Another very positive experience at Lendrum Women's Imaging. All the staff, from reception to…read moremammography to ultrasound, are truly wonderful... professional, kind, caring, efficient, friendly, helpful. Appointment timing is well planned, with almost no wait time. I was reassured when further testing was indicated and time was taken to offer information and explanations. Location and parking are convenient and the facility is clean, relaxing and welcoming. Washrooms are spotless. Available coffee/tea machine is a perk. Regular mammograms are important and I have already scheduled an appointment (here again, of course) for next year. Kudos and appreciation to all the staff.

Love Lendrum, the front end staff are lovely and the girls doing the mammograms are excellent…read more Never have had a painful experience and would highly recommend this location especially for first time patients!! They take the time to go over everything and make the whole appointment a lot less intimidating. What I hate is the smell of the waiting room, it has smelled like overcooked glue/plastic for over a year now. Gives me a headache every time I have been in. I swear it's the blinds!

Man that ECG test was so fast the office ladies didn't know what happened haha…read more.. I would like to thank the ladies at front for their patience in wondering how I slipped in the system but they got me and out within minutes! Very fast and efficient care for checking my ticker Thanks!

I really appreciate that Alberta Cardiology is adopting modern technology to help streamline the…read morepatient experience. There are some great ideas here, but a few technical and operational adjustments would make a world of difference for their patient base. What works well: The automated text messaging concept is excellent. The reminder sequence is very helpful, and the one-click option to add the appointment directly to a smartphone calendar is a wonderful, highly convenient feature. Areas for improvement: Form Links and System Stability: The text links sent to fill out patient consent forms ahead of time appeared to have formatting issues and wouldn't open. As a retired IT manager, I tried accessing the forms manually through the website across multiple devices (Mac and PC) and isolated the network using both Wi-Fi and cellular data, but the site was completely down. It took a few days of periodic checking before the forms finally became accessible. It would be highly beneficial for the clinic to implement better quality assurance testing and monitoring to ensure these digital tools remain stable. Appointment Timing and Door Opening: The automated system asks patients to arrive 15 minutes early. Many seniors value punctuality and will naturally arrive 30 minutes early as a courtesy. However, the clinic doors remained locked until 9:35 AM. While waiting outside wasn't a major issue on a nice spring day, many seniors rely on transit or drop-offs and shouldn't have to wait outside in inclement weather. If you ask patients to be early, it would be a huge help if the doors opened an early to accommodate them. Conclusion: Because this is a cardiology clinic, many clients are elderly or managing stressful health conditions. When automation doesn't work smoothly or doors are locked, it can add unnecessary anxiety to an already stressful day. The tech concepts here are great, but taking the time to thoroughly test the software and coordinate clinic hours with automated messaging would create a much more comfortable, seamless experience for everyone. Additionally, providing a 24-hour blood pressure monitor is a great service for gathering practical data. However, the physical setup of the device could really use some improvement. The unit hangs around your neck, but the tubing hangs completely loose and unrestricted, making it quite awkward to get on with your day. This isn't rocket science or high-tech; simply including a basic belt clip or an attachment to secure the system properly would completely fix the issue and massively improve patient comfort.

This has absolutely nothing to do with the location, but I had to choose one to make a review. So…read morethis is where I was booked. I tried to cancel my appointment, but the really awful website you use for appointment management did not actually cancel the appointment. So I ended up actually having to call and wait on hold to cancel. The web app you use is the worst I have ever seen. I'm speaking as a Software quality assurance analyst. I test software for a living. You should find a new one that is actually user friendly.

I have come here for ultrasounds, xray's and cortisone injections. I have never had a problem with…read moreany part of my experience, from entering the building through exiting. Everyone is pleasant and punctual. I always go to the Ellerslie location, and recommend CDC to friends. I have previously gone to the West end location, and had no problem there either.

Brutal service. Had to have a full bladder for appointment. I was told I had an appointment time…read morebut after waiting an hour and 15 minutes with a full bladder I was told I was a "fit in"...was not sure when I'd get in! If you don't know you can't keep people with full bladders waiting! Had to cancel as could not wait any longer. Unbelievable! Figure it out! That should never have happened with a full bladder exam!

