1. Innovative Open MRI of Pensacola

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    Pensacola, FL

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    Innovative Open MRI of Pensacola

    2.9 (9 reviews)
    Open • 8:00 am - 5:00 pm

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    Radiology Associates of Pensacola

    Radiology Associates of Pensacola

    1.0(5 reviews)
    4.7 mi

    1. I called the imaging center at Baptist Hospital & asked was the cash out-the-door price was for…read morean MRI was. They quoted me a price (they did tell me there may be a residual) and I agreed. I went to the hospital & paid the fee. Got the MRI. This was June. 2. In September (3 months later) I get a bill for $400 - almost 1/2 the price of the total MRI from the radiologist so he/she could read the images. 3. Now I try calling the number. That's funny. It routs to an overseas call center to people I cannot understand. When I explain my situation and they cannot help me, I ask for a supervisor. A supervisor is never available but they PROMISE that a supervisor will contact me back within 24 hours. I have called them no less than three different times with the same problem. The last time they PROMISED a supervisor would call me back was September 2nd. It's now September 29th and someone just left me a message, but when I call them...surprise, no-one is available to take my call. UGH! 4. After the September 2nd call, I called Baptist Hospital to see if someone there could possibly help me. I don't know what to do. But, this is ridiculous! No wonder our healthcare system is in trouble if this is the kind of BS someone "reading" an image can get away with.

    When you sign paperwork as a patient, you are acknowledging that you understand that with imaging,…read moresomeone OUTSIDE the location you are at, is reading and interpreting those images. What I don't understand, is how when I give that location my insurance cards, they don't communicate that information with the outside location. You get a bill from Radiology Assoc of Pensacola and YOU have to figure out how to contact them to update insurance information or pay the bill. Good luck with that part. The website goes in a loop. You call the number and it goes in a loop. You cannot ever get past the loop. Now what? What a joke.

    Innovative Open MRI of Pensacola - diagnosticimaging - Updated October 2026

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