This has absolutely nothing to do with the location, but I had to choose one to make a review. So…read morethis is where I was booked. I tried to cancel my appointment, but the really awful website you use for appointment management did not actually cancel the appointment. So I ended up actually having to call and wait on hold to cancel. The web app you use is the worst I have ever seen. I'm speaking as a Software quality assurance analyst. I test software for a living. You should find a new one that is actually user friendly.

I have come here for ultrasounds, xray's and cortisone injections. I have never had a problem with…read moreany part of my experience, from entering the building through exiting. Everyone is pleasant and punctual. I always go to the Ellerslie location, and recommend CDC to friends. I have previously gone to the West end location, and had no problem there either.

I will still give this radiology centre 5 stars. I phoned…read morethe MIC central booking to get an x-ray. The very next day I was getting films taken of my 3 fractured ribs. I did not have to wait more that 5 minutes to get into a change room. Possibly 5 minutes to get the x-ray. It's clean and pleasant. The reception was a little abrupt, but ok. The washroom is also clean. I would like to see more magazines in the waiting area. (I suppose most folks play on their phone)

After I got to the right place, 6 blocks north of Meadowlark, everything went well. The Meadowlark…read morelocation had helpfully given me a flyer with the correct address circled. This was helpful for my driver who had 'known' without looking at the provided address where I needed to be. Thank got for cell phones and the instruction that told me to arrive 15 minutes early. I was able to get my driver out of the McDonald's drive-through, and arrive at the right time. My experience was overall pretty comfortable. They warm the gel used for the ultra sound in a kind of bottle warmer! So much nicer. The only thing that made me pause was that the staff mostly don't wear masks anymore. They say they will don a mask on request. I think that they should instead, follow the lead of the patient and wear a mask if the patient wears one. Anyway, other than that, my experience overall was very good.

One the fastest x-ray walk-ins I've ever experienced! In &…read moreout about 20 minutes, this location is speedy for X-rays! The ultrasound side is a little busier right at opening hours but the other side is great The triage nurse was also lovely and cheerful greeting everyone and doing temperature check & sani before reaching reception. I always have a time trying to figure out how the scrubs gown works though lol...

ultrasound ,excellent care quality and great office experience.Thanks to Lupider for great and safe…read moreexperience doin ultrasound for my hart.He was very professional, knowledgeable and polite.The place is very clean and there all this is done smoothly and in time.Thannk you all from Glenwood Health Centre.

Went to Glenwood Radiology in Spruce Grove. It was a very professional and good experience. Little…read morefrustrating with the initial self check-in with temperature reader that wasn't working well. After going into the radiology section, it was a well run process. Things were timely and explained. The radiologist who gave me a cortisone injection was actually the owner and talked about how pleased she was to be able to meet the need for these services out in Spruce/Stony. She also encouraged me to come back in if the bursitis returns (after 3 months) if it lasts for a week. Good to know rather than leaving it to see if it goes away. I will definitely choose to go here again the future if I need radiology services. Found the clinic very welcoming and efficient. Everything was clean and organized.

Brutal service. Had to have a full bladder for appointment. I was told I had an appointment time…read morebut after waiting an hour and 15 minutes with a full bladder I was told I was a "fit in"...was not sure when I'd get in! If you don't know you can't keep people with full bladders waiting! Had to cancel as could not wait any longer. Unbelievable! Figure it out! That should never have happened with a full bladder exam!

Why did you need my birthdate yesterday? I do not understand why this is of any relevance to the…read moreYelp app at all. When I contacted MIC yesterday they said nobody from there from the name of the contact on Yelp worked there and also there is no reason anyone would need my birthdate. It is already on my requisition form. They coincidentally (?) contacted me by text to inform me of my new appointment time, which is why I was told to give this information but nobody knows this person. What's going on?

Thanks to Dr. Ho and all the staff for a painless and quick procedure on my trigger finger.read more

I was referred to CDC for spinal procedures and received stage 1 and was told they would contact me…read morein 5 - 10 business days for the next stage once the radiologist reviewed and approved. After hearing nothing for 30 days I followed up with the Westgate location and they told me there was no schedule and it could be november before I receive a call. I understand there are wait times in the system but to have front end untrained or uninformed is unacceptable. It is unfortunate I now feel the need to write down the names of people I speak with to ensure accuracy. Suggest you look at other providers.

Another very positive experience at Lendrum Women's Imaging. All the staff, from reception to…read moremammography to ultrasound, are truly wonderful... professional, kind, caring, efficient, friendly, helpful. Appointment timing is well planned, with almost no wait time. I was reassured when further testing was indicated and time was taken to offer information and explanations. Location and parking are convenient and the facility is clean, relaxing and welcoming. Washrooms are spotless. Available coffee/tea machine is a perk. Regular mammograms are important and I have already scheduled an appointment (here again, of course) for next year. Kudos and appreciation to all the staff.