Why did you need my birthdate yesterday? I do not understand why this is of any relevance to the…read moreYelp app at all. When I contacted MIC yesterday they said nobody from there from the name of the contact on Yelp worked there and also there is no reason anyone would need my birthdate. It is already on my requisition form. They coincidentally (?) contacted me by text to inform me of my new appointment time, which is why I was told to give this information but nobody knows this person. What's going on?

First class service. Very fast and professional staff. They…read morewere able to fit me in as a cancellation the very next day. Results were at my Doctors office the day after.

Today I had some Imaging done at this place ( CT). It was my first time there. ALL the staff took…read morevery well care of me . They were very polite, had a positive attitude and very professional! Thank you to all of the staff at this place !

ultrasound ,excellent care quality and great office experience.Thanks to Lupider for great and safe…read moreexperience doin ultrasound for my hart.He was very professional, knowledgeable and polite.The place is very clean and there all this is done smoothly and in time.Thannk you all from Glenwood Health Centre.

Went to Glenwood Radiology in Spruce Grove. It was a very professional and good experience. Little…read morefrustrating with the initial self check-in with temperature reader that wasn't working well. After going into the radiology section, it was a well run process. Things were timely and explained. The radiologist who gave me a cortisone injection was actually the owner and talked about how pleased she was to be able to meet the need for these services out in Spruce/Stony. She also encouraged me to come back in if the bursitis returns (after 3 months) if it lasts for a week. Good to know rather than leaving it to see if it goes away. I will definitely choose to go here again the future if I need radiology services. Found the clinic very welcoming and efficient. Everything was clean and organized.

Thanks to Dr. Ho and all the staff for a painless and quick procedure on my trigger finger.read more

I was referred to CDC for spinal procedures and received stage 1 and was told they would contact me…read morein 5 - 10 business days for the next stage once the radiologist reviewed and approved. After hearing nothing for 30 days I followed up with the Westgate location and they told me there was no schedule and it could be november before I receive a call. I understand there are wait times in the system but to have front end untrained or uninformed is unacceptable. It is unfortunate I now feel the need to write down the names of people I speak with to ensure accuracy. Suggest you look at other providers.

I have just had three consecutive days of test concerning my heart at your clinic in Millwoods …read more After my visit to my doctor the whole event took under two weeks.I had a very good experience with all of your great staff and amazed by your facility. Having recently moved here from BC l would not have been able get that kind of service there there. Thanks so much Alan G.

The staff is so friendly! From the front desk to the technician! They are so busy, but they…read moremaintain a positive environment. Rare nowadays, and I really appreciate them!

After a negative ablation treatment experience at another imaging clinic (not MIC) that my new…read morefamily physician insists on using, I am compelled to rate my two past sacroiliac ablations at this clinic (in 2021 and 2022}. Both front desk and imaging staff are friendly, knowledgable and professional. Before my first ablation at Windermere MIC, I was concerned about possible negative effects on my pain and mobility, but my treatment was so painless and effective that I had no qualms before my second treatment. Many thanks to this clinic for months of pain relief. I m attempting to continue with future ablation treatments at your clinic, which I know and trust.

Needed some spinal xrays for my chiropractor, this location was steps from my house and took walk…read morein appointments. We were greeted immediately and got brought to the waiting area for the X-ray technician. The location is extremely clean and modern looking as it is new. The location is on the second floor of a medical building. There is plenty of parking outside and plenty of chairs in the waiting room. If I needed medical imaging I definitely wouldn't hesitate to come back!!

They were prompt with my appointment, staff were very friendly and the clinic was clean and well…read moreappointed. Only negative is you have to pay for parking at Mira Centre.

Checked in here for my appointment. The place is small in the entrance but inside the working area…read moreis big, more so for their equipment I suppose. Kinda scary for the first time here. But I guess if you come here often it will phase you. the patient waiting area is quite unique with chairs that fold out of the wall and are sturdy. See photos. The place is quite busy, staff is friendly and parking is spacious but due to other clinics in the area it can get full and you have to pay for parking. I suggest you find a driver to drop you off and they can visit Kingsway mall nearby or take transit. The wait time is pretty organized so try to be on time. Same thing wait room, then screening room, another patient waiting room, & finally the appointment. Recommended for anyone who needs specific pain management but you do need a referral with a requisition from your doctor for a specific reason.