Urgent care as soon as we entered the ER.. Drs were quick to…read morediagnose my daughter. Great front desk team!!

The quality of care here has steadily declined. We feel forced into the ER because our Primary Care…read moreprovider ignores everything beyond basic growth charts and vaccines. Unfortunately, the ER experience is no better; the priority is clearly "patient turnover" rather than "patient wellness." Every visit follows the same script: Urgent Care dismisses us with ineffective antibiotics for a supposed ear infection, and the ER rushes to discharge us without investigating the underlying cause. The staff is increasingly irritable, and the doctors seem to rely on snap judgments rather than diagnostic testing. It feels like the Hippocratic Oath has been traded for the bottom line. We aren't here for fun; we are here for help that we aren't receiving.

I had the pleasure of working in physical therapy, for the second time, with Shayna Graham. She…read morewas, at all times, professional, thorough, responsible, communicative, and I always felt that she cared about me and was interested in what was best for me. I would not hesitate, should it be necessary, to request her services again. Paul Sibley

Went there due to an emergency situation. Nurse asked me to change into gown while he was asking me…read morequestions. Odd! I was left there for over 2 hours without ivy or medicine to control my symptoms and was discharged with the same condition . The doctor said that everything is okay, follow up with your primary physician. I will not be back here again.

this facility is fraud at its worst. it used to be called access of fairfax, a true urgent care…read morecenter run by inova. not anymore!!!! blue cross copay was $50$-$100!!! they changed the name of the facility to inova emergency center. copay now over $500!!!!!!! typical inova and blue cross rip off! avoid at all cost!!

This facility is really close to my home. The staff is very friendly and they always take me back…read moreright away.

Came to the ER here very unexpectedly while in the area. I'm not from Virginia and had no idea what…read moreto expect. Cons: no live wait time on website, registration staff who truly DGAF, dirty waiting area Wait time: 2.3 hours just to get into an exam room (I was balled up in a corner in pain and begged for a blanket because it was cold inside and 50 degrees outside. They triaged me, took blood and urine and had me remain in the waiting room. Once I actually got into an exam room, things started to move more quickly. Care: Dr. Sidara was actually the saving grace here. He was incredibly nice and thorough, spoke to me with respect and care, and worked to address my issues as soon as possible. He was even able to pull info from past doctors visits, which included a slight ear infection and double checked my ears while I was there to make sure he didn't miss anything further. I won't go into all of the details of what he discovered, but had he not caught one thing in particular, I might still be in excruciating pain. What I didn't like is the fact that I was in an exam room for maybe 30 minutes, then they took me to get a CT. And once I finished the CT, I was not taken back to the exam room, but taken to the "results waiting" room. There, my IV hung in front of me, without being connected, for about an hour. When all of my results were back, the doctor returned to me and told me all the findings and the plan moving forward. I do wish they would have kept me overnight so that I could continue to be monitored and receive pain management medication, but I understand that's not necessarily typical treatment for what I was experiencing. Shortly after the doctor checked in with me, my discharge papers were drafted, and I was on my way out. I was there from 3:50-9 p.m. ish.

I had an ER visit followed by a 6-day hospital stay in 2023. The care was outstanding and I was…read morevery impressed (and healed!). Subsequently, both my wife and I have been going to the VHC out-patient pavilion for primary care and cardiology and have been impressed with the patient care and customer service. Our only complaint is with the business office. Our insurance coverage has changed twice during that period and attempts to update the policies online (both on website patient portals and VHC app) proved fruitless. We received bills with substantial balances because the old insurance was billed and rejected. We tried to send emails to the business office asking them to resubmit the bill to the new policy but nothing happened. No one responded and the bills remained outstanding. Eventually we called the business office and resolved the issue within minutes. It is very frustrating trying to fix billing issues and update insurance online when whatever is done seems to disappear into a black hole. It seems the only way to successfully interact with the business office is by telephone.

Excellent Service! The front desk are very…read moreprofessional,helpful with kind words and smiling faces! Thanks Ms.Cinata for being helpful and kind! Big thanks Dr.Bahadori R Highly Recommended,High experience,excellent Bedside Maner,very caring and genuine!

Some superhero member of this location decided to call CPS on our toddler, who is still finding his…read morefeet and learning to walk, instead of talking to us? With multiple children, a small bruise is what triggers a CPS no-notice visit? Incompetent staff will let children scream in agony recovering from anesthesia, but don't show up with a normal kid with bruises! Might get a CPS visit that will stick with you unnecessarily! Anybody know a good lawyer for a lawsuit? Oh, let's not forget we're waiting for his appointment to check his vision and ensure he doesn't need glasses like his older sibling. But go ahead, call CPS. What could improve? Hire competent staff, learn to communicate with the family, and maybe rethink HCA priorities and values. But what's that to the bottom line of a for-profit health system cesspool? Edit: So since you guys inserted an IV and left a bruise on my kid from the IV, does that mean I can sue for malpractice? The CPS lady that visited called it a BS report and said they get a ton of BS calls from this location (HCA), so I used a bit of sarcasm, but seriously... check your kid over for bruises before you go here and if your kiddo does have a bruise, ask if anyone called CPS before you leave the location!

