Checked in here for my appointment. The place is small in the entrance but inside the working area…read moreis big, more so for their equipment I suppose. Kinda scary for the first time here. But I guess if you come here often it will phase you. the patient waiting area is quite unique with chairs that fold out of the wall and are sturdy. See photos. The place is quite busy, staff is friendly and parking is spacious but due to other clinics in the area it can get full and you have to pay for parking. I suggest you find a driver to drop you off and they can visit Kingsway mall nearby or take transit. The wait time is pretty organized so try to be on time. Same thing wait room, then screening room, another patient waiting room, & finally the appointment. Recommended for anyone who needs specific pain management but you do need a referral with a requisition from your doctor for a specific reason.

They were prompt with my appointment, staff were very friendly and the clinic was clean and well…read moreappointed. Only negative is you have to pay for parking at Mira Centre.

Went to Glenwood Radiology in Spruce Grove. It was a very professional and good experience. Little…read morefrustrating with the initial self check-in with temperature reader that wasn't working well. After going into the radiology section, it was a well run process. Things were timely and explained. The radiologist who gave me a cortisone injection was actually the owner and talked about how pleased she was to be able to meet the need for these services out in Spruce/Stony. She also encouraged me to come back in if the bursitis returns (after 3 months) if it lasts for a week. Good to know rather than leaving it to see if it goes away. I will definitely choose to go here again the future if I need radiology services. Found the clinic very welcoming and efficient. Everything was clean and organized.

ultrasound ,excellent care quality and great office experience.Thanks to Lupider for great and safe…read moreexperience doin ultrasound for my hart.He was very professional, knowledgeable and polite.The place is very clean and there all this is done smoothly and in time.Thannk you all from Glenwood Health Centre.

This location is well equipped with lots of private imaging rooms. The office space is clean,…read moreorganized, and easy to navigate. The staff are quite good at pre screening for Covid before allowing patients to come into the clinic. There are some private waiting rooms which allow patients to be separate from the larger main waiting room. The staff I've interacted at this location has been quite professional and good at their job. I understand that the staff need to confirm your personal information but saying your full name, address, and phone number out loud in front of everyone isn't very private. There should be a better way of confirming this information without announcing it to the room. This clinic is located close to Royal Alex Hospital which is convenient however it's in a questionable neighborhood.

I made an appointment online and scanned a picture of my requisition right away. I wanted an…read moreappointment sooner rather than later so I followed up with a phone call the next day. I wound up changing my location to get an earlier appointment but since I had already entered everything, it was easily done. They mentioned that I should bring my Alberta health card and a photo id, when I arrived, there were three receptionists but I still had to wait to be entered present. I saw the technician and was out though in 30 minutes from the time of my appointment. If you are late for a scheduled appointment, they may turn you away. One couple was turned away for being late. They recommend coming 15 min early, probably so you have time to change into a gown before hand. I was already dressed in just light stretch cotton knit, so no changing was required. Avoid logos or prints on your clothes or you'll likely need to change. No buttons, no zippers. Everyone seemed pretty professional and effective. The technician seemed competent and patient with me.

I got a 3D ultrasound today and the technician was awesome! She spent a lot of time getting…read moredifferent angles and taking pictures. Transferred all of the images and videos to a USB I brought at no extra charge. Would definitely recommend this to any soon to be moms. P.S. apparently the best time to do this is at 25-26 weeks :)

I'm a bit disappointed after reading such great reviews. I called to inquire and was basically told…read morethey don't do scans past 27 weeks. I searched through the website and no where could I find this information available. Other 3D/4D places do mention that it is possible past 27 weeks. The lady who called me back also seemed in quite a rush. The only explanation given was that pictures might not be clear past 27 weeks... So disappointed. I guess I'll be taking my business elsewhere. Update: I received a callback from customer service and wasn't impressed at all. They tried explaining the reason why they cant go past 27 weeks and went on and on. If you're not going to give me solution, it is a waste of my time.