Love Lendrum, the front end staff are lovely and the girls doing the mammograms are excellent…read more Never have had a painful experience and would highly recommend this location especially for first time patients!! They take the time to go over everything and make the whole appointment a lot less intimidating. What I hate is the smell of the waiting room, it has smelled like overcooked glue/plastic for over a year now. Gives me a headache every time I have been in. I swear it's the blinds!

From the time I booked my appt to day of..I had an exemplary experience. EVERYONE was for friendly…read moreand helpful. The customer experience was phenomenal

Do you like being treated as a number? Do you think of your…read morebody more as a bag of meat rather than your personal temple? Is your idea of a high-end cruise more like a cattle boat and less like a ocean liner? If you answered yes to one or more of these questions, this MIC location is perfect for you! From the get-go, it's clear that the staff is more into the turn-and-burn approach, rather than actually caring about patients. You're a line item on their daily billing, not a person. This is clear right when you go in from the multitude of waiting areas and the fact that some of the diagnostic room types number into the double digits. If you don't have to go here, don't. Find a smaller clinic like Windermere. If you do have to go here, enter with low expectations and you probably won't be disappointed... but no promises.

My daughter broke her ankle and needed an ultrasound. Called MIC March 22nd and they told me it…read morewould be July 26th before they could get her in. Not good if the ligaments or tendons are torn. Called Amiha and they were able to get her in the same day. They are super nice and the tech was very gentle on her ankle. I highly recommend this clinic.

Dropped in at 11:30am (this is the Strathcona location just off Whyte - at the Justik Clinic) and…read morethere was a note on front desk saying to take my shoes off and wait for next available technician. After sitting in empty waiting room for 15 minutes, technician poked head out from the back of the office and told me they are closing for lunch and I could go somewhere else or come back later if I wanted. Wanted? Nobody WANTS to take time off from work and run around for their medical appointments - let alone sit around waiting at one stop just to be told to come back later.

I was referred to one of the Pain Doctors at this clinic and it's located just south of Stony Plain…read moreRoad where there is a row of small businesses. There's always parking, maybe not right in front, but usually a few spots down from the front door. The front waiting area isn't large with about 6 or 7 chairs. Sometimes more than half are full if family accompanies the patient. The patient rooms are clean and comfortable but the chairs are sometimes right by the door so if there's 2 people, one might get hit in the leg by the door. What is really great and convenient is the attached pharmacy. It's just off to the side of the waiting area and has 2 chairs. The staff are friendly and helpful. I also like the wait is 5-10 minutes not like some larger pharmacies where the wait is longer.

I was referred here by my doctor after going through intense pain for an extended period of time…read more I was really looking forward to finding out what all was wrong with me and getting put on a path to recovery. First of all, you're only allowed to talk about one problem per visit. I was there with torn tendons in both my shoulders, a dislocated knee, tenosynovitis in my wrist, and strong pain in my hips. In three visits all he looked at was my shoulders - when I asked a question about my knee - I was told to ask next visit. Red flag right there. On a follow up appointment to a cortisone injection in my shoulders, the doctor mentioned "Oh, they booked the wrong MRI for you - they will contact you to rebook". They never did. I called the clinic to find out when I was getting rebooked and I was told 'If the first one doesn't take we will just book you for another one'. Clearly not caring that I have to take time off work to go to these, nor the fact that I had to wait almost 6 months just for this one appointment. Finally its getting close and I get a call from the hospital about my appointment - which I now find out is only for ONE of my shoulders, not both. When I contacted the clinic they said "The doctor has no concerns about your left shoudler." I was in shock. They are equally in pain all the time. How is it possible that this was overlooked. The day comes and I go to my MRI - by the way the crew at U of A Hospital are all amazing and helpful. I get a call about a week later saying "oh hey sorry, they booked the wrong MRI and we will need you to come in again for another one." At this point - I'm getting very upset. I've now had 3 visits to this clinic - and I haven't even been allowed to mention my knee (which by the way isn't even set in its proper position), my wrist which is still in pain, and my hips which are basically now experiencing chronic pain. A few days after re-booking the MRI, I get a call from the clinic. They want me to come in to discuss my results. They wanted me to book time off from work to come in and discuss results - that the hospital already told me wouldn't give them the information they were looking for. I asked why I was being called - I felt bad cause the poor lady calling me is just doing her job. Its not her call to have someone take time off from work to come in only to be told 'Oh hey so the MRI didn't work as hoped so we will talk again after the next one.' At this point I was done with this place. I never plan on dealing with this place again. You can tell doctors who actually want to help you and others who are there for the money. This place, they are clearly there for the money. I think its great that some people have had a positive experience here - but I would never in a million years refer anyone to this place. On a side note - the waiting room is small but comfortable and the people working at the front desk are incredibly polite and professional. But yeah, there are too many good doctors out there to bother dealing with terrible ones who care about nothing but money and how many referrals they can pump out. Trust me - go somewhere else.