I have to say that of all the Inova's, this one is my favorite. Don't ask me why I've been to all…read moreof them, I just have. The staff here are feisty. Some doctors have attitudes, but the nurses were all kind and even let me watch soap operas with them and hang out. The emergency room is efficient and was calm even on a Friday night. Upstairs, they have a pretty good set-up. Everything is clean, again the nurses are nice, and the food is good. That's right - the food is good. Minus one point for the doctors. Can't make time for me? Let the nurse do it, she seems to care.

My review is based on my outpatient surgery experience here. I had to come here for my pre op…read moreappointment and I had great interactions with the nurses here. I was seen immediately upon my arrival, I was asked very thorough questions regarding my health history and had my blood drawn in preparation for my surgery. The day of my procedure, it went very smoothly. The nurses that took care of me were very kind and helpful. The anesthesiologist was very helpful and explained everything to me and helped to ease my anxiety about having surgery. Once my procedure was complete, the staff took care of me until I was discharged. I had a great experience and grateful for the wonderful staff here. Billing, well, that's health care in America lol. I'm just glad the procedure went well. I also appreciate that this hospital does not charge for parking, that is a rarity these days!

I went to the Tyson's ER near me - was pointless bc they said I had to go to their bigger ER in…read moreReston. It was an absolute shitshow- the wait was egregious, even for an ER. I was told I'd get an MRI - I went in the morning and didn't get it done until evening and I got my results told vaguely closer to midnight. I told them I was tired of waiting around but they insisted I needed immediate surgery. I was on the fence bc who goes from nothing to full blown surgery right away when you're conscious and otherwise fine right? I'm glad though, and grateful I received surgery. But the few days of admission was nothing short of terrible. One guy who takes blood in the morning was awful- he has no business doing it. I've never had anyone poke around that much and make it that excruciating before. And I'm pretty tolerant of pain. Some nurses were evasive. But please take note- NURSE DYLAN IS A GODSEND. He's very sweet. Very agile and helpful. That's the only part I liked about my stay there.

Our daughter gave birth here and we loved how secure it was they take security very seriously which…read morewe appreciated . Everyone was very kind and helpful. They took excellent care of our daughter and grandbaby. Labor and deliver did everything they needed to and the room was huge! Our daughter said the food was good too.

HORRIBLE experience with "Registration" employee in the Emergency Department and after from the…read moreinsulting "Patient Relations" staff member who addressed my concerns and responded with a supposed "investigation"... the explanation letter following: a slap in the face... Disgusting... Insulting.

Had AFIB ablation at heart and vascular institute. Care was highly professional and compassionate…read morethroughout. INOVA Management: you need to fire or reeducate the rude, unfriendly clerks at check-in desk. They think it's clever to speak in a low voice so you can barely hear them. Once I got past them, everything was fine.

This review is specifically for the heartless and disrespectful people on the heart failure team,…read moreespecially Jamie Kennedy. She can't stand criticism of her staff, so she retaliates against patients. What an absolute garbage doctor. Not only that, the heart failures staff practices biased practices against south asian patients; saw their front office talk about, "these folks would be receiving worse care in their third-world countries." that's the language they use in front of patients, imagine what they say behind the scenes. Shameful to see people like Jamie Kennedy, who have huge egos and no respect for patients, become doctors.

I had a spinal surgery and the RN I had was very compassionate, professional and empathetic. Her…read morename is Patti. She definitely went above and beyond with the level of care she provided. I'm so grateful for my experience. I need to put in a review at the hospital itself because nowadays it's hard to find people who go above and beyond! Very attentive and when it was time to be discharged, she gave me the best hug as a farewell. Excellent experience!!!

Superlative hospital with first-rate medical care, the INOVA health care system of hospitals and…read moreurgent care centers are a definite plus for Northern Virginia. No one typically likes to spend time in a hospital due to illness or injury, but INOVA Alexandria Hospital distinguishes itself with: - Excellent staff (everyone I have ever come into contact there) - Cleanliness and orderliness - Food! There is a menu in each hospital room, with a variety of choices, and those breakfast, lunch, and dinner meals I've had there are excellent - Safety is a priority in patient care, with systems and redundancies that are in place and scrupulously followed - Convenient location on Seminary Rd., and moving in several years to the old Landmark Mall location, which is also convenient with major roads and highways that lead there - Excellent staff to patient communication from the very first interaction to the very last interaction during a stay - ER staff and services are extraordinary