are known for lying. He used those words LYING to customers. Yeah, i'm pretty sick about this, taking advantage of a single, older woman Just to earn a buck. read more

SCAM. Salesmans who lie to you. If you try to cancel they will charge you for a whole year. Adding uo to around 800$

I never received a contract and was told that if I cancelled before a year was up there would be a $220.00 additional fee.

Kid came to my house, sold me a plan for $74.00 a quarter, turned into $74.00 A MONTH. Now they're hounding me for a cancellation fee of $300.00 even though I'm offering to pay the quarterly fee! DO NOT GET SCAMMED BY THESE PEOPLE!! The spiders came back about a month later too... read more

Kamoku did a great job in answering questions and servicing our property. We are grateful for the companies services and look forward to their visits in the future. read more

Ian M Did our initial service. He was very thorough, professional And personable. I'm a new customer but so far, prefer them to our previous pest control company. read more

BEWARE! Fast talking salesmen, misrepresented actual quarterly costs and want $400 to cancel contract. Not a good company, steer clear!

Clay did a wonderful job and has given me great confidence that the end is in sight for the dang mice. I had about given up hope of finding a competent exterminator, but Kelton and Clay have restored my faith. The enormous relief I feel is wonderful! Thanks Clay and Kelton! read more

Insight Idaho does not care about their service or customers. Long story short, they sold me on their 3-visit service for one of my client's homes. I had two concerns, mice and flies. They took plenty of time to tell me that spraying for flies doesn't always work but did offer a fog treatment. I knew this because of prior experience but I was hopeful about the fog treatment. The service tech came and wasn't prepared with the fog treatment, telling me it was new, so I didn't get what I signed up for. As for mice, he also didn't do what I asked but I expected on a 2nd visit, maybe they would do better. They did not. I haven't heard from them for 3 months so I called and asked for a refund since they hadn't done the third visit I had already paid for. They said no. They did offer to schedule another visit but didn't acknowledge my issue or offer the fog treatment I was originally sold on. The customer service rep on the phone clearly did not care. $499 is a lot to pay for nothing. I didn't expect perfection on this, I just expected somebody to try and for them to provide what they sold me on. It feels like they simply lied to get my payment. read more

Worst service I have ever had with pest control first off I called them for a retreat because the first treatment did not take I told them specifically not to come before 10:00 because everything backyard front yard will be locked down this morning they proceed to come at a little after 8:00 in the morning I work I'm asleep because it's my day off so I have to call them yet again to get them out to finish their job when they should have been here anytime after 10:00 like I said not only that they are supposed to be retreating the same services they did before all because I'm still having problems well they proceed to do the outside but not the inside and thirdly every single one of the pest control companies that I have gone through we're able to take care of my main ant infestation that I always have which is on top of a slide out of my trailer and insight deliberately ignored it did not put any granules on it or anything on that infestation so far a waste of my time and there's I do not suggest their services for anyone else because all they're creating is turmoil for me at least so even though you see that I put one star do know they deserve zero Stars read more

they get you started with every three months treatment decent price for the service they are offerin. after they get all your information they then say they need you signature to bill your card and then they'll start that day. no mention of the fact you're signing a year contract. you sign a clipboard in a box with your info above it but again nothing about contract or cancellation fees you don't find out tell you try to stop them coming out anymore. they are con artists who do sub par work. horrible company don't hire them read more

Awful experience with this company ! First they had us pay upfront for the year even though we only received two of our 4 services. They would text me 20 minutes before showing up and I needed to actually have a schedule since we have 3 dogs and two small children who nap. They never followed up and they didn't show up multiple times. They were unresponsive and lacked a basic level of communication! They would not show up when they said they would or text/ call myself or my husband back. Just very upset with this company overall and like I said we paid for 2 services that we did not receive. Don't waste your money! read more

I would highly recommend giving Insight Pest Solutions a try to keep your home pest and bug free. My wife hates spiders and since they started treating I have had a lot less complaints of spiders and for that matter bugs in general. If I was in need of a re-service between treatments they come back for free. Living in Idaho I didn't think there was that many bugs until they came and treated my house and later saw all the dead bugs. What gives me the most peace of mind is no hobo spiders in my basement. Give them a try. read more

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impossible to get a hold of. Never answer the phone, mailbox is full. Scheduled appointments randomly changed. Never using this company again. read more

We had a big issue with wasps this last year (summer of 2019), and I was looking for a pest solution company that were going to be using products that were still safe for my family, especially since we have a lot of young children. Their prices were very affordable and their service was prompt! I was very pleased! After one visit during the summer, we had some ants re-establish in a different area, and Insight came right back to our house, no questions asked, and sprayed once more. I loved that! We also had a few companies come out to give us a bid for spraying, and their company came in the lowest. They do great work, and you won't be sorry for choosing their company. read more

Insight was our first experience with pest control ever. They were very professional and even called ahead when they were on our way to my house. We unfortunately had a little issue with wasps coming back but they worked with us and came right out and resprayed and educated us on a few things. read more

I was having a serious issue with wasps literally flying into my walls from the outside! They sprayed a product that literally stuck onto them and let them pass it around to all the other wasps!! There was literally nothing after like 3 days! And they're coming back in a few months to reapply their products! read more

I had these guys come to my door at 9am on a Sunday. (Then to get rid of him I signed up) they managed to withdraw funds from my account but I seem to have a larger bug and wasp problem then had I done it myself. This last withdrawal I'm curious as to when they did the services since I have cameras and haven't seen anyone spray or pull up??? read more