Other than the fact that you might want a segway to get around (that really is one LOOOOOOONG…read morehallway), the staff at this location are fantastic. I received a first notice in the mail for my appointment, and a second from the doctor's office. I liked having two just in case one went missing. This is my second visit, this time for a different procedure. Today, I visited for a procedure that was going to take at least 45 minutes. The Nuclear Medicine tech (she never did introduce herself and darn I forgot to ask!) was spectacular. Her IV work was exceptional (there is NO bruise! Take that UofA Hospital), found a vein first try, and taking off the bandage, there is not a single drop of blood. There is one unusual item though. I noticed a syringe in a steel tube on a rolling trolley... disinfecting? Was it even used for my procedure? Perhaps shielding/containing the radioactive material? I can't say it was or wasn't used/re-used as I wasn't able to watch from my position on the table. As I was fitted with a butterfly, I'm not sure. The tech was exceptional explaining the procedure and letting me know that she was nearby if I needed anything at all. She even manoeuvred the screen as close as she could so I could watch. During the procedure, the radiologist contacted the tech and wanted her to administer a drug. Luckily, it's one I'm familiar with, so there wasn't any need for complicated explanations. This facility is spotless, change rooms, washrooms, hallways etc. I have confidence in the safety of the patients. I have found them to be on time for your appointment, friendly, and the reminder calls with pre-procedure information is helpful and timely.

From the time I booked my appt to day of..I had an exemplary experience. EVERYONE was for friendly…read moreand helpful. The customer experience was phenomenal

I had the most wonderful girl named Kate who walked me thru my first injection of this type…read more She did run behind, through no fault of her own. Even though I was a bit angry bc I was scared I be late for work and they squeezed a patient before me, her positive and super kind attitude reminded me to let the little things go when things dont go our way. She was also great at talking me thru the injection itself by distracting me with pleasant conversation. I really really appreciated it! You were exceptional! :) Giselle July 27/21

Happy Hump Day, I had a Mamagram done on the 17th of June, I…read morelove the Castledowns Location for many reason: the staff, very clean, I got in before my appt time how amazing is that. Shody did my mamagram she was friendly, the nicest smile, was very professional in what she does.. I would recommend this location to everyone. Shody gets 10 out of 10 from this patient. Thank you Debbie Macrae

Apparently newly renovated, waiting area is big and comfortable. Ive seen some reviews about wait…read moretimes, I've had no issues. I was taken in about 5 minutes before my appointment time even though the waiting room was packed. I did spend about 25 minutes past my appointment time alone in the exam room, however the doctor came in apologizing profusely saying she had to spend a little extra time comforting her last patient, totally understandable. I've recently started seeing Dr. Mcevoy (spelling?) and she is absolutely wonderful. She's caring and listens and explains and thinks out loud as to what her thoughts are and courses of action - "hmm, we could try this, what are your thoughts?" and so on. She even sat there and googled images and explained about my neck issues and how muscles and discs lead to pain, pointing out where my issues were. The reception can be a little blunt at times and I was given the wrong date for my last appointment and missed it. Lesson learned, phone a couple days beforehand to make sure. Other then that, a stellar clinic.

I was brought into the ER via ambulance on Aug 27. After teats i was advised.to see my Dr, who is…read moreDr. Koler. I immediately had an appointment with him the next week. My appointment with him was cancelled 3 times by him. I finally went to see him on September 14. I waited over 2 hours in the waiting room and wasn't called. An hour in, I reminded the reception I was still waiting. After another hour, I was fed up, near tears as I was in extreme pain and told them I would reschedule with someone else. This is totally unacceptable. I am dealing with an unknown condition causing extreme pain and discomfort and I can't even see my doctor to get treatment.

Short wait times, called to make appointment and was told walk-in was currently 15 minutes, just…read morehead in anytime, that I could do! Found the 2nd floor business access door... little hard to pick out from the businesses, but, to the right of the ROGERS store, there are stairs, but elevator as well. Did not appear this elevator serviced the Parkade. Kinda not great to have to park underground (yay!) then pop up and still have to bolt across the lot in -30C but... your car is warm! Once up the elevator, exit left and turn left again to walk down the long hall to the lab, on your left. No one was waiting in the stanchions, but there is no other way to approach the desk... or leave (? That was odd) There is a couple of waiting areas, and reception was swift. My test would take 30 minutes between parts, so they gave me a timer. Staff were efficient and I was on my way in no time.

I came here recently for a test and was pleasantly surprised. It was not very busy, very new, very…read moreclean and the staff members were quite helpful. Unfortunately the blood test itself required that I be poked on both my arms as it didn't go as seamlessly as usual, but otherwise this was a great visit. I'll definitely consider this location anew if I need bloodwork or other tests that they offer. There is ample parking and it is reasonably convenient to access via transit as well.